What is license A unique license number is given at the time of new installation.(For example: Lic no. olk162531)

A software license both imposes restrictions and grants certain rights to the end user. Using the software outside of the terms of the license is considered an infringement and gives the owner the right

to sue.

License No

License Server License server determines and controls the number of copies of a software program permitted to be used

based on the license entitlements that an organization owns.

After fresh Installation or Re-Installations or closing, Products has to be licensed using licclient.exe which will connect our online Server at Delhi which works 24x7. At the time of Order Processing, Order System generates Transactions ID which is required to send Product License Request to Servers and Server Authenticate Transactions ID and Licensed Products and if this fails then return with Error Message.

License Server

Client MachineInternet Connection

License Manager

License Value

After fresh Installation or Re-Installations, Products has to be licensed using licclient.exe which will connect our online Server at Delhi which works 24x7. At the time of Order Processing , Order System generate Transactions ID which is required to send Product License Request to Servers and Server Authenticate Transactions ID and Licensed Products and if this fails then return with Error Message.

License grants an end-user permission to use one or more copies of software in ways where such a use would otherwise constitute copyright infringement of the software owner's exclusive rights under copyright law.

Basic Requirements

Port 8089 must be open. Internet connection is must. License must be registered at SCL Office.

Life Cycle of Product’s License

Step1: Fill Order Form for New-installation Step2: Authenticate order Form from Account Department Step3: Asked License department for Transaction ID Step4: Install required product and active product with Transaction ID. License no is generated

here.

New-Installation

Validity of license is for limited time period

(maximum for 12 months)

Ask license department to increase validity

In case of System format, database corrupt, server change, version of oracle is change , end of financial year

Re-Installation or Closing

Consult account department and ask License Department

for DP-ID

Update License

0

License no generates during product activation

Step5. Update Product License from license department Validity conditions for Product License (Maximum validity of license for a product is 12 Months)

Life time: In this case, client pays for life time but do not get any support from Shilpi Office. If he desires any support, he has to pay for that.

Every year, Client has to update license from Shilpi Office. For a financial year: License is updated for a financial year. Grace: After due date of amount, license validity can be increased for 10 to 15 days only. If anyone ask to increasing the validity of the license (whose validity is expired ) then please check

a/c approval date. If it is approved then proceed the work otherwise ask the concerned person for approval date.

Step6. Update product license with license utility Step7. Product is ready to work.

But in the following cases case1. In case of Re-Installation: Reinstallation is required when, System format, Database

corrupt, Server change and Version of Oracle is changed Case2. In case of Closing

Consult account department for any pending. If approved by account department then ask license department for DP-ID. Do Re-Installation or Closing as per client’s requirement.

 Step8. Update Product License before validity expired. 

Location of License in Software

License No

Note: In case of Fxfuture, license number can be viewed from Preferences>> About, as shown below:

License No

Following window will open:

Roll of Built no in Software

Build numbers are generally assigned in increasing order and correspond to new developments in the software.

Location of Build no in Software

Build no

Connectivity with License Server

Click on test i-net connection to check connectivity of liceclient.exe with license server.

Click here to Check internet

connection

If net connection is ok then following message will display

Note: An internet connection is required for connectivity.

License Utilities

There are two license utilities

1. licclient.exe: This utility is used to update license of ORACLE based products (cApex10, Fxfuture, commex10, spot10, NBFC, Spot10 etc.)

2. sqlclient.exe : This utility is used to update license of SQL products (capexsql, comsql and fxsql)

Click here to Check internet

connection

1. Tuned Database

2. Product Activation

3. Update License Status

4. Sent License

Info.

6. Downloads

Overview of licclient.exe is given below:

Licclient.exe

5. Sent FA closing

Request

1. Tuned database

Step 1: Go to package folder Step 2: Find License file(Named: licclient.exe) and run it Step 3: Select tuned database. Following window will open

Select oracle Version

Select database password (keep password same as of oracle)

Click here to tuned database

Enter database name

Enter or select file name & Path

Step 4: Select the Oracle’s Version, either 8i or 9i/10g. Enter database name and Select the DAT file of latest backup to be restored. Then click on button ‘Tune and Import Database’. It will first tune the database and then import the backup from the backup file selected automatically.

