[WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

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Transcript of [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

East & West Online Marketing DifferencesAllen Qu, Founder & CEO at Netconcepts China

29 May, 2015

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

About Me - Allen Qu

Founder & CEO at Netconcepts China

Distinguished Professor of Online Marketing Master Degree at Beijing University of Aeronautics and Astronautics and Beijing Open University

Special Adviser at Baidu College

Chairman at Global Cross-border E-Commerce Association

Leads the Netconcepts China team to provide analysis, consultation and implementation of China online marketing strategies and services for leading companies in Greater China, US, UK, Australia, New Zealand and Japan markets

Founded SEO University and SEO Ranking Awards

Frequent speaker at the conferences in China, Hong Kong, Taiwan, Japan, US, UK, Australia and New Zealand etc.

Graduated from the University of Auckland

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

About Netconcepts® China

China’s Leading Search and Online Marketing Service Provider

Founded in 2008 in Beijing

150+ Staff across Beijing, Shanghai, Shenzhen, Chengdu and Jinan offices

SEO/PPC/SMO Services and Integrated Marketing Strategies

World’s Leading Chinese SEO & Content Marketing Platform – Web Insights

Founded China SEO Ranking Awards and SEO University

Ranked as No.1 SEO Company in China by TopSEOs

Awarded as the Top 10 Chinese E-commerce Service Providers

Strategic Media Partner of Baidu, Haosou, Sogou, Shenma, Tencent, Yandex and Xiaomi

Provided SEO Trainings for Baidu & Google China’s service teams

The official SEO partner of Baidu

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Netconcepts® Clients

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©Allen Qu, Netconcepts 2015

East vs. West

Market SizeCommunication

& SocialInformation &

Search

Website Design & Usability

E-Commerce & Payment

Mobile Environment

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

China

• Population: 1,356M

• GDP: 11,212B (No.2)

Japan

• Population: 127M

• GDP: 4,210B (No.3)

Korea

• Population: 49M

• GDP: 1,435B (No.11)

U.S.

• Population: 319M

• GDP: 18,125B (No.1)

Germany

• Population: 81M

• GDP: 3,413B (No.4)

U.K.

• Population: 64M

• GDP: 2,853B (No.5)

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Internet Population

China Search Engine Users 522 Million

China Mobile Internet Users 557 Millions

China Internet Users 649 Million (Penetration 47.9%)

China Online Shoppers 361 Million

China IM Users 588 Million

Germany Internet Users 72 Millions (Penetration 88.6%)

France Internet Users 55 Millions (Penetration 83.3%)

UK Internet Users 57 Millions (Penetration 89.8%)

Japan Internet Users 110 Million (Penetration 86.2%)

> U.S. Population

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Internet Population Cont.

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©Allen Qu, Netconcepts 2015

E-Commerce Market Size

Market Cap.US$233B(Amazon US$199B)

Tmall (11.11.2014)• RMB$57.1B

(US$9.2B)• Mobile Sale: 43%• Almost 280

Million Orders• Peck Hour: 2.85

million transactions per minute

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Website Traffic Size

12306.cn

Peak Time: 29.7 Billion visits per day

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

China Online Marketing Opportunities

Global Internet Population: About 3 BillionChina Internet Population: About 649 Million (Around 22%)

Global Websites: About 500 MillionChina Websites: 3.4 Million (About 0.7%)

Less 50% of Chinese Companies Own a Website

Only 21% of Chinese Companies Use Online Marketing

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Communication & Social Differences

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©Allen Qu, Netconcepts 2015

QQ in China – 588 Million Users

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©Allen Qu, Netconcepts 2015

WeChat in China – Over 500 Million Users

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©Allen Qu, Netconcepts 2015

WeChat Marketing - Communication

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©Allen Qu, Netconcepts 2015

WeChat Marketing – Social Sharing

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©Allen Qu, Netconcepts 2015

WeChat Marketing – Social Interaction

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©Allen Qu, Netconcepts 2015

WeChat Marketing – LBS

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©Allen Qu, Netconcepts 2015

WeChat Marketing – Wallet & M-Commerce

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Games & Tickets

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©Allen Qu, Netconcepts 2015

WeChat Marketing – Subscription Account

1 Message per Day

Customized Menu

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Service Account

4 Messages per Month

Customized Menu

Customized Functions

WeChat Payment

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Corporate Account

Corporate APP

Staff Management

Lite ERP/CRM

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Line & KataoTalk

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Weibo in China – 249 Million Users

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Email Usage

Worldwide: 2.5 Billion Email Users (about 83% penetration)

China: 252 Million Email Users (about 42% penetration, decreasing by 3%)

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Engines

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Baidu, Inc.

