C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.

Claimant

Web

Account

Manager

Welcome to CWAM Unemployed Worker Portal

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Welcome to CWAM

The Claimant Web Account Manager (CWAM) allows unemployed workers to create a secure Web account for exchanging information with the Unemployment Insurance Agency (UIA).

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How Do I Access the Portal?

From the UIA

Public Page,

choose online

services for

Unemployed

Workers.

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Portal Login Page

A new user will need to set up an account.

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● Some basic information will be required. ● Your password will be sent to your home address on file with UIA.

1-866-500-0017

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Password

You will receive a temporary password when you set up your account, so that you may use one of the online services, MARVIN Online, while you wait for the password to be mailed to you.

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Once you complete the new account set-up, the next

time you sign in you will use your new user id and

password. This will allow you to use all of the services

currently available on line.

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There are currently 14 services available for unemployed workers, although more are planned.

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The Bi-Weekly Record of Work Search allows unemployed workers to submit their proof of work search as required by the Extended Benefits program.

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MARVIN Online allows unemployed workers to certify (claim) their unemployment benefits, just like calling MARVIN on the telephone.

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Select/Modify Benefit Payment Method allows unemployed workers to select or change how they will receive their benefits: either thru Debit Card or Direct Deposit.

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View Benefit Payment History allows unemployed workers to view information about their unemployment benefits, including the recent benefit payments.

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For More Information

• Website: www.michigan.gov/uia

• Customer Service: 1-866-500-0017

• Come to a Problem Resolution Office

Detroit Lansing

Gaylord Marquette

Grand Rapids Saginaw

Muskegon Mt. Clemens