History of Performance Improvement

SKMC experience in Selecting Clinical Indicators

Influencing Healthcare - Safety and Measurement

Accreditation Participation Requirement (APR) section of the new 5th edition accreditation manual - April2014 Requirements V2

Frontiers - Capacity Management

Quality Management - Focus on Six Sigma

Holding the Gains

Tools for Problem Solving and Decision Making

Strategy and Balanced Scorecard

Using Data and Statistical Tools for Operations Management

The Challenge and the opportunity

Process Improvement and Patient Flow

Evidence Based Medicine and Value Based Purchasing