Post on 14-Jan-2016
we make Security & Compliance easier stuff
Trusted IT & Security Solutions & Services
www.acruxnet.net info@acruxnet.net
Managed File TransferSecuring Data at REST & TRANSIT
August 2014
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ACRUX Co. WLL (acruxnet) is a Bahraini company founded in 2012 Provides Trusted IT & Security Solutions & Services in the GCC region
Mission To proficiently assist our clients build and maintain information security as a
system that consists of people, data, process and technology that comply with the IT security industry standards cost effectively.
Our Promise: We commit to provide our clients with smart, trusted, affordable and
reliable solutions and services to build and maintain information security system and achieve compliance with the well known security standards
Our Partners:
Overview of acruxnet
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Our Solutions:
1. DeepNet - DualShield - Dual or Multi Factor Authentication2. Trustwave – mainly DbProtect Database Security – other Solution solutions and services3. GoAnyWhere - (MFT) Automated & Secured File Transfer to Secure DATA at REST & TRANSIT 4. NNT - Integrated SIEM, FIM & CCM ( alternative with more features to the expensive tripwire/IBM)5. Airtight - Wireless Security & PCI-DSS Compliance Solution6. BankCube Data Masking & Sanitization Solution
Our Services:
1. Consultancy - PCI-DSS/IT/Security/Card Industry (acquiring & issuing )2. Project Management – focus on IT & Banks Projects (emv, EFT, ATMs, PCI-DSS, Bank applications)3. IT or Security Cost Review & Optimization 4. Security Assessment ( Gap Assessment, Vulnerability Scanning & Penetration Testing & QSA)5. Risk Assessment (i.e. annual for the PCI-DSS Certification)6. Solution Evaluation & Selection7. Documentation - Policies/Procedures/PCI-DSS Documentation 8. Resource Lease9. Security Code Review (SAST & DAST)
What we do
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Founded in 1994 - based in Nebraska USA Private company with no debt or outside funding Dedicated to Research and Development Focused on Data Automation and Security Responsive technical support; Toll-free, Chat, Email, Web Regional Partner in the Middle East (ACRUXNET) IBM Advanced Business Partner, Microsoft Silver Partner Other Partnerships: Oracle, Sun, Novell, RedHat, Apple, VMware and PCI Security
Standards Council
Overview of Linoma Software
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Why GoAnywhere MFT Solution ?
GoAnywhere Managed File Transfer (MFT) solution provide bunch of services around data transfer services that make data exchange internally and externally with your business partners secured at transit & at rest, automated, controlled, monitored, audited in reliably smarter and easier way. Conventional file transfer tools will probably fails you in some of the below :
Security: Addresses the CIA ( Confidentiality, Integrity & Availability) concernsAutomation of data transfer, storage, retention, disposal, job scheduling, triggers & status alertingMonitor operation, system and user activities.Simplicity of use ( no programming or scripting expertise require – intuitive GUI) Logging , Auditing, Alerting and Reporting Administration – Intuitive GUI & Advanced Role Based access Control Less helpdesk overhead - Self-Service “Forgot Password” features – disable inactive usersCentralized Control – Integrates with your business, IT & Security processLogging, Auditing & Controlling who/where/how/what/when something has been done.Data Translation: from almost any source of data (files/db) to any destination Availability – Clustering – alerting – ad-hoc secure file sharing via emailKeep latest & most secured technology (i.e. encryption algorithms & key management) at low costKeep data flows well structured, controlled and gain visibility to better manage your risksSaves storage space by reducing duplicated files Compliance with Security Standards NIST, PCI-DSS, HIPPA & Internal Bank InfoSec PoliciesCost Effective Licensing & TCO – Cost Saving Operationally through the automation & ease of use
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GoAnywhere MFT Solution
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Product Summary
GoAnywhere Director™ is a managed file transfer solution that automates and secures the exchange of data with your customers, trading partners and enterprise servers. GoAnywhere Director connects to almost any server or data source using a wide variety of standard and secure protocols.
GoAnywhere Services™ allows trading partners (e.g. customers, vendors, remote employees) to securely connect to your system and exchange files within a fully managed and audited solution. It includes the popular file transfer server protocols of FTP, FTPS, SFTP, HTTPS, Secure Mail and AS2.
