Building Relationships for the Effective Development and Delivery of Research Data Services
"The library has a website?” User-Centered Library Assessment
Reordering Ranganathan: Shifting Behaviors, Shifting Priorities
Visitors and Residents: What Motivates Engagement with the Digital Information Environment?
Changing Information Behaviours: Making Library Content Appeal to Digital Information Seekers.
Why Google?: "...[Google] Saved Time, It Saved Gas, I Got What I Needed, and It Wasn't a Big Deal."
Meeting the Needs of Digital Visitors and Residents: Developing Engagement with Institutional Services
Developing Engagement with Institutional Services to Meet the Needs of Digital Visitors and Residents
Reordering Ranganathan: Shifting User Behaviors, Shifting Priorities
Collaboration in Action: Enabling Innovative Scholarship with Social and Crowdsourcing Services.
Focus Group Interviews: Inspiring Initiatives in Qualitative Inquiry
Why Google First? Developing Engagement with Institutional Services to Meet the Needs of Digital Visitors and Residents
Visitors and Residents: What Motivates Engagement with the Digital Environment?
The Importance of an Engagement-Centered Approach to Library Services
It's Not Only What You Know: It's How You Use it to Achieve Your Professional Goals
Conceptualizing Collaboration and Community in Virtual Reference and Social Question and Answer Services
Using Virtual Reference Services to Embed the Library in the Academic Workflow
"I find Google a lot easier...so many journals come up and when you look at the first ten and they just don't make any sense I, kind of, give up." Why the Internet is More Attractive