Why Now and How€¦ · Anna Maria Rugarli Sustainability & Responsibility Senior Director EMEA, VF...

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Why Now and HowOpen Webinar

26 November 2019

2

Eric WhanDirector, GlobeScan

Introductions

Cristianne CloseGlobal Markets Practice

Leader, WWF

Douglas SaboVP, Head of Global

Corporate Responsibility

& Sustainability, Visa

Anna Maria RugarliSustainability &

Responsibility Senior

Director EMEA,

VF International

3

Agenda for Today

Healthy & Sustainable Living

1. Why Now

2. How

3. Discussion and Q&A

4

The tyranny of ‘or’

5

• Representative online

samples of approximately

1,000 adults per country in

each of 25 countries

• Samples representative of

online population, weighted to

gen-pop census

• Online surveying between April

and May 2019

Methodology

Why Now

7

28

36

40

40

50

52

54

55

56

58

58

60

60

62

62

62

66

67

Transnational migration

State of global economy

Unequal treatment of women

Mental health problems

Spread of human diseases

Gap between rich and poor

Not enough food to feed people

Human rights abuses

Loss of biodiversity

Shortages of fresh water

Extreme poverty

Single-use plastic waste

Air pollution

Depletion of natural resources

Corruption

Climate change / global warming

Environment/pollution

Terrorism

The environment, climate change, and resource depletion are top concerns for consumersSeriousness of Global Problems, “Very Serious,” Average of 25 Countries, 2019

T1. For each of the following possible global problems, please indicate if you see it as a very serious, somewhat serious, not very serious or

not at all serious problem.

R19_1

8

65

6160

40

50

60

70

80Environment/pollution

Depletion of natural resources

Climate change / global

warming

Shortages of fresh water

Air pollution

Single-use plastic (new)

Loss of biodiversity

R19_1a_trk

Escalation of environmental concern“Very Serious,” Average of 17 Countries,* 2001–2019

*Includes Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Italy, Kenya, Mexico, Nigeria, Russia, Spain, Turkey, UK,

and USA. Not all countries were asked in all years. This question was previously asked in GlobeScan’s Radar research programme, using

an in-person and telephone methodology.

Q1. For each of the following possible global problems, please indicate if you see it as a very serious, somewhat serious, not very

serious or not at all serious problem.

58

9

66%

42%

32%

-4%-8-12

-20

0

20

40

60

80

Science/academic

institutions

NGOs

UN

Large charitable

foundations

Fellow citizens

Global companies

National government

Press/media

*Includes Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Kenya, Mexico, Nigeria, Russia, South Korea,

Spain, Turkey, UK, and USA

Not all countries were asked in all years.

R19_2_trk

30%

Trust in Institutions, Net Trust,* Average of 17 Countries,* 2001–2019

A widening gap in trust

10

63

30

40

50

60

70

*Includes Argentina, Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Italy, Mexico, Nigeria, Russia, South Korea, Spain, Turkey, UK,

and USA. Not all countries were asked in all years. This question was previously asked in GlobeScan’s Radar research programme, using an in-person

and telephone methodology.

Governments Should Require Large Companies to Work toward a Better Society

Agree (“Strongly Agree” and “Somewhat Agree”), Average of 18 Countries,* 2002-2019

Growing support for regulating corporate responsibility

11

Inclination to reward companies is increasingAverage of 16 Countries,* 2001–2019

T7. Over the past year, have you considered rewarding a socially responsible company by either buying their products or speaking positively about the

company to others? Would you say you have...?

30

34

0

5

10

15

20

25

30

35

Rewarded

Considered rewarding

*Includes Argentina, Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Mexico, Nigeria,

Russia, Spain, Turkey, UK, USA. Not all countries were asked in all years. This question was previously asked

using an in-person and telephone methodology.

R19_7_trk

12

Very few consumers say they currently live a completely healthy and sustainable lifestyleCurrently Living a Healthy and Sustainable Lifestyle, Average of 25 Countries, 2019

Q12a. Thinking of your life overall (especially what you eat, what you buy, how you go from place to place and how you consume energy), to what extent do

you think you are living in a way that is good for you, good for others and good for the environment, all at the same time?

Completely

6

Mostly

31

Moderately

47

A little

14

Not at all

2

R19_12ac

13

Cristianne CloseGlobal Markets Practice

Leader, WWF

Douglas SaboVP, Head of Global

Corporate Responsibility

& Sustainability, Visa

Anna Maria RugarliSustainability &

Responsibility Senior

Director EMEA,

VF International

What signals are you detecting?

How

15

Cost and lack of leadership are the main barriers to becoming healthier and more sustainable globallyBarriers to Improving Lifestyle to Be More Healthy and Sustainable, Total Mentions,

Average of 25 Countries, 2019

Q13. What is preventing you from living in a way that is good for you, good for other people, and good for the environment? Please select 3 things from

the following list in order of importance, with 1 being the most important, 2 the second most important, and 3 the third most important.

