© 2009 VMware Inc. All rights reserved

VMware View Solution Overview

Paul O’Doherty, Principal Consultant, Gibraltar Solutions

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Agenda

Desktop Dilemma

VMware View Solution

VMware View Components

3

What Keeps You Up At Night

How do I maintain or improve desktop management when I’m required to do more with less?

with diverse end-user requirements managing the variety of end point devices

has become an overwhelming and expensive task

I spend a lot of time on desktop

support calls.But I really need to focus on

strategic IT initiatives that really add value.

It is difficult to respond quicklywhen employees are mobile and scattered across the world.

Windows 7 is here,I need to prepare for it!

Information and data is our most important asset.

We spend too much time recovering lost data from stolen laptops.

What about the cost of managing your desktops?

I feel like I’m constantly patching and

upgrading applications and OS images

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OPEXCAPEX

For every $1 spent on hardware, companies spend $3 to manage.

$1

$3$3

Source: IDC Study 2009

The Cost of Desktop Management Is Staggering

Inc

rea

sin

g I

T c

os

ts

Are the needs of IT and end-users being met?

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Personalized desktops

Flexible access from a variety of locations and devices

OS and Application support

Access to rich content

End-user Requirements

The Desktop Dilemma – Freedom or Control?

Operating System

Persona

Applications

How do you solve the desktop dilemma while providing the best solution at the lowest cost?

Manage OS images and applications easily

Support the multitude of endpoint devices

Provide secure, continuous access to desktops, apps

Deliver highest level of service at lowest cost

IT Requirements

6

Modernizing the Desktop – A Managed Service Model

Persona

Applications

Operating System

Centralized Management

DesktopDelivery

ModernDesktop

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Flexible secure access

Availability of desktops, applications and data 24/7

Move locations and devices with a consistent user experience

Optimized end-user experience

ImproveEnd-User Freedom

Automated desktop and application management

Increased control and security

Improved levels of service

Reduced Operational Costs

Optimize IT

Operating System

Persona

Applications

Desktop Dilemma Solved – Freedom and Control

What does this enable?

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Wide Range of Customer Use Cases

Windows 7 Migration

Reduce migration costs Minimize application

incompatibility Extend life of existing

desktop software

Contractors/EOIT/BYOPC

Deploy and manage a desktopimage on employee owned assets

Centrally control desktops and data

Separation between corporateand personal desktop

Remote Office/Branch Office

Reduce costs by managingdesktops and users centrally

Centrally control sensitive data Streamline desktop and

application deployment

Business Process Outsourcing

Reduce costs by managingdesktop applications and users centrally

Centrally control sensitive data Streamline desktop and

application deployment

Business Continuity/Disaster Recovery

Support end-users workingfrom remote locations

Ensure desktops are available24 x 7

Quickly provision new desktops

Mobile Users

Enable desktop access regardless of network connection

Extend security and control ofoffline users

Leverage local device resources

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Critical Solution Components

Re

du

ce

IT C

os

ts Usability Flexibility

UserExperience

View Client PCoIP Protocol Local Mode

Simplicity Efficiency Security

Management View Manager View Composer ThinApp

Availability Reliability Scalability

Platform vSphere for

Desktops

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How VMware View Helps Reduce IT Costs

* Customer examples compiled from typical cases in the industry

VMware View reduces desktop

TCO by up to 50%Source: IDC White Paper, 2009

OPEX Savings Reduce help desk calls Improve desktop management efficiency Simplify security and compliance Provision users & deploy desktops in

minutes

CAPEX Savings Delay hardware refreshes Reduce storage requirements Improve desktop consolidation ratios Improve backend user density

OPEX Savings Reduce help desk calls Improve desktop management efficiency Simplify security and compliance Provision users & deploy desktops in

minutes

Increased Productivity Reduce end-user downtime Automate desktop and data backup Simplify desktop for end-users

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Components of Desktop as a Managed Service

Re

du

ce

IT C

os

ts Usability Flexibility

UserExperience

View Client PCoIP Protocol Local Mode

Simplicity Efficiency Security

Management View Manager View Composer ThinApp

Availability Reliability Scalability

Platform vSphere for

Desktops

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Modern Desktop - Simple, Efficient, Secure

Why Management Matters Simplicity

Management tools must not add additional complexity

Efficiency

The management model must enable process improvements

Security

The solution should help IT address security requirements

Operating System

Persona

Applications

Secure

Management

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Managing the Modern Desktop

Simplicity with Single Console Management

Manage desktop components from a single console Operating System Applications

Apply policy, assign applications and deploy desktops

Monitor and troubleshoot with a unified view of the desktop infrastructure

Management

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Efficiency of Operating System Management

