Post on 26-Dec-2015
www.swansea-itec.co.uk
Welcome to Swansea ITeC
Induction Day – 06 May 2014
Helen NecrewsTraining Director
www.swansea-itec.co.uk
Contents
• 10.00am – 12.00 pm
• Morning Session
– Introduction to Swansea ITeC– Training Agreement– Tour of Building– Health and Safety
www.swansea-itec.co.uk
About Us
• Established 1984• Became a limited company 1996• Provided Government Funded Training, since 1984• Commercial Training for SME’s and larger organisations• Provide ICT Products and Services to SME’s, Schools and
Government Sectors• Part of Skills Academy Wales Consortium
“The Aim of Swansea ITeC is to be regarded by all our stakeholders as their lead supplier of
ICT Products, Services and Training”
www.swansea-itec.co.uk
1980’s
1984: Established as an Information Technology Centre Sponsored by Local authorities and 3M UK.
Provided Youth Training
Timeline
1990’s 2000’s 2010’s
1990: Adult training starts at Swansea ITeC
1996: Local Govt. re-organisation -Management buy-out
2003: Helen Necrews and Mark Evans elected to the Board of Directors
2009: Skills Academy Wales Partnership Formed
2009: Nominated for BECTa Next Generation Learning Award, WBL
2010: Nominated for BECTa Next Generation Learning Award, for WBL - Work based learning
2014: 30 years in business
www.swansea-itec.co.uk
Staff & Structure
Robin GwynnManaging Director
Administration & Accounts
Training & Development
Business & IT Development
Helen NecrewsDirector of
Training
Mark EvansCommercial
Director
Tracey MaddenAdministrator
John WindsorBusiness
Development Manager
Mair HavardICT Trainer
Stella ElphickICT Trainer
Leia FeeICT Trainer
Diane WilsonEmployment
Coach
Faye ChapmanICT Trainer
www.swansea-itec.co.uk
Responsibilities
Child Protection – Helen Necrews
Safeguarding – Helen Necrews and Diane Wilson
Health & Safety Officer – Mark Evans
Apprenticeship & Placement Officer – John Windsor
Marketing Assistant - Martyn Gammage
Welsh Champion – Leia Fee
www.swansea-itec.co.uk
Training Responsibilities
Essential Skills Wales – Application of NumberLeia Fee
Essential Skills Wales – CommunicationStella Elphick
Essential Skills Wales – Information & Communication TechnologyMair Havard
Learning Assistant
www.swansea-itec.co.uk
Location & Geographical Spread
Based at: 250 Carmarthen Road, Swansea, SA1 1HGClose to city centre, train station and M4 corridor
Our geographical spread
encompasses Swansea,
Llanelli and NeathPlus SAW regions
www.swansea-itec.co.uk
Programmes
Commercial
CompTIA
Apprenticeships Traineeship (Youth)
Work Based Learning
Skill Build Adult
WorkReady
(Adults)
Re-Act
Pro-Act
www.swansea-itec.co.uk
Course Detail – Work Ready• Length of Programme between 4 – 12 weeks:-
– Start Date: N/A
– Occupational End Date: N/A
– End Date of Programme: N/A
Key: Progression at earliest appropriate
opportunity
www.swansea-itec.co.uk
Course Detail – Traineeship Level 1• Length of Programme up to 26 weeks:
– Start Date: N/A
– Occupational End Date: N/A
– End Date of Programme: N/A
www.swansea-itec.co.uk
Course Detail (cont’d)– Traineeship Level 1
• Qualifications we offer – 2 routes:
– Entry Level – Start IT– Level 1 - ITQ Certificate/Award for IT Users Level 1 – Level 1 - ECDL Part 1 Essentials
– Keyskills IOL & ICT– Additional qualifications can be achieved– NVQ’s – IT Users and IT Practitioner– Technical certificates
www.swansea-itec.co.uk
Training Agreement Overview
• Equal and Diversity • Programme Information• Qualifications and Examinations• Length of Programme• Learning Process• On and Off the Job Training• Guidance and support • Absence/Sickness/Holiday
Entitlement• Funding
• Pay Conditions• Standard of Dress• Non Smoking Policy• Welfare facilities/Rest Breaks • Disciplinary and Grievance
Procedures• Complaints Procedure• Transfer to another programme• Trade Union• Security - Closed Circuit TV
www.swansea-itec.co.uk
I will...
