Wp cost transparency

Gartner using itfm_to_improve_biz_results_2012

H8961 itasaservice-financial-transparency-wsa-wp

Capgemini links

Screening the-future-uc3-cost-model

6 itil v3 service operation v1.8

5 itil v3 service transition 5 v1.8

The business savvy_cio

Cause and-effect

Accenture managing-maintenance-and-support-costs

Bsm for it business management

Whtppr 0812-financial-mgmt-thirdsky

Where to build cost model

Bmc it business management suite

How to analyze cost of it services bmc

Cost transparency-foundation-datasheet

Cni 2012-abrams-cost-model-handout

Fs tech-journal-cost-management

Challenges today as opposed to 20 years ago

It businesss-management-suite-datasheet