Step 5: After importing the full backup file, it’ll open the log file which shows the status of the backup importing.

Step 6: Please check the log file of the backup import properly and if you get any message like ‘Import terminated successfully with warning’ or ‘Import terminated successfully’, please call to Shilpi support and show the log file to them.

Step 7: If the backup will get imported ‘without warning’ then please call to Shilpi office and ask for ‘Database ID’ for licensing

1.Product Activation

Select Product activation from licclient.exe menu.

1. Select Database Restoration / Fin. Closing or New Installation

3. Database name to be restored    

 4. Installation ID taken from Shilpi Office  (in case of new installation)  

2. Product ID of the Software

 5. Database ID taken from Shilpi Office (in case of database restore/fin. closing)   

6. Click on get activation. Following message must display

3. Update license status (Renewal of license)

Follow the following steps to update license: Step 1: Go to package folder or right click on exe icon>>properties>>find target Step 2: Find License file(Named: licclient.exe) Step 3: Following window will open.

Click on test-I net connection and wait for the message Step 4: Following window will open. Click on Ok.

Click here to Check internet

connection

Step 5: Select update license status

Click here

Step6: Following window will open. Enter database name (ex. NSE1011)

Step7: Select Auto mode and click on get activation. Wait for a message as shown below:

Step8: Click on Ok. Now, Package is ready to work.

4. Send license info

Send request if licensed database is not registered

Enter Database name

Enter company Id and Account Id (Both are Same)

Always select Auto Mode

Click here to send request

It will show the status

of sent request

5. Send FA Closing Request

Enter database name

Enter Mobile no/ Ph. no

Enter Contact person name

Click on send request

This option is used at the time of closing of a database. Ask the client to fill all details and send request for closing

After sending request , a DCR will be created automatically(if all details are valid ). Now, FA Closing is allowed for that database .

6. Downloads

This option is used to download QRP, Blank database, SQL Talk, Print Files at the time of new installation.

This utility is used to update license of SQL based products (capexsql, comsql and Fxsql). Overview of sqlclient.exe is given below:

Go to package folder or right click on package icon (as shown below)>>click on properties>> click on find target. From here you will reach in package folder.

Find SQL client file(sqlclient.exe). Run sqlclient.exe

sqlclient.exe

Following window will open

1.Product Activation

2.Update License Status

3.Send License

Info

4.Send FA Closing Request

5. Downloads Click here

to check Internet

connection

1. Product Activation

Select Product activation from sqlclient.exe menu.

1. Select Database Restoration / Fin. Closing or New Installation

3. Database name to be restored    

 4. Installation ID taken from Shilpi Office  (in case of new installation)  

2. Product ID of the Software

 5. Database ID taken from Shilpi Office (in case of database restore/fin. closing)   

6. Click on get activation. Following message must display

6. Enter Exiting Activation Code

2. Update License Status

Step 1: Go to package folder

Or Right click on package icon (as shown below) Click on properties>> Click on find target.

From here you will reach in the package folder.

Step 2: Find License file (Named: sqlclient.exe) and open that fileStep 3: Click on test-I net connection

Step 4: Following window will open. Click on OK button.

Click Here

Step 5: Select update license status

Click here

Step 6: Following window will open. Enter all details :

Step7: Wait for the following message Click on OK. Now, Package is ready for working.

1. Select Product ID either capexsql or comsql or fxsql (of which license wants to update)

2. Enter database name

3. Always select Auto Mode

4. Click on Get Activation

3. Send License Info

Send request if licensed database is not registered

Enter Database name

Enter company Id and Account Id (Both are Same)

Always select Auto Mode

Click here to send

request

It will show the status of sent request

3. Send FA Closing Request

Enter database name

Enter Mobile no/ Ph. no

Enter Contact person name

Click on send request

This option is used at the time of closing of a database. Ask the client to fill all details and send request for closing

After sending request , a DCR will be created automatically(if all details are valid and payment is clear ). Now, FA Closing is allowed for that database .

