What the Public is Searching For and Why They Aren’t Finding You - Greystone.net HCIC Conference...

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How to optimize your healthcare website to capture more search traffic. Presented by David Christopher and Todd Stogner at the Healthcare Internet Conference 2012 in Las Vegas.

Transcript of What the Public is Searching For and Why They Aren’t Finding You - Greystone.net HCIC Conference...

What the Public is Searching For and Why They Aren’t Finding You … An SEO Case Study with Proven Results

Todd Stogner @toddstognerDavid Christopher @davidmchris

• Todd Stogner, New Media ManagerINTEGRIS Health, Oklahoma City, OKManages six-member Web team

WHO ARE THESE GUYS?

•Web•Intranet•Social Media

•Graphic Design•Videography•Photography

OPUBCO Communications• Publisher of The Oklahoman

David Christopher – SEO Manager• Journalist turned SEO• Boutique Internet Marketing Agency

WHO ARE THESE GUYS?

INTEGRIS Health is Oklahoma’s largest health system with hospitals, rehabilitation centers, physician clinics, mental health facilities, independent living centers and home health agencies located throughout much of the state.

INTEGRIS BOILERPLATE

Very Competitive Market

INTEGRISHome Page

Locations Landing Page

Physician Directory

Transplant Institute

HeartHospital

Cancer Treatment

Center

Rehabilitation Hospital

Women’s Health

Services

SEO TARGETS

SEO RESULTS

+24%search traffic

WHERE WE WERE

When I Google ‘primary care

physician’ we don’t show up.

“ “

WHERE WE WERE*Broad Match over Last 12 months

primary care physician oklahoma city 0 Monthly Searches

doctor oklahoma city 22,200 Monthly Searches

MORAL TO THE STORY

Fish where the fish are.

IN-TEGR

IS

OU Medic

ine

Share of Search Traffic

FIRST IMPRESSIONS

hospitals in Oklahoma City= 28% of searches containing Hospital

18.2%10.5%7.2%

Clicks:

88160

63

Visits:

Hospital

Clinic

Doctor

HealthMost Searched Core Keywords

Heart

OBGYNChild's Hosp.

Mental

Rehab

Hospice

Cancer

Most Searched Categories

Top Local Keywords in Heart Vertical

Branded Keyword

Non-Heart Keywords

Non-“Heart” Keywords

Search Visits: Including Heart, Excluding INTEGRIS

Search Visits: Including Heart, Excluding INTEGRIS

Search Visits: Including Heart, Excluding INTEGRIS

Search Visits: Including Heart, Excluding INTEGRIS

• Relevance: What’s on your site?– Search Engines mimic human reading patterns

• Authority: Who references you?– The number and quality of links to your site from

other sites

HOW DOES SEO WORK?

• Page Title• Copy• Headings• Image Alt Text• URL• Meta Description

RELEVANCE ATTRIBUTES

• Can You manage these attributes in your CMS?

• Will your CMS vendor make modifications?

FLEXIBLE CMS IS KEY

• Page Title• Copy• Headings• Image Alt Text• URL• Meta Description

RELEVANCE ATTRIBUTES: META DATA

Page Title

Meta DescriptionURL

MATA DATA: BEFORE

Meta Data: Suggestion

• Meta data seen 10 million times• Clicked 1 million times• 50%+ of total visits come from search engines

It IS Important

IN ONE YEAR FOR INTEGRIS

• Too long• Repetitious• Brand has all the best real estate• No keywords

META DATA: BEFORE

• Correct Length• Brand has appropriate real estate• Keywords prominent in all areas (bold)

META DATA: AFTER

• Page Title• Copy• Headings• Image Alt Text• URL• Meta Description

RELEVANCE ATTRIBUTES: ONE PAGE

COMPROMISE

• CMS Limitations• Design Decisions• Political Reasons

Authority is passed to you when:Relevant & Authoritative sites link to you

AUTHORITY: LINK BUILDING

• Existing Content without Links• Suppliers / Vendors• Sponsored Events• Press Releases• Link Exchanges• Content Marketing

SOURCES OF LINKS

IN-TEGR

IS

OU Medic

ine

Share of Search Traffic

Before

IN-TEGRIS

OU Medicine

Share of Search Traffic

9 Months Later

SEO: +16,000 search visits per month• Cost per Click = $0.77 per visit

SEM:Google Adwords Pay per Click:• Cost per Click = $2.05 per visit

Saving = $1.28 per visit

TRAFFIC COST

Keyword Research:– Google Adwords Keyword Tool (Free)

• adwords.google.com/select/KeywordToolExternal

Competitive Analysis:– SEMRush ($69.95 / mo)

• semrush.com

Full SEO Software:– SEOMoz ($99 / mo)

• seomoz.org

• Meet your SEO specialist• Ask for references and work samples• Ask for a list of campaign keyword targets• Demand consistent reporting (rank & traffic)

• Set-up knowledge transfer

FINDING THE RIGHT AGENCY

Full Reports: www.bit.ly/TLbXXJPassword: *****

Full Reports: www.bit.ly/TLbXXJPassword: *****

Full Reports: www.bit.ly/TLbXXJPassword: *****

TRACKING YOUR SUCCESS

•Plan•Research•Baseline Measurement

CONTACT US

• David Christopher 405-475-4157 dchristopher@opubco.com @davidmchris

• Todd Stogner 405-951-4825 todd.stogner@integrisok.com @toddstogner