GoAnywhere Gateway™ is both a reverse and forward proxy that provides an additional layer of security. It allows you to exchange data with trading partners without having to open incoming ports into your private network or store sensitive information in the DMZ.
Product Summary
GoAnywhere Director Diagram
Automates data movement throughout the Enterprise
Streamlines data transmissions with Trading Partners
Eliminates:1.Custom programming and scripts2.Manual processes3.PC file transfer tools4.VANs & Dial-Ups
Secures transmissions to comply with PCI DSS, HIPAA, HITECH, SOX and state privacy laws.
Decreases transmission times through compression
Supports concurrent large file transfers with auto-resume and integrity checks
Provides centralized point-of-control and administration
Includes detailed logging and message alerts
Implements industry standards
GoAnywhere Director Benefit
For compliance with PCI-DSS, HIPAA, FIPS 140-2, Sarbanes Oxley, GLBA and State Privacy Laws
Secure Protocols •SFTP – FTP over SSH•FTPS – FTP over SSL/TLS•SCP – Secure Copy•HTTPS – HTTP over SSL•OpenPGP / GPG•ZIP with password protection•Encrypted email (SMIME)•AS2
AES encryption (key lengths of 128, 192, 256) – NIST standardTwo Factor AuthenticationKey Management tools for OpenPGP Keys, SSL X.509 certificates and SSH KeysRole-based AdministrationSSL protected console
GoAnywhere Director Security
Installs to AIX, HP-UX, IBM System i, IBM System p, IBM System z, Linux, Mac OS, Microsoft Windows, Sun Solaris and UNIX
Customer installable – Less than 30 minutes typically
Includes dozens of business processes (Tasks)
Project-based design allows “chaining” of multiple Tasks together
Automate Projects with built-in scheduler
Launch Projects from other platforms, applications and programming languages
GoAnywhere Director Setup
File Systems - Network Shares (SMB/CIFS) - Local File System
FTP - Standard FTP - SFTP (FTP over SSH) - FTPS (FTP over SSL) - SCP (Secure Copy)
Web Sites - HTTP - HTTPS (HTTP over SSL) - Web Services - AS2
Email - POP3 - IMAP - SMTP
Database - DB2 - Oracle - Microsoft SQL Server - Sybase - MySQL - PostgreSQL - Informix
Enterprise Messaging (JMS) - Websphere MQ - SonicMQ - ActiveMQ
- SwiftMQ
GoAnywhere Director Connectivity
Automated Transfers – Outgoing
Automated Transfer - Incoming
Browser based front-end for configuring GoAnwhere Projects
Intuitive screens and wizards - AJAX enabled
All definitions stored on server
Graphical dashboard - Define Resources and Projects - Schedule and execute Projects - Monitor active Jobs - View Job Logs - Configure User Authority - View statistics
GoAnywhere Administrator
Predefine Resources in GoAnywhere Administrator
Each Resource has a unique name
Only authorized administrators can maintain Resources
Stored in GoAnywhere central database
Use Resources from within Projects
GoAnywhere Resources Setup
Project defines the Business Processes to perform
Each Project contains one or more Modules
Each Module contains one or more Tasks
Project can contain variables that may be overridden at runtime
Define Projects through graphical wizards or XML
project name=“TestProject" mainModule=“Module B" version="1.0"><variable name=“FileName" value=“employees.xls" /><module name=“Module B">
<sql label=“Fetch from Database" resourceId="Production 400">
<query outputVariable="data"><statement>select * from
LNMXDEMO.EMP</statement></query>
</sql>
<writeExcel label=“Convert to Excel" inputRowSetVariable="${data}" outputFile=“${FileName}" sheetName="Employees"
includeHeadings="true"><data trim="both"/>
</writeExcel></module>
</project>
GoAnywhere Project Tasks
Define Projects through graphical interface
Organize Projects under folders and control access rights to the folders
GoAnywhere Project Designer
Connect to DB2, Oracle, SQL Server, Sybase, MySQL, PostgreSQL and InformixDo not need to load additional software on database server - connects via JDBC 2.0 driversRun any SQL statement supported by the database (e.g. Select, Insert, Update, Delete,
Call, Create…)
Example uses of SQL in GoAnywhere: - Import files (text, Excel, XML) into database tables - Export records from a database table into a file (text, Excel, XML) - Copy records between tables - Call stored procedures on a database server - Create and Alter tables
Database
FTP command support - Get files - Put files - Delete files - Move files - Make Directory - Change Directory - Rename Directory - Execute Custom Commands
Connection retry attempts with file auto-resume
Auto-detect Binary and ASCII modes
Include or Exclude files based on - Wildcards (i.e. “trans*.txt” or “*.xls”) - Date/time range - Size range
Auto suffix or prefix file names with timestamps, values or variables
Configurable ports
Example of FTP Get:
GoAnywhere FTP - Insecure
SFTP = FTP over SSH SSH 2.0 is latest standard SFTP encrypts the entire connection including data, users ids, passwords and commands
Authenticate with a User id and• Password• Key• Password and Key (Dual Factor)
Connection retry attempts with file auto-resume Wildcard file filters, auto prefix/suffix file names, etc. Configurable ports
TERMS
SSH is an abbreviation for Secure Shell. SSH is both a computer program and an associated network protocol designed for encrypting communications between two untrusted hosts over a network. It utilizes Public keys to provide asymmetric cryptology.