Leadership

Convenience

Motivation

Cost

Information

49

47

31

27

25

22

21

18

18

18

16

9

Too expensive

Not enough government support

Not enough business support

I'm not sure how

I like the way I live now

Not enough NGO/charity support

Other people not doing it

Don't trust what I read/hear

Inconvenient

Won't make any difference

I don't have time

I'm not personally concerned

16

Healthy eating and ethical consumption are most connected to healthy and sustainable livingDrivers of a Healthy and Sustainable Lifestyle, Individual Actions/Attitudes,

Average of 25 Countries, 2019

17

Healthy eating and ethical consumption are most connected to healthy and sustainable livingDrivers of a Healthy and Sustainable Lifestyle, Individual Actions/Attitudes,

Average of 25 Countries, 2019

18

Consumers need help with altruism, organics and packagingDrivers of a Healthy and Sustainable Lifestyle, Individual Actions/Attitudes,

Average of 25 Countries, 2019

19

31

32

33

33

39

40

41

41

41

41

42

42

42

44

45

Third-party certification

Informing on how to live healthier

Informing on living in environmentally friendly way

Advocating for better policies/behaviors

Treating employees fairly

No energy/materials wasted in operations

Open about impacts of products/services

Same price for socially/environmentally friendly products

Investing in science/R&D

Affordable products/services

Reducing negative environmental impacts

Protecting privacy of personal data

Reducing impacts on climate change

Products/services that last a long time

Eliminating harmful ingredients

Q17. Now I would like to ask you how [INSERT SECTOR] can help you live in ways that are good for you, good for other people, and good for the environment.

Please rate each of the following actions as very helpful, somewhat helpful, a little helpful, not very helpful, or not at all helpful…

Consumers say eliminating harmful components and making products more durable are key enablers for healthier and more sustainable livingHelpfulness of Actions to Enable Healthy and Sustainable Living, “Very Helpful,” All Sectors,

Average of 25 Countries, 2019

R19_14abc2_likert

Products/services

Operations

Communications/advocacy

20

4

8

10

14

9

13

19

22

23

19

17

27

32

37

28

Baby

Boomers+

(55+)

Gen X

(45-54)

Millennial

(25-44)

Gen z

(18-24)

Total

All of the time

Most of the time

14

22

18

11

6

30

34

33

29

23

44

56

51

40

29

Strongly agree

Somewhat agree

9

16

23

26

19

31

34

37

38

35

40

50

60

64

54

A great deal

A fair amount

16

24

33

36

27

40

39

39

39

40

56

63

72

75

67

A great deal

A fair amount

Frequency of Feeling

Stressed or Anxious

Feel Guilty about Negative

Impact on the Environment

Brand Loyalty Motivated

by Being Part of Movement

Bigger than Myself

Brand Loyalty Motivated by

Making Positive Impact in

Community/World

HSL19_10_11ab

By Age, Average of 25 Countries, 2019

Young people are more anxious and guilty about environmental impact; their

brand loyalty is motivated by being part of larger movement and positive impact

21

Consumer SegmentationAverage of 25 Countries, 2019

Sustainable Living

Advocates

Higher consumerism

Lower consumerism

Less Social/environmental concern

Aspirationals

Practicals

45%

33%

22%

Healthy and sustainable lifestyle lower priority

Healthy and sustainable lifestyle higher priority

More Social/environmental

concern

22

Consumer SegmentationAverage of 25 Countries, 2019

Sustainable Living

Advocates

Higher consumerism

Lower consumerism

Less Social/environmental concern

Aspirationals

Practicals

45%

33%

22%

Healthy and sustainable lifestyle lower priority

Healthy and sustainable lifestyle higher priority

More Social/environmental

concern

23

Many consumers cannot name a company or brand that helps them live a healthy and sustainable lifestyle, particularly in wealthy marketsSpontaneously Mentioned Company/Brand Enabling Healthy and Sustainable Living,

“Don't know / Not sure / Can’t remember,” by Country, Total Combined Mentions, 2019

Q15. Please name a specific company or brand that helps you live in a way that is good for you, good for other people, and good for the environment; Q15bt. Some

companies and brands are thinking about their overall purpose. That is, how they can make a positive difference in society through their products, services, and

operations in a way that enables them to be financially successful. Can you think of a company or brand that comes to mind as having a strong purpose in this way?

HSL19_15_dkna

56% 44%Able to name

a company

that helps

Can't name a

company that

helps

56% 44%

24

How can companies be most effective?

Cristianne CloseGlobal Markets Practice

Leader, WWF

Douglas SaboVP, Head of Global

Corporate Responsibility

& Sustainability, Visa

Anna Maria RugarliSustainability &

Responsibility Senior

Director EMEA,

VF International

25

Discussion and Q&A

Eric WhanDirector, GlobeScan

Cristianne CloseGlobal Markets Practice

Leader, WWF

Douglas SaboVP, Head of Global

Corporate Responsibility

& Sustainability, Visa

Anna Maria RugarliSustainability &

Responsibility Senior

Director EMEA,

VF International

26

THANK YOUwww.globescan.com