Streamline OS management

Updated and patch without disrupting end-users

Apply security policies centrally

OSManagement

Base image for groups of end-users

Patch and upgrade centrally and independently

Apply group or global policies Secure desktop

and data

Management

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Efficiency of Application Management

Centralize and streamline application assignment

Simplify application patching and upgrades with ThinApp

Address the diversity of end user requirements

ApplicationManagement

Applications integrated with the standard image

Support forend-users with unique application requirements

Application customization

OSManagement

Base image for groups of end-users

Patch and upgrade centrally and independently

Apply group or global policies Secure desktop

and data

Management

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Enhanced Desktop Security

Improve control with data secure in the datacenter

Enable access to desktops with encrypted access from all endpoints

Simplify compliance with central control and auditing of desktop and data usage

Management

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Simplified AV with vShield Endpoint

Improve performance and effectiveness of existing endpoint security solutions

Offload AV activity to Security VM (SVM)

Eliminate desktop agents and AV storms

Enable comprehensive desktop VM protection

Centrally manage AV service across VMs with detailed logging of AV activity

Partner Integration through EPSEC API - Trend Micro

VMPersona

APP

OSKernelBIOS

VMPersona

APP

OSKernelBIOS

VMPersona

APP

OSKernelBIOS

SVM

OS

VMware vSphere

AV

Hardened

Introspection

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Re

du

ce

IT C

os

ts Usability Flexibility

UserExperience

View Client PCoIP Protocol Local Mode

Simplicity Efficiency Security

Management View Manager View Composer ThinApp

Availability Reliability Scalability

Platform vSphere for

Desktops

Components of Desktop as a Managed Service

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PlatformWhy the Platform Matters

Desktops are a critical enterprise service

Immediate availability is expected at every logon

Solution must grow to meet needs today and into the future

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VMware vSphere 4.1: What’s New?

Application Services

Infrastructure Services

Scalability

VMware vSphere 4.1

Security

• AD Integration

(host)

• More VMs

(per cluster, DC)• More Hosts

(per VC, DC)

• HA Diagnostics

And Healthcheck• vMotion Speed

and Scale

Availability

vNetworkvStorage

• Network I/O Control• Load Based

Teaming• IPv6 NIST • Performance +

• Storage I/O Control• More Performance

Metrics• APIs for

Array Integration

• Memory Compression

• Host Affinity

vCompute

vCenter Server (64-bit) • Update Manager Enhancements

• Virtual Serial Port Concentrator

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vSphere 4.1 Delivers “Cloud Scale”

10,000 VMs / vCenter (3x)

500 hosts / vCenter (5x)

3,000 VMs / cluster (2x)

99% of VMware’s 170K Customers Can Run Their Entire Datacenter in a Single VMware Cluster*

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Enhanced Scalability Defined

vSphere 4 vSphere 4.1 RatioVMs per host 320 320 1x

Hosts per cluster 32 32 1x

VMs per cluster 1280 3000 >2x

Hosts per VC 300 1000 >3x

Registered VMs per VC 4500 15000 >3x

Powered-On VMs per VC 3000 10000 >3x

Concurrent VI Clients 30 120 4x

Hosts per DC 100 500 5x

VMs per DC 2500 5000 2x

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Driving Customers to ESXi with vSphere 4.1

4.1 Enhancements for ESXi

New Deployment Options

Centralized updating of 3rd party code with Update Manager

Improved Local Authentication for Active Directory

Easier CLI options for Troubleshooting

Better Control over Local Activity

What Does This All Mean?

Recommend that all vSphere 4.1 deployments use the ESXi hypervisor

vSphere 4.1 is the last release with the ESX hypervisor (sometimes known as “ESX classic”)

Visit ESXi and ESX Info Center for more details

ESXi - Establishing the Gold Standard in Hypervisors

© 2009 VMware Inc. All rights reserved

vSphere 4.1 – Key New Features

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vSphere 4.1 – Storage I/O Control

Description Benefits

• Basic - Make storage access rights equal between VMs

• Advanced - Prioritize use of storage (similar to how compute is prioritized with vSphere) per VM

• Business priorities now define low and high priority storage resource access

• Create the “high speed” or HOV lane for VMs

Set storage quality of

service priorities per

virtual machine

Beta Feedback“I really feel that the Storage I/O

Control is a must have for our

environment and we should move

forward without delay.”

