Post on 28-Nov-2021
XCHANGING:PROVIDER OF TECHNOLOGYTECHNOLOGY-ENABLED BUSINESS PROCESSING SERVICES SERVICES Xchanging Investor Seminar 15 November 20135 o e be 0 3
AGENDA1 9:00 Strategic direction: Trends in the industry; why
technology-enablement? Ken Lever
2 9:15 MM4 Stephen Trainor2 9:15 MM4 Stephen Trainor
3 9:40 Netsett, X-presso; technology for insurance Jim Sadler
4 10:05 Emerging Technologies: Big Communities Murali Nadarajah
10:30 Q&A10:50 BREAK
5 11:10 Xuber Adrian Morgan
6 11:35 Unlocking Growth Stephen Scott
7 12:00 Business Model & Change Programme David Bauernfeind
12:25 Q&A
8 12:45 Roundup comments Ken Lever
13:35 LUNCH
© 2013 Xchanging plc
9 Speaker Biographies
INTRODUCTION AND STRATEGIC CONTEXTKen Lever
THE TIME LINE - MAKING IT HAPPEN
2011 2012 2013 2014 2015
Stop the bleeding
Get fit again
Compete to win
Going for Gold – Stepping up the pace
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20134
TODAY
MAJOR TRENDS – BUSINESS PROCESSING MARKET
Customer expectations
Supply
Service Platform
Industry & Customer
InsightSupply
Technology
Insight
Technology Impact
Our strategy
Technology Enabled Business
ProcessingProcessing
CapabilitiesInnovation
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135
CAPABILITIES
LLOYD’S
c. 2500 PEOPLE TECHNOLOGY
& LONDON MARKET
SERVICES
COMPETENCY CENTRES
XCHANGING ITALY
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20136
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20137
AGENDA
MM4 Stephen TrainorManaging Director EMEA ProcurementManaging Director, EMEA, Procurement
Netsett, X-presso:Technology for insurance
Jim SadlerChief Information Officer
Emerging Technologies: Murali Nadarajahg g gBig Communities
jCEO, Xchanging Malaysia
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20138
AGENDA
Xuber Adrian MorganHead of Xuber
Focusing our service offering Stephen Scott Focusing our service offering Stephen Scott Executive Director, Sales & Marketing
Business Model & Change Programme
David Bauernfeind Chief Financial Officer
Ro nd p Comments Ken LeverRoundup Comments Chief Executive
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20139
MARKETMAKER4: BROADENING OUR PROCUREMENT PROCUREMENT OFFERINGSStephen Trainor
XCHANGING PROCUREMENT SERVICES ADDS MM4
SaaS based e-Sourcing technology – expands existing Procurement offering SaaS based e Sourcing technology expands existing Procurement offering
Accelerates Procurement technology strategy
Creates synergies, benefitting both MM4 and Xchanging
W ll diff ti t d i t k t i t lli li tti d di t d Well differentiated: easier to use; market intelligence; supplier vetting; dedicated online support
Builds presence in significant US market
© 2013 Xchanging plc11 XCHANGING INVESTOR SEMINAR 201311
XCHANGING PROCUREMENT SERVICES
Full S2P service capability
High specialist category management capability
Strong brand awareness
No3 Procurement Service provider globally
– Everest ranking improvement (October 2013)
© 2013 Xchanging plc12 XCHANGING INVESTOR SEMINAR 201312
MARKETMAKER4 ACQUISITION
Acquired 20 September 2013Acquired 20 September 2013
e-Sourcing Software-as-a-Service provider
Headquartered in Chicago
S b i ti f d l Subscription fee model
e-Sourcing market estimated at US$1.4bn p.a. globally
Three founding shareholding directors remain with the business
Bolt-on technology acquisition in line with Group strategy
International customer base of c 35 on acquisition and 8 new customers added International customer base of c.35 on acquisition and 8 new customers added since then
© 2013 Xchanging plc13 XCHANGING INVESTOR SEMINAR 2013 13
INDUSTRY AGNOSTIC
© 2013 Xchanging plc14 XCHANGING INVESTOR SEMINAR 201314
GETTING STARTED - MM4 DASHBOARD
Marketmaking24/7 online
support
e-Sourcing Suitesupport
Company Intelligence
Market Insights
© 2013 Xchanging plc15 XCHANGING INVESTOR SEMINAR 201315
EXPANDED SERVICE OFFERING
Xchanging Procurement Xchanging Procurement Services pre-MM4 acquisition MM4