I will
...
I will...
LEARNER
STAFF
Dress appropriately for the workplace
Arrive on time every day ready to learn
Remain positive and set challenges for myself
Only consume food and drink in designated areas
Show respect towards my colleagues and ITeC staff
Recycle where possible and respect the environment
Take responsibility for my learning and ask when I’m not sure
Behave in a responsible manner towards ITeC resources and equipment
Make sure that I contact ITeC before 10.00am if I am unable to attend
Only use my mobile phone, social media and non-work related websites during break times
Make sure that I contact ITeC before 8.30am if I am unable to attend
Give praise and feedback positively, constructively and appropriately
Dress appropriately for the workplace
Ensure learners are fully briefed on the day’s aims and objectives
Show respect towards my colleagues and ITeC learners
Recycle where possible and respect the environment
Only consume food and drink in designated areas
Encourage, motivate and challenge learners daily
Promote a safe and supportive environment
Arrive in class on time to greet learners
Help learners to meet their full potential
Take advantage of my learning opportunity
www.swansea-itec.co.uk
Absence and SicknessLearners are reminded that if they cannot attend ITeC for any reason then they need to:– Telephone ITeC with the reason, before 10:00 am– Either on the main ITeC number (01792 464561) or the freephone number
0800 083 1464 – A phone call must be made on each day of absence
Repeatedly poor attendance or lateness or failure to phone in may result in:– Learners failing to progress from the Occupational Assessment onto the
remainder of the training course. – Learners being unable to sit exams on time – Disciplinary procedures – The job centre / benefits being informed and the course terminated
www.swansea-itec.co.uk
DfES(Welsh Government)
• This programme is part financed by European Social Fund (ESF) through the Welsh Government (WG)
• Committed to providing a quality service
• Can be contacted if learners are not satisfied with their learning experience
• DfES is the Department for Education and Skills (within WG)
www.swansea-itec.co.uk
What is Health + Safety all about?
• Preventing people from being harmed by work or becoming ill by taking the right precautions – and providing a satisfactory working environment.
• Because health and safety at work is so important, there are rules which require all of us not to put ourselves or others in danger. The law is also there to protect the public from workplace dangers.
www.swansea-itec.co.uk
Legislation
• Health and Safety of Work Act 1974• The Management of Health and Safety at Works Regulations
1999• RIDDOR 1995/99/2012• COSHH 2002• Display Screen Equipment 1992• Personal Protective Equipment at Work Regulations 1992• Manual Handling Operations 1992/2002
www.swansea-itec.co.uk
Health and Safety At Work Act
• Health and Safety Law notices should be located in prominent areas throughout the building. Usually, there is at least one Health and Safety notice for each floor of the building.
• For more information, please consult the Health and Safety Law leaflet provided.
• Health and Safety prohibitions will be pointed out during the tour of the building
www.swansea-itec.co.uk
Rights and Responsibilities
The training provider has a duty of care to their learners
• Making your workplace safe and without risks to health• Ensuring plant and machinery are safe and that safe systems
of work are set and followed• Ensuring articles and substances are moved, stored and used
safely• Providing adequate welfare facilities• Giving you the information, instruction, training and
supervision necessary for your health and safety
www.swansea-itec.co.uk
Rights and Responsibilities
The learner has a duty of care to the themselves
• Taking reasonable care for your own health and safety and that of others who may be affected by what you do or do not do
• Co-operating with your employer on health and safety• Correctly using work items provided by your employer,
including personal protective equipment, in accordance with training or instructions
• Not interfering with or misusing anything provided for your health, safety or welfare
www.swansea-itec.co.uk
Safety Policy
Swansea ITeC Ltd. operates under its own written Safety Policy as well as adhering the rules under Health and Safety Act.
A copy of the Safety Policy is available on ITeC blog. Please read this policy carefully and raise any questions you may have with the trainer conducting the induction.
