Embracingdigitaltechnology -a new strategic imperative-
Combined Infographics Customer Experience
Global retail e-commerce index 2013
10 ways to grow your international sales using personalization
Various e-commerce checkout pages
Key components for a journey to a customer centric organisation
Visual thinking - Solving Problems and Selling Ideas with Pictures framework-
Return on Service 2020
International E-commerce Strategy. Presentation dutch export event English version.
Infographic Digital Marketing in (traditional) Retail
The customer cannot choose - research about customers and context
A study into the effectiveness of personalised communication
Deloitte global-economic-outlook-2013-q1 lowres
Cimigo net citizens report-2012-vietnam -> internet usage Vietnam
Competing across borders
Catching cobra's social media marketing
Combined Presentations: Digital marketing trends 2014 , social media trends, consumer trends, ecommerce trends 2014
Weibo: angry messages are more influencal
Outline Ecommerce in China from KPMG
Consumer Rights Directive and Distance Selling