What’s new in Microsoft unified communications.

Russell JF KirkGrey Convergence

Agenda.

Microsoft Lync 2010. The new name for Office Communications Server.

OCS. LCS.

What are we selling?

What is unified communications?

Barriers to a more connected experience.

Distributed teams, partners, and customers.

High cost of communications.Lack of integration.

Microsoft Lync.

Converged communication experience.

Available across PC, web, mobile.

Powered by a single extensible platform.

Find & communicate with the right people.

Contact card. Click to communicate from Microsoft Backstage view

(Word, Excel, PowerPoint).

Presence in SharePoint.

Consistent experience across Microsoft Office.

Next generation communications.

Skill Search

Keyword search.

Searches on all data in Microsoft SharePoint profile, including expertise, interests, and tags.

Next generation communications.

Efficient Voice Mail

Automatic indexed transcription.

Multiple language support.

Callback or send message.

Connect people in new ways, anytime and anywhere.

PC WebMobile

Converged voice functionality.

Telephony andVoice Mail

InstantMessaging

Microsoft Lync Server

Integrated conferencing experience Enhanced 9-1-1 for NA Survivable branch appliances Call admission control

More options for devices (including lower cost)

Call park and malicious call trace Additional data center survivability

options

Microsoft Office Communications Server 2007

“Anywhere access” IM and rich presence Desktop integration Voice features for mobile workers Unified messaging with Microsoft Exchange 2007 Audio and video conferencing Web conferencing (Microsoft Office Live Meeting

client)

Unified Conferencing: Audio, Video, Web

Microsoft Office Communications Server 2007 R2

Desktop sharing Dial-in audio conferencing Higher resolution video Single number reach Attendant console Response groups SIP trunking

PBX phone automatically called upon meeting join.

Interoperability.

Enterprise voice.

Rollover. Hold and retrieve. Call forwarding. Simultaneous ringing. Blind, safe and

consultative transfers. Call diversion. Call park and retrieve. Malicious call trace.

Group pickup using team calling.

Call queuing using via response groups.

Music on hold. Agent anonymity. Do not disturb. Conferencing. Analogue devices. Private line.

Site resilience.

Survivable branch appliance.

Survivable branch server.

Call admission control.

$

High

Mid

Polycom CX700

IW desk(Low)

IW desk(High)

Common Area Conference Room

Polycom CX500 Aastra 6721 iP

Polycom CX600 Aastra 6725 iP

Polycom CX3000

Microsoft®

Office Communicator

O P TI M I Z E D FO R

IP phone portfolio.

Location

IW desk phone modes.

Enhanced mode.Using username/password via Communicator.

Individual VM listing.

Integration call logs.

Calendar

Join conf.

Better Together with

Lync client.

Basic mode.Using PIN authentication directly on phone.

Contacts PhotosMessage Waiting

Indicator

Local call logs

Voice RFP features

Remote usage*

Conf. leader

experience

Polycom CX600

Aastra 6725 iP

* after intranet provisioning

Desk phone.Polycom CX600

Aastra 6725 iP

On-prem/cloud co-existence capabilities.

Lync server.IM/Presence & UM

Federation or split domain

IM/PresenceIM/Presence& UM

IM/Presence

Online.On-premise.

Exchange/SharePoint

Communications Online.

Exchange/SharePoint Online

Summary.

Lync can be your next PBX.

Easy interoperability during transition.

Deploy for IM, presence, conferencing.

Your questions?In today’s business world it is a competitive advantage

to be able to communicate quickly and efficiently.

Continue the conversation at stand 314.

russ.kirk@GreyConvergence.com 07976 161898