MANAGING INDIRECT SPEND MANAGING DIRECT AND INDIRECT SPEND
Food retailerFood retailer
Car mechanicCar mechanic
Cosmetics manufacturer
© 2013 Xchanging plc16 XCHANGING INVESTOR SEMINAR 201316
DIFFERENTIATION
SUPPLIERBIDS
CUSTOMERNEEDS
Market intelligence and Market intelligence and supplier vetting
Supplier identificationSupplier identification
Event management
Evaluation/decision
© 2013 Xchanging plc17 XCHANGING INVESTOR SEMINAR 201317
ENHANCED VALUE
BUSINESS INTELLIGENCE MARKET INSIGHTS
E‐SOURCING TOOLSMARKETMAKING
© 2013 Xchanging plc18 XCHANGING INVESTOR SEMINAR 201318
MAKING CONTACT – SETTING UP
Client engages MM4 through themulti-lingual
marketmaking/marketmaking/snap-engage feature
Kristina: Hi I’m your online assistant How can I help Kristina: Hi, I m your online assistant. How can I help you?Me: Hi, I would like to run an event on transportation. Can you please help me?Kristina: Hi! I’d be more than happy to assist you with that. Can I give you a call so that we can discuss all of the details?
© 2013 Xchanging plc19 XCHANGING INVESTOR SEMINAR 2013 19
RESEARCHING INDICES
Client researches commodity oil
prices using market insights
module
Client may also utiliseMM4’s customised market MM4 s customised market
insight reports for more detailed information on
trends current conditions trends, current conditions, and cross-country
comparisons
© 2013 Xchanging plc20 XCHANGING INVESTOR SEMINAR 2013 20
GATHERING SUPPLIER INTELLIGENCE
Initiate a search on the supply base for transport
services through the company intelligence company intelligence
section
© 2013 Xchanging plc21 XCHANGING INVESTOR SEMINAR 201321
SYNERGIES
S li C t t Supplier Relationship
Management
Contract Management
ServiceSpend & Savings
Management
e-sourcing
Management
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201322
GROWTH OPPORTUNITY
...MM4 is easier to use
© 2013 Xchanging plc23 XCHANGING INVESTOR SEMINAR 2013 23
GO TO MARKET STRATEGY
Enhance MM4 penetration through Xchanging marketing & sales investment Enhance MM4 penetration through Xchanging marketing & sales investment
MM4 drives sales of existing procurement offering
Cross sell to entire existing Xchanging customer base
U lli f MM4 t t Upselling from MM4 to new customers
MM4 low cost entry to new markets, e.g. Australia, Singapore, China, M. East and Latin America
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201324
ACCELERATING TECHNOLOGY STRATEGY
Spend Analytics eSourcing eProcurement & Marketplace Contract Life Management
Spend and Savings Management Supplier Relationship Management Integration & workflow Customer Relationship Management
Big Data, benchmarking, MI, BI Vertical Category Managed ServicesInternal portal - SpringboardProcurement Portal
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201325
ADDING MM4 DRIVES NEW BUSINESS OPPORTUNITIES
Xchanging MM4Xchanging Full S2P service capability High specialist category
MM4 eSourcing software Market making capability
management capability Strong brand awareness No3 Procurement Service
Business intelligence and market data
E delivery solution provider globally
y
Accelerated savings delivery for existing
customers
Drives S2P technology integration
Significant retained knowledge bank
© 2013 Xchanging plc26 XCHANGING INVESTOR SEMINAR 2013
ADDING MM4 DRIVES NEW BUSINESS OPPORTUNITIES
Expands procurement Creates upsellingprocurement offering and drives growth
Creates upsellingopportunity
Builds ‘stickiness’ between
Xchanging and Builds USpresenceXchanging and
the customerpresence
© 2013 Xchanging plc27 XCHANGING INVESTOR SEMINAR 2013
NETSETT, X-PRESSO; , ;TECHNOLOGY FOR INSURANCE INSURANCE Jim Sadler
OUR INSURANCE MARKET TECHNOLOGY SOLUTIONS
Disrupting Disrupting– Our innovation and technology has, over 10 years, been disrupting
and modernising the London Insurance Market. Our London market platforms are the most sophisticated of their kind in the world.
