A Short Overview

A Cooperatively Owned Technology Company…

With a National Reach.

In the Technology Business for 47 Years…

Our Original Three Are Still With Us Today

NISC Delivers…

• Billing• Accounting• Engineering• Technical Services• E-Commerce• Printing &

Distribution• Utility Bill Pay

Our Customers Today

More than 600 utility and telephone

systems in 47 states, one U.S.

territory and Canada

American Samoa

Canada

The NISC Membership

Mandan, NDLake Saint Louis, MO

NISC Offices

Shawano, WI Cedar Rapids, IA

NISC Employees

942MO372

ND430

WI32 IA

70

Virtual38

NISC – Best Place to Work!

NISC ranked in Computerworld’s

Best Places Survey in nine of the last

ten years

UBP Customers Today

Utility Bill Pay Funds Managed

2005 2006 2007 2008 2009 2010 $-

$500,000,000

$1,000,000,000

$1,500,000,000

$2,000,000,000

$2,500,000,000

$3,000,000,000

$3,500,000,000

$4,000,000,000

Current Stats

Transactions

170,000 (Monthly)

Customer Spend

$335 Million (Monthly)

Customer Spend

$4.0 Billion (Annually)

2004 2005 2006 2007 2008 2009 2010 20110

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

180,000

Chart Title

Steady Growth Trend

170 Active Clients and Growing!

Making the Grid Smarter

Smarter Grid Discussion

• AMI• Connectivity• Data management & perfecting• Demand response• Forecasting

The Key to a Smarter Grid is the

DATA

SO HOW MUCH DATA ARE WE REALLY

TALKING ABOUT?

“While the smarter grid rollout will usher in an era of more efficient grid management, it also spells a 900% INCREASE in the quantity

of the data that utilities will need to COMMUNICATE, MANAGE AND ANALYZE

over the next decade”

-Lux Research, Inc.

Tweets vs. AMI Meter Read

Tweet AMI Meter Read0

100

200

300

400

500

600

250 BYTES

600 BYTES

Data Storage

1 YouTube video 1 digital song 1 digital print 30 days of smart meter data

0

3

6

9

12

15

3.5 MB

2.0 MB0.5 MB

15 MB

In the past… 1 READING/METER/MONTH

The Evolution of Meter Reading

Today… 30 DAYS X 24 HOURS = 720 READINGS/MONTH/METER (based on hourly intervals)

The Evolution of Meter Reading

MONTHLY meter readings and calculations per month

18,000,000

HOURLY meter readings and calculations per month

12,960,000,000

15 MINUTE meter readings and calculations per month

51,840,000,000

per smart meter

1 AMI device delivering

15 minute reads

1.9 MBproduces

per month

Data Units of Measure

• Megabyte = 1,000,000 Bytes• Gigabyte = 1,000,000,000 Bytes• Terabytes = 1,000,000,000,000 Bytes

15 minute meter readings and calculations per month for one

year…

408 Terabytes

The requirements to store one year of 15 minute reads would be

582,583 CDs

Outsourcing Data Management

• NISC’s Cloud Approach– A privacy concern

• stewards of our Members data

– A private Cooperative Cloud

Smarter Grid Data Management System

• Robust & redundant connectivity to the Internet

• Cloud environment• Centralizing storage

Can we turn the data into useful information?

We have the demonstrated capability of accumulating the data…

Data

• Educating Members and Customers – Consumption patterns – More detail beyond

total every 30 days

Smart Grid technology makes it possible to give economic incentives to shift load and reduce peak usage.

Educating the Consumer

Billing Options

• Arrears

• Time of Use (TOU)

• Prepaid

A smarter grid changes everything

In the utility industry…

Data Information Knowledge Wisdom

Thank You