Future Tech for Concur User Conference

2013 CRM Evolution Conference Session: Getting Maximum Value from You Customer Community Investment

Services Resource Planning Market Review

The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your Customer Strategy

Predictions 2010 Breakfast Briefing

Socialytics: Using Social Data for More Effective Sales, Marketing & Customer Service

Social CRM: What's in it for me?

The Future of Enterprise SW & Social Media

Social business update june 2011

Emerging trends in the Software Industry

Mobile customer loyalty programs

2013 Gamification in the Workplace

2014 phillyForce keynote

The Future of Social Business

E2 0 Partner

Using Data to Transform the Customer Experience

Application Software Predictions 2015

IDC 2014 Social Predictions Webinar