Designing services for messy lives
Blueprint+: Developing a Tool for Service Design
DOTT Cornwall - Introduction to Service Design and Methods
COTEN: Service Designing Higher Education
Designing Education's Future: Online, collaborative, playful and socially aware
Designing Multichannel Services for Lives Beyond the Screen - UX Week 2014
Mind the gaps—designing multichannel service experiences for real people
Design to the Power of Ten