Global– We are expanding and growing our business by taking what we do
well in London to other insurance markets around the worldwell in London to other insurance markets around the world.
C iti Communities– All our market technology solutions are built around community sales.
This makes them very sticky once a critical mass is established which This makes them very sticky once a critical mass is established which drives down the threat of competition. We are building new solutions and communities enabled by the latest mobile computing
© 2013 Xchanging plc29 XCHANGING INVESTOR SEMINAR 2013
THE LONDON INSURANCE MARKETHere’s how it works…
%%%
%
££££InsurerInsurer
I =100%=100%££ ££ ££££ ££ ££
Client Broker
Insurer =100%=100%££££ ££
££££ ££
Insurer
InsurerInsurer
%% %
££ ££££££££££££ ££ ££ ££PremiumsPremiums££ ££ ££% %££ClaimsClaims
Annual transactions = [6 x #policies] + [6 x #claims]
© 2013 Xchanging plc
Annual transactions [6 x #policies] [6 x #claims]
30 XCHANGING INVESTOR SEMINAR 2013
1. DISRUPTING THROUGH INNOVATIONModernising the London market’s back-office
User Interface
rket
iss
ion
London Market Platform
Message Management
Workflow
Ma
rSu
bm
SettlementPolicy Administration Claim Administrationpp
licat
ion
SettlementPolicy Administration Claim Administration
Ap
Document Management
Operational Data
Da
ta
Analytical Data
33milliondocuments
54Bnper year
© 2013 Xchanging plc
>8000active users2million
hits per day31 XCHANGING INVESTOR SEMINAR 2013
1. DISRUPTING THROUGH INNOVATIONModernising the London market’s back-office
~270Firms trading
Claims paid 6 x faster© 2013 Xchanging plc
Claims paid 6 x faster32 XCHANGING INVESTOR SEMINAR 2013
1. DISRUPTING THROUGH INNOVATIONThe London Insurance Market Platforms
User Interfacet on User Interface
Message Management
Workflow
Ma
rket
Subm
issio
Workflow
licat
ion
SettlementPolicy Administration Claim Administration
Ap
pl
Document Management
Operational Data
Da
ta
Analytical Data
Disrupting: Our innovation and technology has, over 10 years, been disrupting and modernising the London Insurance Market. Our London market platforms are the most sophisticated of their kind in the world
© 2013 Xchanging plc
market platforms are the most sophisticated of their kind in the world.