Proof Point

2. Make Your Mission Critical VMs VIPs

1. All VMs created equal

Guarantee service levels for access to

storageresources

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The I/O Sharing Problem

What you see

datastore

online store

data mining

MicrosoftExchange

What you want to see

datastore

online store

data mining

MicrosoftExchange

• Low priority VM can limit I/O bandwidth for high priority VMs • Storage I/O allocation should be in line with VM priorities

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Solution: Storage I/O Control (SIOC)

32GHz 16GB

Datastore A

CPU shares: High

Memory shares: Highonline store

MicrosoftExchange

data mining

CPU shares: Low

Memory shares: Low

CPU shares: High

Memory shares: High

I/O shares: High I/O shares: LowI/O shares: High

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Setting I/O Controls

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Enabling Storage I/O Control

Storage I/O Control

Enabled

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Without Storage I/O Control (Default)

14%

21%

15%

42%

Performance without SIOC

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With Storage I/O Control (Congestion Threshold: 25ms)

14%8%

22%

500 shares500 shares750 shares750 shares4000 shares

Better with SOIC

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vSphere 4.1 – Storage Performance Reporting

Description Benefits

• Granular storage reporting for improved tuning and troubleshooting performance

• Independent of storage architectures and protocols

Deliver of key storage

performance statistics

in vCenter

Proof Point

Real-Time and Historical

Trending for Storage

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vSphere 4.1 – Network I/O Control

Description Benefits• Basic - Make network access rights equal between

flow types

• Advanced - Prioritized use of network, especially in 10 Gbit environments

• Business priorities now define low and high priority network resource access as needed

• Create the “high speed” or HOV lane for VMs

Set network quality of

service priorities per

flow type (iSCSI, NFS,

etc.)

Proof Point

Guarantee service levels for access to

network resources

FT vMotion NFS

Distributed Switch

TCP/IP

iSCSI

10 GigE

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• Dedicated NICs for various traffic

types e.g. VMotion, IP Storage

• Bandwidth assured by dedicated physical

NICs

Network Traffic Management—Emergence of 10 GigE

FT VMotion NFS

vSwitch

TCP/IP

iSCSI

1GigE pNICs

FT VMotion NFS

vSwitch

TCP/IP

iSCSI

10 GigE pNICs

1GigE10 GigE

• Traffic typically converged to two 10 GigE NICs

• Some traffic types & flows could dominate others through oversubscription

Traffic Types compete.

Who gets what share of the vmnic?

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NetIOC—Components in the Data Path

Switching/Forwarding

Teaming

Scheduler Scheduler

Shaper

vmkernel TCP/IP

FT

iSC

SI

vMot

ion

NF

S

Man

agem

ent

NetIOC Policies apply to traffic leaving the ESX/ESXi Host

Scheduler prioritizes traffic leaving the host according to

relative “shares” values configured for each traffic

type on the vDS

Shaper applies an absolute limit (if

configured) for each traffic type over the

NIC team

Guest VMs

Virtual Port

vDS Data Plane Component on each ESX/ESXi Host

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Network I/O Control—Configuration from vSphere Client

e.g. VM traffic in this example: - limited to max of 500 Mbps (aggregate of all VMs) - with minimum of 50/400 of pNIC bandwidth (50/(100+100+50+50+50+50)

vDS only feature!

Shares

Guaranteed minimum service level

Limits

Maximum bandwidth for traffic class/type

Preconfigured Traffic Classes

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vSphere 4.1 – Additional New Features

Feature Name Description Benefit

Virtual Serial Port Concentrator (VSPC)

Connect over the network via the serial port concentrator to the serial port console on any server. VMware will thus enable two different ways to provide this level of management with this feature.

•Management efficiencies•Lower costs for multi-hostmanagement•Enables 3rd party concentrator integration if required

vStorage API for Array Integration (VAAI)

New protocol interfaces between VMware and storage arrays. These APIs mean leverage of array-based functionality for the first time in areas such as LUN provisioning or snapshots.

•vSphere platform integration•Eliminate redundancy•Enhance Performance

• Storage vMotion• Provisioning VMs• Thin Provisioning• VMFS

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vStorage APIs for Array Integration (VAAI)

Improves performance by leveraging efficient array-based operations as an alternative to VMware host-based solutions

Three Primitives include :

1. Full Copy – Xcopy like function to offload work to the array

2. Block Zeroing - Speeds up zeroing out of blocks or writing repeated content

3. Hardware Assisted Locking – Alternate means to locking the entire LUN

Helping function such as:

• Storage vMotion

• Provisioning virtual machines from Template

• Improves thin provisioning disk performance

• VMFS share storage pool scalability

• Requires firmware from Storage Vendors

• Supports block based storage only in the 4.1 release

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VM Provisioning from Template with Full Copy

