Redesigning Transactional Service Delivery Method Statement

World Class CRM Platfrom (Final) REDACTED

Shared Services Proposal (Final) REDACTED

People Excellence Summary (Final)

Proposal for SAP Solution (Final) REDACTED

People Excellence Model (Final)

Managing and Delivering Change Method Statement (Final)

Engagement With Customers in Somerset Method Statement (Fina

Citizen Index Project (Final) REDACTED

Enterprise Content Management Project (Final) REDACTED

Enterprise Architecture Project (Final) REDACTED

Combined Integration Plan (Final)