Fluent, The Social Influence Marketing Report
Etude Wave 3 - Social Media - Mars 08
Euroclear - Gestion des risques operationnels
Social Network Application for Competitive Intelligence
The Forrester Wave Listening Platforms Q1
Social media policy analysis by Chris Boudreaux
Risky Business: Reputations Online - july 08
Turning on the taps in Brussels - Dec 2008
2010 Mom social influencer report by Babycenter.com
The Truth about Sentiment & Natural Language Processing (NLP) by Synthesio
SMBC Disclosure Best Practices Toolkit
Online Reputation Management Guide / Outspoken (2009)
Facebook's Edge Rank Analysis by Buddy Media
A framework for social analytics by Altimeter Group
Online Reputation For Job Seekers Report (Cross-Tab)
Feed Company Viral Video Marketing Survey - Octobre 2008
Kodak Social Media Tips & Guidelines
How teenagers are consuming media ? A Morgan Stanley report
Ford social media guidelines / Scott Monty
Facebook Guidelines - Altimeter Report, July 2010