33 XCHANGING INVESTOR SEMINAR 2013
2. TAKING LONDON GLOBAL
U I t fn User Interface
Message ManagementMa
rket
Su
bmiss
io
Workflow
catio
n
SettlementPolicy Administration Claim Administration
Ap
plic
Document Management
Operational Data
Da
ta p
Analytical Data
D
London Market Platform
© 2013 Xchanging plc34 XCHANGING INVESTOR SEMINAR 2013
2. TAKING LONDON GLOBAL
50% Efficiency Savings Zero Unmatched Cash/Balances
80% Capital Efficiency from Netting
COO
Operational Efficiency
COO
Operational Efficiency
CFO / CRO
Transparency & Control
CFO / CRO
Transparency & Control
Treasurer
Capital Efficiency
Treasurer
Capital EfficiencyOperational EfficiencyOperational Efficiency Reduced costs Improved quality Accelerated reconciliation
Transparency & ControlTransparency & Control Regulatory competence Transparency of contract
and market performanceVi ibilit d t l f
Cap a c e cyCap a c e cy Enhanced Cash flow and
liquidity management Reduced cost of capital
/ ti t li iditprocess Straight Through Processing Enhanced process
efficiency
Visibility and control of future payables/receivables
Reduced Credit Risk
/contingent liquidity Better control,
transparency cost & execution of FX
I t t d b fit O ti Ri k Fi d T
54Bnper year
traded
11Bnper yearmoved
© 2013 Xchanging plc
Inter-connected benefit case across Operations, Risk, Finance and Treasury
35 XCHANGING INVESTOR SEMINAR 2013
2. TAKING LONDON GLOBAL
BrokerBroker
Insurer
InsurerSettlementBroker
Broker Insurer
Broker Insurer
Broker Insurer
© 2013 Xchanging plc36 XCHANGING INVESTOR SEMINAR 2013
2. TAKING LONDON GLOBAL
Broker
Broker
Broker
Insurer
Insurer
Broker Insurer
Broker Insurer
Broker Insurer
© 2013 Xchanging plc37 XCHANGING INVESTOR SEMINAR 2013
2. TAKING LONDON GLOBAL
Broker
Broker
Broker
Insurer
Insurer
Broker Insurer
Broker Insurer
Broker Insurer
© 2013 Xchanging plc
New38 XCHANGING INVESTOR SEMINAR 2013
2. TAKING LONDON GLOBAL
Global: We are expanding and growing our business by taking what we do well in London to other insurance markets around the world
© 2013 Xchanging plc
we do well in London to other insurance markets around the world.
39 XCHANGING INVESTOR SEMINAR 2013
3. CREATING A NEW COMMUNITY
© 2013 Xchanging plc40 XCHANGING INVESTOR SEMINAR 2013
3. CREATING A NEW COMMUNITY
© 2013 Xchanging plc41 XCHANGING INVESTOR SEMINAR 2013
3. CREATING A NEW COMMUNITY
© 2013 Xchanging plc42 XCHANGING INVESTOR SEMINAR 2013
3. CREATING A NEW COMMUNITY
© 2013 Xchanging plc43 XCHANGING INVESTOR SEMINAR 2013
3. CREATING A NEW COMMUNITY
© 2013 Xchanging plc44 XCHANGING INVESTOR SEMINAR 2013
3. CREATING A NEW COMMUNITY
© 2013 Xchanging plc45 XCHANGING INVESTOR SEMINAR 2013
3. CREATING A NEW COMMUNITY
Claims Agreement
AAromoCommunities: We are building new solutions and communities
© 2013 Xchanging plc
genabled by the latest mobile computing
46 XCHANGING INVESTOR SEMINAR 2013
OUR INSURANCE TECHNOLOGY SOLUTIONSAll our market technology solutions are built around community sales. This makes them very sticky once a critical mass is established which drives down the threat of competition.
~270Firms trading
p
TAKING LONDON GLOBALTAKING LONDON GLOBALWe are expanding and growing our business by We are expanding and growing our business by taking what we do well in London to other insurance markets around the world.
