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Yes, (your name here), there is a Santa Claus...

... Unified, Automated Storage Provisioning for EMC & NetApp

#StorageSanta

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Agenda

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Storage Automation Drivers & Benefits

Storage Responsibilities and Users

3 Keys to Automated, Unified Storage Provisioning

Rounding out the Process – Intelligence & ITSM

Best Practices for a Automated, Unified Process

Q&A

iWave Storage Automator Demo – Unified Provisioning of EMC, NetApp and Compellent Storage

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Growth in storage requests

Proliferation of heterogeneous storage environments

Change in end user expectation on request and delivery times

Deployment of private cloud and “IT-as-a-Service” initiatives

Introduction of public storage clouds

Why Change Storage Admin Status Quo?

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Benefits of Automated Storage Provisioning

Automate your mundane and routine storage administrator tasks, focus on the strategic (fun) stuff

Maintain control of the process through best practices and corporate policies; access by role-based service catalog

Empower your end users by providing storage services within your existing heterogeneous environment

Deliver high quality storage services within defined SLAs and at a cost at or below public storage clouds

YOU

CIO

STORAGE TEAM

Business

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Storage Responsibility Segregation

Storage Vendor

Storage Array

Storage/Host

File /Block

Virtual/Physical

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Organizational Users:Who Needs Storage

Storage Administrators

Infrastructure Owners (DBAs, Server Admins)

Cloud Team

Development/QAT Group

Business Application Owners

Storage End Users

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3 Keys To Unifying the Storage Process

Array Array Array Array Array

Policy Policy Policy

Service Service Service Service Service

Policy

Control

Abstraction

Access

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Storage User

Service Catalog

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Key#1: Role-based Service Access

Services Access Management

LDAP/MS AD

Local

Services Scope

End-to-End

Segmented (tic-tac-toe)

Service Approvals (IT & Finance)

Service Auditing

Example VMware Services

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Key #2: Services Define Control, Not Policies

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Service Comparison – Admin vs. User

Storage Admin Storage User

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Simplification- Configuration vs Workflow

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Key #3: Array Abstraction – Execution Plans

Use Case: VMware Administrator would like to create a Datastore for ESX Host

Note: Service used NetApp Block Profile

Note: Service used VNX Block Profile

Note: Service used Compellent Block Profile

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Execution Plans Mask Array Complexity

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Execution Plans Mask Array Complexity

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Admin Time Spent on Provisioning

Analyze Storage Request

Find Best Available Storage

Approve & Schedule

Provision Storage

Complete Request

Typical storage provisioning processes takes 3 – 25 business days in large organizations

15%20% 5%

10%50%

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Rules-Based Policies

Application & Host Storage Profiles

– Performance– Protection

Application Affinity

Service Levels

Cost

Infrastructure

• Tier

• Capacity

• Tenants

• Protection

• Accessibility

Storage Request Fulfilled

Request

Storage Automation Intelligence Rule-Based Policy Selection

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And... Don’t Forget About ITIL Processes

CMDB

IT & BusinessApprovals

Management & Monitoring

Change Management

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Unified, Automated Provisioning - Putting it all together

ControlsGoals

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Unified Storage Best Practices

Build your policies and services now – don’t wait on the cloud

SMEs are for service definition, not service operation

Scripts are tribal knowledge, product is configuration management

Keep number of services small, use profiles to customize

Storage placement intelligence is another level of abstraction

Don’t forget about change and approval processes

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Storage Automation Options/ Limitations

Storage Cloud

Limitations• Single vendor/product• Array only• No ITSM process integration • MC APIs, scripting & plug-ins• Cloud process understanding

Virtualization

Limitations• Workflow-driven (time & $)• Lack of storage expertise• Lack of support for policy-

based storage automation• Single vendor/product• Lack of formal storage

execution process• No end user support

Limitations• Ongoing dev/support costs• Delivery time/tribal

knowledge • HW/SW/process expertise

Custom Solutions

Limitations• API – offloads to storage

vendor• Lack of physical host support• Lack of formal storage

execution process• No end user support

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Q & A

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#StorageSanta

iWave Storage Automator

Demonstration

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Webinars:

• Link to recording will be emailed by end of week

• www.iwavesoftware.com/resources/webinars-register/

Other Webinars available:

• 5 Keys to Delivering Storage-as-a-Service without Losing Control

• Feeding Your Storage-Thirsty Cloud: 4 Critical Processes to Automate

Coming in Jan: Best Practices for Automating NetApp Storage

Other Resources:

• EMA Impact Brief – iWave Storage Automator: An Essential Puzzle Piece for the Software

Defined Datacenter

• Datasheets, tech specs, videos

• iWave Storage Automator 30-Day Trial#StorageSanta

Resources

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Copyright ©2012 iWave Software. All rights reserved.

iWave Software and its symbol are registered trademarks or trademarks of iWave Software. Other company and product names mentioned herein are property of their respective owners. The contents of this publication are subject to change without notification and are the property of and cannot be reproduced without the written permission of iWave Software. The contents of this publication are not a commitment by iWave Software to provide the features and benefits described.