GoAnywhere SFTP Server
GoAnywhere SFTP
FTPS = FTP over SSL/TLS
Encrypts entire connection including data, user ids, passwords and commands
Explicit and Implicit FTPS are both supported
Supports dual-factor authentication using a combination of certificates and user/passwords
Certificates can be self-signed or signed by a certificate authority (CA) like Verisign
Connection retry attempts with file auto-resume
Wildcard file filters, auto prefix/suffix file names, etc.
Configurable port ranges
TERMS
SSL is an abbreviation for Secure Sockets Layer. SSL is a security protocol for encrypting communications between two hosts over a network. SSL utilizes certificates to establish trust between the two hosts.
TLS is the abbreviation for Transport Layer Security and is the successor to SSL.
GoAnywhere FTPS Server
GoAnywhere FTPS
Send email - Supports multiple To, CC and BCC addresses - Specify SMTP server, subject, message, reply to - Multiple attachments allowed - Support for international characters - SMIME support for encrypted emails
Retrieve email - Filter incoming emails based on From, To, Subject and Message - Store attachments for further processing - Can retrieve email from POP-3 and IMAP servers - SSL support
e-mails
HTTP and HTTPS (SSL)
Supports Cookies and HTTP Redirects
Perform requests with Parameters
HTTP Get - Download multiple files in one session - Filter files based on last modified date/time
HTTP Post - Upload multiple files in one session
GoAnywhere HTTP
Read and Write popular data formats - Database - Excel - Fixed-Width text - Delimited text (CSV) - XML
Can convert between formats. Examples: - Database to CSV - CSV to Excel - XML to Database
GoAnywhere Translation
Multiple sources (database, CSV, fixed-width, Excel)
Create multi-level XML documents
Header/Detail support
Custom XML tag names and attribute names
Format numbers and dates
Specify null substitute values
Data trim options
Indention / whitespace formatting
Schema or DTD validation
GoAnywhere XML
Parse complex multi-level XML documents
Schema or DTD validation
Header/Detail support
Data trim options
Supports multiple date and number formats
Skip invalid records
XML data can be inserted into database tables
XML data can be converted to other formats (i.e. Excel or CSV)
GoAnywhere XML Read
Supports Excel 95, 97, 2000(XP), 2003, 2007 and 2010 spreadsheets
Support for Excel Templates
Write to Multiple sheets
Custom titles, page headers, column headings and page footers
Control fonts, font sizes, colors, alignment, etc. (by sheet or column)
Format dates and numbers using formatting options supported by Excel
Append or Replace
GoAnywhere Excel Write
Supports Excel 95, 97, 2000(XP), 2003, 2007 and 2010 spreadsheets
Indicate the sheet name to read
Specify the starting row number
Specify column types/sizes
Trim options
Format options for dates/numbers
Null substitute values
Import into database or convert to another format (i.e. CSV or XML)
GoAnywhere Excel Read
Read and write text documents
Fixed-width and Delimited text (CSV)
Supports multiple date and number formats
Record delimiters (CR, LF, CR/LF, LF/CR)
Text qualifiers
Null substitute values
Read - Data can be inserted into a database table - Data can be converted to other formats (i.e. Excel or XML)
Write - Append or Replace - Specify type of delimiter (commas, tabs, pipes, etc.) - Include/exclude column headings
Fixed Width & Delimited
Symmetric Form of Encryption – Password based
Can encrypt and compress multiple files at once (packaging)
Password protection: Standard, AES128, AES192 or AES256
Compresses typical data to 1/10th of original size
Compatible with PKZIP, WinZip and other ZIP tools
ZIP Compression & Encryption
“A transfer can be defined in just five steps”
TERMS
OpenPGP standard is a non-proprietary and industry-accepted protocol which defines the standard format for encrypted messages, signatures and keys. This standard is managed by the IETF (Internet Engineering Task Force). Key Pair is a combination of a Private key and its corresponding Public key. Key Pairs are used within Asymmetric Cryptology systems, such as OpenPGP, SSH and SSL.