Mark Evans (Director) has overall responsibility for
Health & Safety at Swansea ITeC Ltd
www.swansea-itec.co.uk
Fire Drill
If you discover a fire: Raise the alarm immediately
•On hearing the alarm, a member of staff should make a 999 call. Do not take undue personal risks.
•Evacuate the building immediately by the nearest exits and report to the main assembly points:
– Top floor ITeC car park– Bottom floor rear car park
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Fire Drill
• Close all doors and windows behind you if possible, as you make your escape.
• Responsible staff members should take attendance sheets with them to enable a roll call to be taken.
• If your escape is cut off, DO NOT PANIC. Go to a window and await the arrival of the fire service. Ensure that the door to the room is closed.
www.swansea-itec.co.uk
Accident Reporting• In the event of an accident occurring, resulting in an
injury, the following steps should be taken.
– Report the accident immediately to your supervisor.– Enter details of the accident into the accident book
kept at reception.– If treatment is required, request assistance from a First
Aider: - Tracey Madden The First Aid box is kept at: - Reception
– If work is lost for 7 days or more due to work injury, Swansea ITeC will be required to inform (RIDDOR) and Welsh Government/Skills Academy Wales
www.swansea-itec.co.uk
Accident Reporting
All trainees are reminded that they must take reasonable care to avoid injury to themselves and others during their training activities and co-operate with Swansea ITeC Ltd and others to keep the law
(Section 7 of the Health and Safety at Work Act).
Trainees are required to report any accident immediately to Swansea ITeC Ltd
www.swansea-itec.co.uk
RIDDOR 95/99/2012• Refers to the Reporting of Injuries, Diseases and Dangerous
Occurrences Regulations 1995• What must be reported:-
– Death or major injury– Over 7 days absence due to injury (reported to WG within
5 days)– Work related diseases– Dangerous occurrences
• As from April 2012, the over 3 day reporting requirement for people injured has changed to more than 7 days (however records must be kept)
www.swansea-itec.co.uk
COSHH (2002)
• Control of Substances Hazardous to Health
– Hazardous substances e.g. adhesive, paints– Where hazardous substances can be found e.g. factories,
offices– Risk from a substance is the likelihood that it will harm you
in the actual circumstances of use.
www.swansea-itec.co.uk
Display Screen Equipment Regulation 1992• The Regulation require employers to minimise the risks in
VDU work by ensuring that workplaces and jobs are well designed
• The main injuries associated with workstations:-– Upper limb disorder– Back injuries– Eye strain
www.swansea-itec.co.uk
Personal Protective Equipment at Work Regulations 1992 (PPE)• What is PPE?
– Defined as ‘all equipment (including clothing affording protection against weather) which is intended to be worn or held by a person at work and which protects them against one or more risks to their health and safety eg safety helmets, gloves, eye protection, gloves
• Employers have a basic duties concerning the provision and use of PPE at work.
• PPE requirements:-– Is properly assessed before use to ensure suitability– Is maintained and stored properly– Is provided with instructions on how to use it safely– Is used correctly by employees
www.swansea-itec.co.uk
Manual Handling 1992
Manual Handling Operations Regulations applies to a wide range of manual handling activities, including lifting, lowering, pushing, pulling or carrying.
www.swansea-itec.co.uk
Risk Assessment
• A risk assessment is a careful examination of anything in the workplace that could cause people to suffer injury or ill health while they are at work
• The aim is to make sure that no one gets hurt or becomes ill.• Hazard – means something that can cause harm• Risk – is the chance, high or low, that somebody will be
harmed by the hazard
www.swansea-itec.co.uk
Facts
• On average, 245 people are killed at work every year
• On average, 30,000 serious work-related injuries occur each year
• On average, 38.5 million days are lost each year due to workplace injuries or ill health
• On average, 25,000 people leave the workforce each year, never to return, because of harm suffered at work
www.swansea-itec.co.uk
5 Steps to Risk Assessment
• Identify the hazard
• Decide who might be harmed and how
• Evaluate the risk and decide on precautions
• Record findings and implement them
• Review your findings