DISRUPTING ANDDISRUPTING ANDDISRUPTING ANDINNOVATING
DISRUPTING ANDINNOVATING
Our innovation and technology has over 10 years Our innovation and technology has, over 10 years, been disrupting and modernising the London Insurance Market. Our London market platforms are the most sophisticated of their kind in the world. NEW VIRTUAL COMMUNITYNEW VIRTUAL COMMUNITY
We are building new solutions and communities enabled
© 2013 Xchanging plc
by the latest mobile computing
47 XCHANGING INVESTOR SEMINAR 2013
EMERGING TECHNOLOGIES: BIG COMMUNITIESCOMMUNITIESMurali Nadarajah
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 2013 V.241013 120049
OVERVIEW
LEARNING INTERNET OF TICKET PLATFORM
• School in the CloudClassroom of One
THINGS• Emerging Technology
Sector Specific
PLATFORM • First Cloud-based
Platform• Classroom of One • Sector SpecificPlatform• Cost-offloading
BIG COMMUNITYBIG COMMUNITY
CLOUD BASED
CROWD SOURCING CURATION
RATING –USER
FEEDBACKBASED CURATION FEEDBACK
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135050
COMPETITIVE ENVIRONMENT
H
IGH
LEM
ENT
ESS
ENA
BL
PRO
CE
LOW
LOW HIGH
TECHNOLOGY ENABLEMENT
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135151
LEARNING PLATFORM
VIRTUALCLASSROOM
MOE School in the Cloud
VIRTUALCLASSROOM
IMPLEMENTATION & MANAGED SERVICES
ABILITY BASED LEARNINGINDUSTRIALIZED TEACHING
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135252
LEARNING PLATFORM
BIG COMMUNITY
Curated Content
FREE CONTENT CROWDSOURCED CURATION
RATING –USER FEEDBACK
COST OFFLOADING
E bl t h t P t E t d t t More parental
engagement and monitoring
Enable teachers to create content
Parents can access and contribute to
content
Empower students to rate the content and
provide feedback
+ + Cost offloading using content developed
through crowdsourcing
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135353
LEARNING PLATFORMCompetitive Landscape and USPs
COMPETITORS XCHANGING USP
Point solution providers Complete end-to-endCloud SolutionCloud Solution
Proprietary high cost Open source software and free content
1Bestarinet -Small implementations 1BestarinetWorld’s largest project
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135454
LEARNING PLATFORMMarket Opportunity: Focus on emerging economies – India, SEA, Caribbean
on
World-wide Market Opportunity
USD 220.0 b
US$
billi
o si
ze in
U
USD 73.8 b
Mar
ket
2012 2017Source: Markets and Markets
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135555
TICKETING PLATFORMAutofare Collection System
MPOSWEB
PORTAL
MOBILE PORTAL
SELF SERVICE KIOSK
PASSENGER SERVICE
MACHINE
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135656
TICKETING PLATFORMCompetitive Landscape and USPs
COMPETITORS XCHANGING USP
In-station equipment Cloud-based virtual appliancesq p virtual appliances
C t tl d ( Contactless cards (e.g. oyster card)
and paper ticketsVirtual tickets via phones
a d pape c e s
Anonymous commuters Monetizable community
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135757
TICKETING PLATFORMMarket Opportunity: Value-added Sales
ons
World-wide Market Opportunity
USD 60.2 b
p in
bill
io
USD 47.2 b
rider
ship
Ann
ual r
A
2012 2017Source: Markets and Markets
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135858
INTERNET OF THINGS
SMART METERINGSMART METERING
CONNECTED CAR
MACHINE TO MACHINE INTERACTION
CONNECTED CAR
INTELLIGENT BUILDING
• Diagnostic Statistics• Remote Access• Location Monitoring
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20135959
CONCLUSION ECONOMIES OF SCALE THROUGH SHARED 1 THROUGH SHARED RESOURCES
COST-OFFLOADING FROM
1
2 COST-OFFLOADING FROM CROWD-SOURCING2
HIG
H
NT
IMPROVED QUALITY THROUGH CURATION3
SS E
NA
BLEM
EN CREATING ADDITIONAL REVENUE STREAMS FOR OUR CUSTOMERS
4
PRO
CES
GENERATING INTELLECTUAL PROPERTY5
LOW HIGH
LOW
TECHNOLOGY ENABLEMENT
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 20136060
XUBERAdrian MorganAdrian Morgan
XuberXuber Headlines
• Xuber is based on a firm foundation • Unique, new technology, global offering.• The market is replacing legacy – it’s the right time for Xuber • Limited competition today • Xuber underpins an organisations business • Global capability and partner ecosystem
The Insurance IndustryThe Insurance IndustryXuber provides core processing software to Non-Life Commercial Segment
Non-LifeLife
CommercialInsurance
PersonalInsurance
Future Potential from a Solid FoundationFuture Potential from a Solid FoundationSolid global customer base and successful existing products
20134 New Componentised Software Solutions
Pre-2012Existing Software Products
Component Opportunities
130 40 PolicyXuber
for MGA’s
Policy
130Customers
Elgar
40Countries
Claims Billing
XuberFor
Genius Iris
Brokasure
Brokers
Xuberf
Xuberfor Reinsurers
for Insurers
Xuber Launch16th October 2012
Xuber Suites and ComponentsXuber Suites and ComponentsFull lifecycle processing for Brokers, Insurers and Reinsurers
InsuranceInsuranceBroking
InsuranceUnderwriting
PolicyAdministration
ClaimsAdministration Billing Ceding
Placement Underwrite PolicyAd i i t ti
ClaimsP i
BillingP i &
CedingPlacement Underwrite Administration Processing Premium &Claims
g
Reinsurance Reinsurance Contract Claims Billing Retro-cedingReinsuranceBroking
ReinsuranceUnderwriting
ContractAdministration
ClaimsAdministration
Billing Retro-ceding
Reinsurance
Xuber Suites and ComponentsXuber Suites and ComponentsFull lifecycle processing for Brokers, Insurers and Reinsurers
Analytics andInsurance/Reinsurance
Processing End User Experience
Design StudioInsurance ProductInsurance Product Design and Deploymente.g. Aviation, Marine
The Opportunity – the market is shiftingThe Opportunity the market is shiftingExisting monolithic legacy systems are holding organisations back.
