Post on 29-Mar-2015
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Fundamental questions
Good Enough Guide Training[insert location], [insert date]
What matters to you?
What question do you ask yourself about your humanitarian work?
What matters to you?How are we involving
the women, men and children most affected by the emergency
in planning, implementing and
judging our response?
How are we involving the women, men and children
most affected by the emergency in
planning, implementing and judging
our response?
Are we “good
enough”?
Are we “good
enough”?
What difference
are we making?
What difference
are we making?
The “good enough” challenge!
What difference
are we making?
What difference
are we making?
How are we involving the women, men and children
most affected by the emergency in
planning, implementing and judging
our response?
How are we involving the women, men and children
most affected by the emergency in
planning, implementing and judging
our response?
Are we “good
enough”?
Are we “good
enough”?
ACCOUNTABILITY
IMPACTMESUREMENT
GOOD ENOUGH
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Accountability elements
Good Enough Guide Training
The accountability elements
Participation
The process by which an organisation enables key stakeholders to play
an active role in the decision-making processes that affect them.
The organisation must have clear guidelines (and practices)
enabling it to prioritise stakeholders appropriately
and to be responsive to the differences in power between them.
In particular, mechanisms need to be in place to ensure that
the most marginalised and affected are represented and have influence.
Leadership / governance
• leaders and managers in agencies articulate
what accountability means to them and to the organisation;
• policy and practice is explicit about expectations around accountability
• accountability is modelled and demonstrably valued by leaders and
managers.
Transparency
The provision of accessible and timely information
to stakeholders and the opening up of
organisational procedures, structures and processes
that affect them.
To be transparent an organisation needs to do more
than disclose standardised information.
It also needs to provide stakeholders with the information they
require to make informed decisions and choices.
In this way transparency is more than just
a one-way flow of information;
it is an ongoing dialogue between an organisation
and its stakeholders over information provision.
Feedback
The systems, processes, attitudes and behaviours through which
an organisation can truly
listen to its stakeholders.
Feedback is essential for organisations
to understand whether they are meeting
the agreed needs / wishes or wants of their stakeholders.
Feedback Mechanisms must be in place
and must be robust enough to support complaints
about breaches in policy and stakeholder dissatisfaction.
These mechanisms allows
appropriate corrective ‘corporate’ action to be triggered.
DME
The processes used by an organisation,
with involvement from key stakeholders, to:
• monitor and review its progress and results against goals and objectives;
• feed learning back into the organisation on an ongoing basis
• reports on the results of the process.
To increase accountability to stakeholders, goals and objectives
must be designed in consultation with those stakeholders.
The accountability elements
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Defining accountability
Good Enough Guide Training
Making sure that the women, men and children affected by an emergency are involved in planning, implementing, and judging our response to their emergency too.
Good Enough Guide page 4
Accountability
Means measuring the changes taking place as the result of an emergency project.
At its simplest, impact measurement Means asking the people affected, ‘What difference are we making?’
Their view of the project and its impactis more important than anybody else’s.
Good Enough Guide page 4
Impact measurement
A view from the UN
“To be accountable to our beneficiaries, we must close the gap between what we practice and what we preach.
We most improve both what we do, and how we do it.”
Jan Egeland, UN Under-Secretary General for Humanitarian Affairs and Emergency
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Is it “good enough”?
Good Enough Guide Training
Establishing if a tool is “good enough”
MEET THE ESSENTIALSMEET THE
ESSENTIALS REALISTICREALISTIC SIMPLESIMPLE
ENOUGH TIME
ENOUGH TIME
SECURITY / STAFF
WELLBEING
SECURITY / STAFF
WELLBEING
RESPECT STANDARDS
RESPECT STANDARDS
ENOUGH $$$
ENOUGH $$$
ENOUGH CAPABLE
STAFF
ENOUGH CAPABLE
STAFF
USEFUL AND
RELEVANT
USEFUL AND
RELEVANT
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The Good Enough Guide:an overview
Good Enough Guide Training
• Practical, for field staff
• “Good enough”
• Non-prescriptive
The Good Enough Guide
Content
• Preface and description of terms
Content
• Preface and description of terms
• 5 principles
Content
• Preface and description of terms
• 5 principles
• 14 tools
Content
• Preface and description of terms
• 5 principles
• 14 tools
• Appendices
Where to get it?
http://www.ecbproject.org/the-good-enough-guide
Communication materials
Look on the ECB site for communication materials!
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Accountability initiatives
Good Enough Guide Training
Accountability Initiatives
Sphere
HAP - I
ALNAP
People in Aid
The Red Cross Code of Conduct
SPHERE
CODE OF CONDUCT
HAP
ALNAP QUALITYCOMPAS
PEOPLEIN AID
Accountability Initiatives
GOOD ENOUGH
APPROACH
Minimum standards to ensure
“life with dignity”
Tools for
programm
e
managem
ent
Lesso
ns le
arned
,
anal
ysis
, tools
Principles of
conduct
strengthen accountabilityof organizations
and monitorcompliance
Good pra
ctic
e
In m
anag
ing
people
Sphere
People-centred humanitarian response
People’s capacity and strategies
to survive with dignity
are integral to the design and approach
of humanitarian response.
(core standard 1)
Performance, transparency and learning
The performance of humanitarian agencies
is continually examined and communicated
to stakeholders; projects are adapted
in response to performance.
(core standard 5)
HAP
Accountability is the means through which
power is used responsibly.
It is a process of taking into account
the views of,
and being held accountable by,
different stakeholders,
and primarily the people
affected by authority or power.