Benefits• Reduce installation time• Standardize to ensure efficient

management, protection & control

Challenges• Requires a full data copy• 100 GB template (10 GB to copy): 5-20 minutes• FT requires additional zeroing of blocks

Improved Solution• Use array’s native copy/clone & zeroing functions• Up to 10-20x speedup in provisioning time

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Storage vMotion with Array Full Copy Function

Benefits

• Zero-downtime migration• Eases array maintenance, tiering, load balancing, upgrades, space

mgmt

Challenges• Performance impact on host, array, network• Long migration time (0.5 - 2.5 hrs for 100GB VM)• Best practice: use infrequently

Improved solution• Use array’s native copy/clone functionality

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VAAI Speeds Up Storage vMotion - Example

42:27 - 39:12 =

2 Min 21 sec w/out

(141 seconds)

33:04 - 32:37 =

27 Sec with VAAI

141 sec vs. 27 sec

© 2009 VMware Inc. All rights reserved

vSphere 4.1 – Key New Enhancements

50

vSphere 4.1 – vMotion Performance and Scale Enhancements

Description Benefits

• Performance and Scalability

• More Live Migrations in Parallel (up to 8 per host pair)

• Elapsed time reduced by >4.5x on 10GbE tests

Adding “Cloud Scale” to

online virtual machine

migration (a VMware key

differentiator)

Proof Point

5x faster with the 4.1 platform

release

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vSphere 4.1 – Memory Compression

Description Benefits

• Optimized use of memory

• Safeguard for using memory overcommit feature with confidence

• Performance

A new hierarchy for

VMware’s memory

overcommit technology

(a VMware key

differentiator)

Beta Feedback“Great for memory over-subscription.”

Proof Point

1,000x faster than swap-in!

Hypervisor

OS

52

vSphere 4.1 – DRS Host Affinity

Description

Set granular policies

that define only certain

virtual machine

Movements

Beta Feedback“Awesome, we can separate VMs

between data centers or blade

enclosures with DRS host affinity

rules”

Proof Point

Mandatory Compliance

Enforcement for Virtual

Machines

Benefits

• Tune environment according to availability, performance, and/or licensing requirements

• Cloud enablement

VMs A Servers A Only VMs B Servers B Only

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vSphere 4.1 – HA Enhancements

Description Benefits

• Event or alarms when configuration rules are broken

• No click status (cluster status available at all times)

• Move VMs to the Best Host Available

• Application awareness (with supported solution)

• Healthcheck status

• Operational window

• Optimized interaction with DRS

• Application-Aware API

Beta Feedback“Major improvements in DRS!”

Proof Point

Adding Another “9” to Availability

© 2009 VMware Inc. All rights reserved

Upgrading to vSphere 4.1

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Components of Desktop as a Managed Service

Re

du

ce

IT C

os

ts Usability Flexibility

UserExperience

View Client PCoIP Protocol Local Mode

Simplicity Efficiency Security

Management View Manager View Composer ThinApp

Availability Reliability Scalability

Platform vSphere for

Desktops

61

Uncompromised Usability

Flash Contentand Graphics

MultimediaRedirection

Progressive Buildof Graphics

TrueMulti-Monitor

USBRedirection

PrintOptimizations

User Experience

63

Deliver the best user experience for available network conditions

Build to lossless for best performance and highest resolution images

Ensure desktop is responsive even while rendering pages and graphics

Adaptable To Available Conditions User Experience

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View Client with Local Mode

End-User benefit

• Virtual desktop is run on top of local operating system

• Access desktop, applications and data regardless of network availability

• Desktop synchronized with the datacenter

IT Organization benefit

• Desktops managed centrally

• Desktop image is encrypted

• Extend IT security policies to local desktop

User ExperienceExtending View To New Use Cases

Mobile

Contractor BYOPCEOIT

PersonaAPPOS

PersonaAPPOS

PersonaAPPOS

PersonaAPPOS

PersonaAPPOS

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VMware View – Built for Desktops

Transform Application and Desktop Management While Enabling Unprecedented End-user Flexibility

Efficient, automated desktop managementwith increased control and cost savings

On-demand desktop resources from theindustry’s leading Cloud Computing Platform

Rich, consistent end-user access to desktops anddata across locations and devices

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VMware View – Next Steps

Learn Morehttp://www.vmware.com/products/view/

Build The Business Casehttp://www.vmware.com/products/view/tco.html

Explore The CapabilitiesGibraltar Solutions VCE Demo Facilities

Blog: http://virtualguru.org