LimitedLocal Market Legacy g ysystems
AgileAgile Multiple MarketModernsystemssystems
The right time for Xuber…
The Opportunity to replace Legacy SystemsThe Opportunity to replace Legacy SystemsWhat the industry analysts are saying…
Core systems investments continueCore systems investments continue to be critical in improving time to market and product flexibility.
More than one-third of insurers are replacing core policy administration systems and about a quarter are
NovaricaSource: Business and Technology Trends: Commercial Lines, a Business and Technology Trends Report,
replacing claims systems, billing, rating and underwriting
NovaricaLines, a Business and Technology Trends Report, Novarica, September 2013. Novarica
Source: US Insurer IT Budgets and Projects 2014, NovaricaResearch Council Report September 2013.
The Gartner 2012 CIO Survey (with 85 insurance CIOs from life and P&C Insurers around the globe) showed thatInsurers around the globe) showed that insurance CIOs legacy modernisation their second most important technology priority for the next three years.p y y
GartnerGartner 2012 CIO Survey
The Opportunity for XuberThe Opportunity for XuberCore software spend approximately £2bn per annum
Non-Life Commercial packaged software spend (2012)*
US & UK account for65% of market65% of market
*Source: PA Consulting, Ovum, Sigma, ABI
Xuber – Competitive LandscapeXuber Competitive LandscapeStill legacy or single market/component providers
S
Company
ApproxSize -People (1)
InsuranceSoftwareLocations
New TechnologyProducts (2)
BrokerSolutions
InsurerSolutions
ReinsurerSolutions
LondonMarketSupport
USAdmitted/Workers CompSupport
ComplexCommercialLines
SMEPersonalLines
Modules Key Strengths
Xchanging(Xuber)
8000 (370)
US, UK, Europe, APAC
2014
PolicyClaimsBillingCedingBroking
Global, single instance multi-currency, complex commercial and Small Commercial Insurance and reinsurance. London Market .
Guidewire 1100US, UK, Europe, APAC
partial Growing PolicyClaimsBilling
US Personal and Small Commercial Insurance. Very strong in Claims and growing in Policy and Billing.
Accenture 250000 US UK Growing PolicyClaims
US Personal and Small Commercial Insurance Core(DuckCreek) (600) US, UK Growing Claims
BillingCommercial Insurance. Core strength rating/pricing
Fineos 350 US, UK Claims Focused on Claims including London Market
Total Objects 150 UK BrokingC di Focused on London Marketj Ceding
CSC 90000 (NA)
US, Europe,APAC
PolicyClaimsBillingCeding
Complex commercial and Small Commercial Insurance and reinsurance.
SequelBusinessSolutions
150 UK PolicyClaimsBillingCeding
Commercial Insurance and reinsurance. London Market
4500 PolicyClaimsNIIT (Room) 4500
(200) UK ClaimsBillingCeding
London Market Reinsurance.