Private Key is the portion of a Key Pair which is used by the owner to decrypt information and to encode digital signatures. The Private key, typically protected by a password, should be kept secret by the owner and NOT shared with trading partners. Also known as a Secret Key.
Public Key is the portion of the Key Pair which is used to encrypt information bound for its owner and to verify signatures made by its owner. The owner’s Public key should be shared with its trading partners.
Widely used for exchanging sensitive files over the internet.
Uses combination of Asymmetric-key and Symmetric-key cryptology to provide high level of protection and speed
Encrypt with Public Key -- Decrypt with Private Key (Secret Key)
Encrypted files can be sent over standard FTP connections or Email
Provides compression to reduce file sizes
OpenPGP Encryption
OpenPGP Screen Examples
GoAnywhere integrated OpenPGP key management
Create, Change, Delete, Import and Export Keys
OpenPGP Key Management
A Digital Signature is used to authenticate the Sender
Sign with Private Key
Verify with Public Key
TERMS
Digital Signature is an electronic signature which is encoded into a document using the sender’s Private key. This signature can be authenticated by the recipient using the sender’s Public key. An authenticated signature will ensure the original content of the document has not been altered by an unauthorized party.
OpenPGP Signatures
Copy, Move, Rename and Delete FilesCreate DirectoriesTimestampCreate and delete workspaces Call native programs and scripts on Windows, Linux, etc.Call IBM i (iSeries) programs and commands
Other Tasks
Define what should be done when a task errors out - Abort (default) - Continue - Set a value for a variable - Call a specific module
Error handling can be defined on a project, a module or a task
GoAnywhere Error Handling
Execute immediately or in Batch
Place in GoAnywhere Scheduler
Use existing Scheduler
Execute from OS command line
Execute from within your applications
Executing Projects
Flexible scheduling: - One Time - Minutely - Hourly - Daily - Weekly - Monthly
Set login user and password, queue priorities, etc.
Email notification (when fails and when successful)
GoAnywhere Scheduler
Run projects in GoAnywhere using the RUNPROJECT command and APIs
RUNPROJECT available for IBM i (iSeries), Windows, Linux and UNIX
Requests sent to GoAnywhere over HTTP/S requests
Override Variables
Run interactive or batch
Specify Job Queue priority
Trap for errors
The RUNPROJECT command and APIs are provided at no additional charge in GoAnywhere.
