Post on 11-Aug-2020
April 2020
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Welcometo
Dassault Aircraft Services
W I L M I N G T O N
Welcometo
Dassault Aircraft Services
W I L M I N G T O N
Repair Station Certifications:• FAA • EASA • Bermuda • China• Brazil • Venezuela • MexicoPlease contact DAS to confirm the most current status on certifications
New Castle Airport191 North DuPont HighwayNew Castle, DE 19720E-mail: DASCustomerService@falconjet.com
24H Tel.: (1) 302-322-7000Toll Free: (1) 800-441-9390Fax: (1) 302-322-7221
das.falconjet.com
Dassault Aircraft Services (DAS) is part of the Service Center Network established for Falcon Operators around the world. DAS company-owned Service Centers are located in Reno, Nevada; Sorocaba, Brazil; Little Rock,
Arkansas (also the site of our Completions Center); and Wilmington, Delaware.
A-PRO, in Deerfield Beach, Florida, and Midway Aircraft Instrument Corp, in Monroe, North Carolina, are Falcon’s authorized component repair agents.
Dassault Falcon also strategically positions company-owned Satellite Service Stations around the world. These locations offer mobilized GoTeam support when customers are AOG, and can also provide line services on-site. Technicians, tooling, and a cache of spares are at the ready whenever and wherever customer needs arise.
DAS – Wilmington houses a state-of-the-art painting facility, a full-service TFE731 and CFE738 engine shop, structural and composite repair centers, and much more. The Service Center provides 24/7 AOG Service capabilities, while its FBO provides a full suite of first-class amenities and services, like deicing, handling, fuel, and flight planning information.
DAS – Wilmington Service Center Contacts
Helpful Information & Attractions
On-site Contacts:Mitch Dishman, General Manager (302) 322-7415Josh Bird, Sr. Manager of Operations (302) 322-7386Mike Klein, Customer Project Manager (HGR 1) (302) 322-7337Chris Willoughby, Customer Project Manager (HGR 2A) (302) 322-7284 Don Schaffer, Customer Project Manager (HGR 2B) (302) 322-7379Natalie Buono, Customer Project Manager (HGR 3A) (302) 322-7403Jim Jones, Customer Project Manager (HGR 3B) (302) 322-7339 Jason Doerflein, Customer Project Manager (HGR 6) (302) 322-7292Gary Bailey, Master Scheduler (302) 322-7391Lisa Baiocco, Customer Service Representative (302) 322-7363Sue Thiess, Customer Service Representative (302) 322-7364
Management:Remy St-Martin, Sr. Vice President/Chief Operating Officer (302) 322-7205 Kirk Schiebelhut, Vice President Sales & Marketing (302) 322-7500
Your National Network of DAS Sales Professionals:John Jelovic, Director of Sales - Western Hemisphere (302) 985-3885Matt Roden, Northeastern U.S. (302) 388-9270David Harsay, Southwestern U.S. (302) 528-1054Tom Carling, Southeastern U.S. (302) 383-0076Jim Kuhn, CA, HI, IL, IN, MI, OH, WI, Eastern Canada (302) 463-1201Fabiola Ribiero, South Florida, Central & South America (302) 322-7404Gary Schiff, General Manager, Falcon Prepurchase Services (302) 322-7396Joe Ghanem, Director of Business Development (302) 322-7327
Area Restaurants:Banks Seafood 101 Market St, Wilmington (302) 777-1500Big Fish Grill 720 Justison St, Wilmington (302) 652-3474Border Cafe 483 Stanton Christiana Rd, Newark (302) 633-6400 Chesapeake Inn 605 2nd St, Chesapeake City, MD (410) 885-2040 Eclipse Bistro 1020 N. Union St., Wilmington (302) 658-1588Firebirds 1225 Churchmans Rd, Newark (302) 366-7577Harry’s Savoy 2020 Naamans Rd, Wilmington (302) 475-3000Iron Hill Brewery 710 S. Madison St, Wilmington (303) 888-2739Iron Hill Brewery 147 E. Main St, Newark (302) 266-9000Jessops Tavern 114 Delaware St, New Castle (302) 322-6111LongHorn Steakhouse1299 Quintilio Dr, Bear (302) 834-5729Nora Lees 124 Delaware St, New Castle (302) 322-7675Potstickers 1247 Churchmans Rd, Newark (302) 731-0188
Points of Interest:Philadelphia, PA: (Just 45 minute drive from New Castle) • Liberty Bell • BetsyRoss House • Philadelphia Zoo • Philadelphia Art Museum • Franklin Mint
New Castle, DE: • Historic New Castle • Winterthur Museum • Hagley Museum • Brandywine Zoo • Rommel Harley-Davidson • Longwood Gardens • Chaddsford Winery • Dover NASCAR Racing • Chaddsford Historical Society
Baltimore, MD: (Just 1 ¼ hour drive from New Castle) • National Aquarium • Baltimore Inner Harbor • Camden Yard
Washington, DC: (Just 2 hour drive from New Castle) • White House • Smithsonian Museums • Air and Space Museums • Washington Monument • Lincoln Memorial
New York City, NY: (Just 2-2 ½ hour drive from New Castle) • Statue of Liberty • Ground Zero • Empire State Building • Broadway
Lancaster, PA: (Just 1 hour drive from New Castle) • Tours of the Pennsylvania Dutch country • Amish and Mennonite Farm homes • Strausburg Railroad • Railroad Museum • Outlet shopping
Casinos: • Delaware Park: Racing and Slots • Atlantic City, NJ: Shows and gambling – 1 ½ hour drive from New Castle
Local Beaches: • Delaware Beaches: Rehoboth, Dewey, Bethany • New Jersey Beaches: Wildwood, Ocean City, Brigantine, Cape May • Maryland Beaches: Ocean City
Shopping: • Tax-Free in DE: Christiana Mall, Concord Mall, and Rehoboth Outlets • Pennsylvania: King of Prussia Mall, Factory Outlets in Lancaster and Reading
Area Hotels:(Airport)Quality Inn (302) 328-6666Sheraton Wilmington S. (302) 328-6200
(Newark, DE)Embassy Suites (302) 368-8000Staybridge Suites (302) 366-8097Marriott Residence Inn (302) 453-9200Mariott Courtyard (302) 737-0900
(Downtown Wilmington)Hotel DuPont (302) 594-3100Sheraton Suites (302) 654-8300Doubletree Suites (302) 478-6000
Any time a Falcon Operator is AOG, a GoTeam can be dispatched through the Dassault Aircraft Services Network. Call our Technical Center 24 / 7 / 365 for the speediest response and solution: (1) 201-541-4747 or (33) 1 4711 3737.
All Dassault-Owned Service Centers offer 24/7 AOG GoTeam support.®
Area Hotels (Contd.)
(Christiana Mall area)Hilton (302) 454-1500Marriott Courtyard (302) 456-3800Country Inn (302) 266-6400 & Suites
Car Rentals:Hertz (302) 322-7363(Located at DAS – Wilmington) Avis (302) 322-2092National (302) 328-5636Enterprise (302) 323-0850Spallco (302) 328-1128
= DAS Service Center
= DAS Satellite Service Station
= DAS Mobile Repair Unit (MRU)