BUS 207Business Communication

Week Two

What is business communication?Discuss the following questions:

What is business communication

Why is business communication important?

What is business communication?Answer: An Umbrella Term

BUS 207Interpersonal

CommunicationManagers and Subordinates BUS 407

Organizational Communication

Finance - Marketing

CorporateCommunicationCollege of CommunicationAnd Media

TechnicalCommunicationCollege of IT

Why is it important?Some facts:

1. Fortune 1000 Companies- 178 messages daily

2. Average Business executive: 75%-80% time communicating 45 minutes of each hour

3. Most important skill for college graduates 250 employers: oral communication, interpersonal

skills 1000 managers: speak and listen effectively More important than your major

Process of Communication

Textbook: page 10

Vocabulary in the Process of Communication

Sender Receiver

Encode Decode

Message Channel

Feedback Noise

Textbook: page 10