RUNPROJECT Command
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Monitor for message ids
Any errors are placed in job log
Retrieve any errors with RCVMSG command
RUNPROJECT Example
Every execution of a Project is considered a “Job”
Each Job is assigned its own Job Number and Job Log
Starts in a Job Queue
Can override Job Queue priority and Execution priority
Multi-threading (to allow the concurrent execution of multiple projects)
Monitor active Jobs (hold, release, cancel)
Project Execution Flow
Global Log
Job Log per execution of Project
Log Level can be defined on a project, module or a task
Log Level controls what should be logged: - SILENT - INFO - VERBOSE - DEBUG
Search Completed Jobs - Date/time range - User - Project Name - Job Number - Status
Logging
1/21/08 9:38:07AM INFO Start Date and Time: 1/21/08 9:38:07 AM1/21/08 9:38:07AM INFO Job Number: 1200325835858 1/21/08 9:38:07AM INFO Project Name: /Demo/DB to Excel to Zip and FTP1/21/08 9:38:07AM INFO Submitted By: administrator
1/21/08 9:38:07AM INFO Executing task 'Retrieve Records‘1/21/08 9:38:07AM INFO Executing statement select * from LIBRARY.EMP1/21/08 9:38:08AM INFO Query execution produced a rowset1/21/08 9:38:08AM INFO Finished task 'Retrieve Records‘
1/21/08 9:38:08AM INFO Executing task 'Create Excel File‘1/21/08 9:38:09AM INFO 8 record(s) were written1/21/08 9:38:09AM INFO Finished task 'Create Excel File'
1/21/08 9:38:09AM INFO Executing task 'Create ZIP File‘1/21/08 9:38:09AM INFO Compressing file '/files/employees.xls‘1/21/08 9:38:09AM INFO Number of files compressed: 11/21/08 9:38:09AM INFO Finished task 'Create ZIP File‘
1/21/08 9:38:09AM INFO Executing task 'FTP the ZIP File‘1/21/08 9:38:09AM INFO Connecting to '192.168.1.2' at port '21' 1/21/08 9:38:10AM INFO Executing sub-task 'put‘1/21/08 9:38:10AM INFO Setting the data type to AUTO1/21/08 9:38:10AM INFO Uploading ‘/files/employees.zip’1/21/08 9:38:12AM INFO 1 file(s) were uploaded successfully1/21/08 9:38:12AM INFO Finished sub-task 'put‘1/21/08 9:38:12AM INFO Closed the FTP connection1/21/08 9:38:12AM INFO Finished task 'FTP the ZIP File'
1/21/08 9:38:12AM INFO Finished module 'main‘1/21/08 9:38:12AM INFO Finished project 'DB to Excel to Zip and FTP‘1/21/08 9:38:12AM INFO End Date and Time: 1/21/08 9:38:12 AM
Example of Job Log
Authorized users must have valid user id and password
Passwords can be authenticated against GoAnywhere database or System i
Users can be organized into User Groups
Roles can be assigned to Users and User Groups - Product Administrator - Security Officer - Resource Manager - Project Designer - Job Manager - User
Authorize Resources
Authorize Project Folders
GoAnywhere Security
Thread-safe - Controls whether or not a project can be executed simultaneously
Workspaces - Each execution of a project (or a job) can have its own workspace for storing temporary files
Import Projects and Resources
Promote Projects and Resources to other installations
GoAnywhere Advanced
GoAnywhere Services - Summary
GoAnywhere Product Diagram
Allows your trading partners and employees to securelyconnect to your organization and easily retrieve or upload files.
Supports open transfer protocols of FTP, SFTP, FTPS, HTTPS and AS/2
Can secure transmissions with SSL/TLS or SSH encryption Provides a pure web client for simple file transfers Allows ad-hoc file transfers through Secure Mail Includes event triggers based on user-defined conditions Generates detailed audit logs and alert messages Provides trading partner account wizards and permission controls Intuitive browser-based interface for administration and monitoring No programming or special skills needed Installs to Windows, Linux, IBM i (iSeries), IBM System p, HP-UX, Sun Solaris and UNIX
GoAnywhere Services Overview
Unlimited number of trading partners can be configured
Grant individual permissions or adopt permissions from groups
Restrict access based on the type of service (FTP, SFTP, FTPS, HTTP/s, AS2)
Restrict access to certain functions (e.g. upload, download, delete, rename, etc.)
Automatically send email with user id and password
Trading Partner Management
Allows your trading partners simple access to your system for exchanging files
Authenticate using user-ids/passwords/certificates with granular permission controls
Full audit trails and event triggers
Choose between basic and enhanced (applet) interfaces
Rebrand with your company logo
GoAnywhere Web Client
Audit logs stored for every transaction (login, upload, download, rename, etc.) for all services
Search using a wide variety of filter criteria
View on-line or export to CSV
GoAnywhere Audit Logs
GoAnywhere Director can send/retrieve filesto/from GoAnywhere Services
GoAnywhere Services can call Projectsin GoAnywhere Director based on triggers
Triggers based on file upload, download,rename, etc.