Select Product Type

Downloads

This option is used to download QRP and Blank database at the time of new installation.

Activation of exchange or any other options in exiting database

For it update license from license department and run licclient.exe to active exchange/exchanges or any other option.

New License System

Update license by downloading latest exe of the software from www.shilpisoft.com But in the following cases do not update software (for example cApex10)

Case 1: if window is 2000 then do not update software by downloading new exe .If you will do this then license details may corrupt.

Case 2 : If message :” Annual maintenance is closed or pending for AMC “ or

“Your license Expired or Need Renewal, Please Renew/Purchase your license” is coming then do not update software by downloading new exe .

In the above cases update license by licclient.exe or sqlclient.exe

Troubleshooting (common Problems Faced)

Problem1: Annual maintenance is closed or pending for AMC

Sol: For Oracle based products:

Run licclient.exe to sort out this problem. For it follow the following steps Step 1: Go to package folder or right click on package icon (as shown below)>>click on properties>> click on

find target. From here you will reach in package folder.

Step 2: Find License file (Named: licclient.exe)

Step 3: Click on test-I net connection

Click here

Step 4: Following window will open. Click on Ok

Click here Step 5: Select update license status

Step6: Enter database name (For example: NSE1011)

Step7: Select Auto mode and click on get activation. Wait for a message as shown below:

Step8: Click on Ok. Now, Package is ready to work.

2. For SQL based products:

Run Sqlclient.exe to sort out this problem. For it follow the following steps Step 1: Go to package folder or right click on package icon (as shown below)>>click on properties>> click

on find target. From here you will reach in package folder.

Step 2: Find License file (Named: sqlclient.exe) and open that file Step 3: Click on test-I net connection

Step 4: Following window will open. Click on OK button.

Click Here

Step 5: Select update license status

Click here

Step6: Select product ID (for example: capexsql), enter database name

Select Product ID either capexsql or comsql or fxsql (of which license wants to update)

Enter database name

Always select Auto Mode

Click on Get Activation

Step7: Wait for a message as shown below:

Step8: Click on OK. Now, Package is ready for working.

Problem2 : Your license Expired or Need Renewal, Please Renew/Purchase your license

Sol: Run licclient.exe or sqlclient.exe to sort out this problem (for Steps Refer Problem: 1)

Problem 3: Database license invalid or not register for this PC

Sol: Run licclient.exe or sqlclient.exe to sort out this problem (for Steps Refer to Problem: 1)

Problem 4: Maintenance renewal required, Please call vender for Renewal! Days left: 4

Sol: Run licclient.exe or sqlclient.exe to sort out this problem (for Steps Refer to problem: 1)

Problem 5: Data validation expired

Sol: Run licclient.exe sqlclient.exe to sort out this problem (for Steps Refer to Problem: 1)

Problem 6: License Services/Renewal Request # Successfully failed ,Please Check your internet connection and try

Sol: 1.This error comes on server machine (at 2000 window because 2000 window does not support license system) after clicking on Get Activation. Ask client to update license at node machine otherwise check net connection.

2. Install package on node machine and update license. (For Steps Refer to Problem: 1)

Problem 7: Client can not save Voucher Entry

Sol: This error occurs during voucher entry. Run licclient.exe or sqlclient.exe to sort out this problem. (For Steps Refer to Problem: 1)

Problem 8: Miscellaneous error

Sol: This error occurs during test i-net connection. Check internet connection otherwise ask client to open port 8089.

Problem 9: Please check your internet connection or open port 8089

Sol: This error occurs during test i-net connection. Check internet connection otherwise ask client to open port 8089.

Problem 10: Connection to server unsuccessful, open port 8089

Sol: This error occurs during test i-net connection. Shilpi license server is not working.

Note: Before running licclient.exe or sqlclient.exe consult License Department to increase license validity. An Internet Connection is must to sort out all license problems. Update license from node machine in case of oracle products. Always run new license utility.