• China’s Largest Search Engine

• World Largest Chinese Search Engine

• Founded in 2000

• Headquarters in Beijing

• Nasdaq:BIDU

• Market Cap: US$71B

www.Baidu.com

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

China Search Engine Market: 522 Million Users

55%29%

14%2%

China Search Engine Market Share 2015

Baidu 360 Sogou Others

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

China Mobile Search Market – 429 Million UsersSM.cn

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

SEM (Paid Search)

SEO (Organic Search)

Related Search

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Demand & Searcher Profile in China

“Germany Travel”

• About 29,000

searches per

month

• 38% from mobile

• 60% Male

• 49% are 30-39

years old, 28%

are 20-29

“UK Travel”

• About 36,000

searches per month

• 51% from mobile

• 52% Male

• 38% are 30-39 years

old, 36% are 20-29

“France Travel”

• About 39,000

searches per month

• 61% from mobile

• 59% Male

• 42% are 30-39 years

old, 33% are 20-29

“US Travel”

• About 55,000

searches per month

• 46% from mobile

• 68% Male

• 47% are 30-39 years

old, 26% are 20-29

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Engines @ Consumer Insights (1970s)

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Engines @ Consumer Insights (1980s)

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©Allen Qu, Netconcepts 2015

Search Engines @ Consumer Insights (1990s)

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Paid Search – Keyword Ads & Brand Zone

Brand

Zone

Keyword

Ads

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

SEO: Baidu vs. Google

Fundamental Algorithms are Similar

Baidu Prefers Chinese Websites Only

Baidu Prefers Official Chinese Websites

• With ICP Licenses and Local Hosting

Baidu Prefers Local Resources

• Link Resources & Social Resources

• PageRank vs. “Baidu Rank”

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Baidu Site Reviews

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Languages & Content

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Baidu Keyword ToolIndex.Baidu.com

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Baidu Webmaster ToolsZhanzhang.Baidu.com

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Yahoo! Japan

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

NAVER

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©Allen Qu, Netconcepts 2015

Website Differences - West

68 External Links

71 Internal Links

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©Allen Qu, Netconcepts 2015

Website Differences – East (China)

153 External Links

1,762 Internal Links

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Regulations in China

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Web Hosting in the West

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Web Hosting in China

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

User Behavior in China

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©Allen Qu, Netconcepts 2015

User Behavior in China

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©Allen Qu, Netconcepts 2015

User Behavior in China

Refresh the Page

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©Allen Qu, Netconcepts 2015

User Behavior in China

Open A New Page

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©Allen Qu, Netconcepts 2015

Mobile Site Differences

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Multi-Channel Search Behavior in China

95% General Search

75% Video Search

57% Knowledge Search

57% Social Search

47% App Search

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Online Video in the West

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Online Video in China – 433 Million Users

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Knowledge Search - Baidu Wiki & Answers

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

BBS & Blogs in China – 129 Million Users

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Social Search - WeChat Search

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Map Search in the West

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Map Search in China – Baidu Map & AMap.com

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

E-Commerce in China – 361 Million Users

www.adidas.cn

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

E-Commerce in China – 361 Million Users

adidas.tmall.com

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Online Payment in China – 304 Million Users

AliPay.com

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Smartphone & Mobile Internet Market in China 557 Million Mobile Internet Users

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

iPhone in China

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Android in the West

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Android in China (5-10 Major Android Markets)

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Android in China

Xiaomi 2014:- Sold 61 Million Smartphones

(+227%)- Revenue: RMB$74.3B (US$12B)

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Mi PhoneMi Note

EUR$349

RedMi 2A

EUR$90

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

MIUI – 100 Million Users

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Xiaomi Eco-SystemXiaomi App Store:

App Promotions

Xiaomi Browser:

Browser Ads

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Xiaomi Eco-SystemXiaomi Video:

Video Ads

Xiaomi News:

News Feed Ads

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Xiaomi Eco-SystemXiaomi Yellow Pages:

Listing Ads

Xiaomi Life:

Listing Ads

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Xiaomi Theme Store

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Top Sites that are NOT Accessible in China

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

German Cars in China

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

E-mail: allen@netconcepts.cn Website: www.netconcepts.cnSkype: allen_quWeChat: allenqu

Beijing HeadquartersAddress: 北京市朝阳区三丰北里1号楼悠唐国际写字楼A座1301-1306 (邮编: 100020)

Shanghai OfficeAddress: 上海市徐汇区宜山路425号光启城2006 (邮编: 201103)

Shenzhen OfficeAddress: 深圳市南山区深南大道世纪假日广场瑞思中心A座1801-1802 (邮编:518053)

Founder & CEO at Netconcepts China