Week 02 - Interpersonal Communication

Post on 19-Oct-2014

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Transcript of Week 02 - Interpersonal Communication

Making Relationships Work

Interpersonal Communication

Activity

3+13 praises1 room for improvement

What relationship?

Interpersonal RelationshipA connection 2 people have to each other because of kinship (bro & sis, mom & child), attraction (romantic partners, friends), or a power distribution (boss & worker).

Theory of Love

Types of Love:

– Liking– Infatuated Love– Empty Love– Romantic Love– Companionate Love– Fatuous Love– Consummate Love

Three key elements:

- Intimacy- Commitment- Passion

Theory of Love

Intimacy

Commit-mentPassion

Liking

Infatuation Empty Love

Romantic Love

Fatuous Love

Companionate Love

ConsummateLove

The Leader-Follower Relationship

Why sometimes it doesn’t seem to work?

What is the problem?

“If you don’t polish your belt, I will punish you!”

“You’re wrong.”

“Stop talking!”

What’s the problem?

Control VS. Problem Orientation

If you don’t polish your belt, I will punish you!

It is important that you look smart in your uniform. Punishment will be given for sloppiness.

You’re wrong! I have looked at the issue and find that you actions may not be appropriate. Let’s look into something else.

Stop talking! Let’s not make noise that will disturb others.

Conflict

How to best solve problems?1. Avoiding2. Competing3. Accommodating4. Compromising5. Collaborating

Conflict

How to best solve problems?1. Avoiding2. Competing3. Accommodating4. Compromising5. Collaborating

Conflict

How to best solve problems?1. Avoiding2. Competing3. Accommodating4. Compromising5. Collaborating Win-win solutions

Summary

No matter what form of relationship you are involved with, it is important to understand there are differences between people and to solve problem by focusing on achieving win-win situation.