Pass parameters, such as user and file name
Can run multiple triggers per event
Integration with GoAnywhere Director
SECURE MAIL
Files transferred over a secure HTTPS connection
Your system keeps possession of the files until the recipient retrieves them (not hosted)
No file size limits (unlike traditional email)
Recipients don’t have to deal with keys or certificates (just click on the URL)
Customizable email templates (use your own logo, color schemes, fonts)
Licensed as an add-on module for GoAnywhere Servicestm
Files Kept on Your System
Step 1 – Email Link
Step 2 – Get Files through browser
Your Employees
GoAnywhere Secure Mail
Sender:1. Enters the message2. Attaches the files3. Clicks Send
GoAnywhere Secure Mail
Recipient gets an email with a link
GoAnywhere Ssecure Mail
Recipient provides the password
GoAnywhere Secure Mail
Recipient downloads the file attachments securely
Full Audit Trails… every step is recorded
GoAnywhere Secure Mail
No incoming ports are opened into the private (internal) network
No sensitive files are stored in the DMZ
User credentials and permissions are maintained/stored in the private network
Services configurations are maintained/stored in the private network
Supports FTP/s, SFTP, SCP and HTTP/s file transfer protocols
No special hardware components; software-only solution
Installs to Windows, Linux, AIX, UNIX and Solaris operating systems
GoAnywhere Gateway Introduction
How it works ?
Linux (32-bit and 64-bit): - Distributions Red Hat, SUSE, Ubuntu, CentOS (not inclusive) - Disk space 150 MB per product (not including user data) - Memory 256 MB minimum per product (1 GB preferred)
Windows (32-bit and 64-bit): - Operating System Windows 2000, 2003, 2008 R2, XP, Vista, 7 - Disk space 150 MB per product (not including user data) - Memory 256 MB minimum per product (1 GB preferred)
IBM i (iSeries): - Operating System V5R3 or higher - Disk space requirements 100 MB per product (not including user data) - Memory requirements 256 MB minimum per product (512 MB preferred) - JRE 1.5 or later (1.6 preferred)
UNIX / AIX / Solaris / HP-UX: - Disk space requirements 100 MB per product (not including user data) - Memory requirements 256 MB minimum per product (1 GB preferred) - JRE 1.5 or later (1.6 preferred)
GoAnywhere Installation
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Appendix
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Asymmetric Encryption AlgorithmsDiffie-HellmanDSARSAThe key sizes supported are 512, 1024, 2048 and 4096 bits.
Ciphers (Symmetric Encryption Algorithms)AES-128AES-192AES-256 (default)BlowfishCAST5DESIDEATriple DES (DES ede)Twofish
Hash AlgorithmsMD2MD5RIPEMD-160SHA1 (default)SHA-256SHA-384SHA-512
Compression AlgorithmsZIPZLIB
GoAnywhere Director is compliant with the Open PGP standard. The Open PGP standard is a non-proprietary and industry-accepted protocol which defines the standard format for encrypted messages, signatures and keys. This standard is managed by the IETF (Internet Engineering Task Force).
Encryption – Hashing - Compression
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Encrypted Folders protect files at rest (on disk) using AES-256 encryption. When the Encrypted Folders feature is enabled, GoAnywhere will automatically encrypt the data as it is written (streamed) to files within the designated folders. This is important for compliance with security standards (e.g. PCI DSS, HIPAA, etc) which require that sensitive data is never stored "in the clear" on disk at any time.
When a Project accesses the files from an encrypted folder, the files will be automatically decrypted on the fly. Encrypted folders can also be accessed by authorized users (admin cannot decrypt it) through the GoAnywhere File Manager screen.
Encrypted Folder Wizard Screen
Encrypted Folders
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Security Requirements for Cryptographic Modules are formalized in the Federal Information Processing Standard (FIPS publication 140-2), developed by the US National Institute of Standards and Technology (NIST) and Canadian Communication Security Establishment (CSE).
GoAnywhere Director provides a FIPS 140-2 Compliance Mode and when enabled, it only permits the use of FIPS 140-2 compliant ciphers (e.g. AES, Triple DES) for encryption processes.
FIPS 140-2 Compliance
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PGP Encryption
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Reason for RatingBBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Linoma Software's rating include:1. Length of time business has been operating.2. No complaints filed with BBB.3. BBB has sufficient background information on this business.
See more at: http://www.bbb.org/nebraska/business-reviews/computers-software-and-services/linoma-software-in-ashland-ne-104006361#reasonrating
Complaint Type Total Closed Complaints
Advertising / Sales Issues 0
Billing / Collection Issues 0
Problems with Product / Service 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 0
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