Key CompetitorsKey Competitors Key competitors moving from single market personal insurance
Xuber – Go to Market…Xuber Go to Market…Focused go to market approach
1.Upsell to 130 existing Xuber software customers and to other X h i I t1.
2Xchanging Insurance customers
Targeted UK, US and APAC • London Market2. Insurer and Reinsurer Campaigns for 2014.(Broking and MGA campaigns to follow)
• Assumed Reinsurance• US Non‐Admitted
3.Upgrade Studio technology to support the migration from Xuber and non‐Xuber solutions
UpgradeStudio
4 Implementation Partners support
non Xuber solutions
4. global deployment of Xuber Software.
Xuber software deployment options…Xuber software deployment options…Xchanging can offer Xuber software in several ways:
1. SoftwareOn Premise1.
2. Softwareas a Service (SaaS)
3. Business Processingas a Service (BPaaS)
Future Potential from a Component startFuture Potential from a Component startFull lifecycle solutions enable full legacy system replacement
2013New Software Components
2014New Full Lifecycle Software Solutions
• London Market• Assumed Reinsurance
NewSigning7th Nov
Full system replacement opportunities…
Assumed Reinsurance• US Non-AdmittedComponent
Opportunities…
Policy
CedingPolicy
Ceding
XuberXuberWhat next?
Components New Markets4 New SolutionsExisting Components& Full Lifecycle- London Market- US Non-
Admitted
New Markets- US Admitted- Workers Compensation- Broking
4 New Solutions- Xuber for Insurers- Xuber for
Reinsurers- Xuber for Brokers
Existing Products- Genius- Iris- Elgar
2012 2013 2014 2015+
Admitted- Assumed
Reinsurance- Xuber for MGA’s3 New Components
Elgar- Brokasure
2012 2013 2014 2015+
xubersocialxubersocial
ber comxuber.com
UNLOCKINGVALUEStephen ScottStephen Scott
BUSINESS MODEL & CHANGE PROGRAMMEPROGRAMMEDavid Bauernfeind
XCHANGING’S BUSINESS
BUSINESS PROCESSING PROCUREMENTTECHNOLOGY
Xchanging is a provider of technology-enabled Business i h l d t i Processing, Technology and Procurement services
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201380
BUSINESS PROCESSING SERVICES
Well-established, lower risk With a significant annuity
elementC h tiBPSBPS Cash generative In markets growing at rates c.
5-10% Frequently we own the Frequently we own the
technology platform and the IP
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 2013 81
TECHNOLOGY
Based on a variety of
TechnologyTechnology
types and lengths of contract
In markets growing at 5-10% TechnologyTechnology10%
Frequently we own IP Requiring investment at
this stageP t ti l f hi h th Potential for higher growth
BPSBPS
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201382
PROCUREMENT
In process of ‘stepping
T h lT h l
In process of stepping down’ size of typical contract
In markets growing at >10%E pertise based ser icesP tP tTechnologyTechnology Expertise based services
Requiring investment to enter new markets
Market leading position
ProcurementProcurement
Building/acquiring IT components
BPSBPS
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 2013 83
TECHNOLOGY ENABLEMENT
TechnologyTechnology P tP tTechnology Emerging
Technologies: Big
Technology Emerging
Technologies: Big
Procurement MM4Procurement MM4
Technologies: Big Community Xuber
Technologies: Big Community Xuber
BPSBPS Netsett, X-presso; technology for
insurance Netsett, X-presso; technology for
insurance
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201384
BUSINESS MODEL
Visibility Growthpotential
Marginpotential
Business Processing Services H M
Technology L H
M HProcurement M H
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201385
CHANGE PROGRAMME
COSTHR
IT
PRODUCTIVITYPRODUCTIVITY
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201386
ROUND UP COMMENTSKen LeverKen Lever
TECHNOLOGY-ENABLEMENT
S i I d t Service Platform
Industry & Customer Insight
Technology Enabled Business
Processing
CapabilitiesInnovation
© 2013 Xchanging plcXCHANGING INVESTOR SEMINAR 201388