WebSphere Portal Architect – Winnipeg GBS-0153928 Winnipeg AS.doc

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1972sc ITIL V3 Foundation Three-Day

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Presentation Title

Business Benefits by Aligning IT best practices

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twin-spin.cs.umn.edu

Practitioner

Practitioner

How ITIL-based IT Help Desk can help Small and Medium Businesses

Capabilities Overview

Background

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The architecture in operation

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