Post on 23-Dec-2015
www.meridianbs.co.uk
THE RI AUDIT AND COMPLIANCE CONFERENCE
Remaining compliant whilst outsourcing
Jeanette BarrowcliffeMeridian Business Support
www.meridianbs.co.uk
• Outsourcing
• Compliance
• Meridian’s Experience
• Summary
Contents
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Outsourcing
Same as delegating
...but
...some control is lost
...it relates to external processes
...you can’t outsource
responsibility
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Cost
Resource Quality
Technology
Expertise Legislation
Why Outsource?
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What about…
Control
Efficiencies TrustAccountability
Responsibility
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• Start with the end in mind
Selection
• See a number of providers
• Get to know them
• Agree a price that gives value
• Agree the SLA & contractual terms
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Recent ACCA Study - Shared Service & Outsourcing
• 500 CFOs surveyed around the world
• 28% not yet outsourced some finance operations
• For those that have, shared service/hybrid models are preferred
• Success mainly for transactional activities
• 60% keep the higher value activities in-house
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Compliance
External Internal
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Remaining compliant
• Continually review, assess, visit & inspect
• Shared values
• Strong partnership relationship
• Mutually agreed SLA
• Mutually agreed contractual terms
www.meridianbs.co.uk
MBS• Expenses processing• Payroll & billing• Umbrella services• Subcontractor services• Contract reviews• Mobile phone management• Telephony services• Virtual server hosting• IT support• Website hosting
• Debt Collection• PR• Software hosting• Network management• Insurance brokerage• Bid management• Off-site storage• Rate assessments• Legal advice• Training
www.meridianbs.co.uk
MBS• Expenses processing• Payroll & billing• Umbrella services• Subcontractor services• Contract reviews• Mobile phone management• Telephony services• Virtual server hosting• IT support• Website hosting
• Debt Collection• PR• Software hosting• Network management• Insurance brokerage• Bid management• Off-site storage• Rate assessments• Legal advice• Training
www.meridianbs.co.uk
MBS• Expenses processing• Payroll & billing• Umbrella services• Subcontractor services• Contract reviews• Mobile phone management• Telephony services• Virtual server hosting• IT support• Website hosting
• Debt Collection• PR• Software hosting• Network management• Insurance brokerage• Bid management• Off-site storage• Rate assessments• Legal advice• Training
www.meridianbs.co.uk
MBS• Expenses processing• Payroll & billing• Umbrella services• Subcontractor services• Contract reviews• Mobile phone management• Telephony services• Virtual server hosting• IT support• Website hosting
• Debt Collection• PR• Software hosting• Network management• Insurance brokerage• Bid management• Off-site storage• Rate assessments• Legal advice• Training
www.meridianbs.co.uk
Summary
• Know what you want and why
• Find a partner with the same values
• Build a strong relationship
• Continually re-evaluate and inspect the service
• Do not expect to outsource your own responsibility
www.meridianbs.co.uk
Any questions?