Post on 07-Aug-2020
“Be an Amazing Online Facilitator:
Advice and Top Tips for Delivering
Virtual Learning Sessions”
The Professional Development Consortium &
Open Dawes Training- May 2020
A Warm Global Welcome!
Housekeeping
Chat Etiquette
Q & A
Opportunities
Keeping Our Promise To You:
Responding to Last Weeks Webinar Poll:
“Topics to Support You During this ‘New
Normal”
Be an Amazing Online Facilitator:
Advice and Top Tips for Delivering
Virtual Learning Sessions
Our Time Today:
50 MINUTE WEBINAR WITH A Q & A SESSION
HOW TO BE AN AMAZING ONLINE FACILITATOR:
RECORDING, & SLIDES AVAILABLE SHORTLY
HOW TO BE AN AMAZING
FACILITATOR
amazing/əˈmeɪzɪŋ/
adjective
causing great surprise
or wonder; astonishing.
"an amazing number of
people registered"
Similar: astonishing
Stunning, breathtaking
Awesome, awe-inspiring
informal
very impressive;
excellent.
"she makes the most
amazing cakes"
THE POWER OF ONLINE FACILITATION
Pivot + Online Teaching + Social Distancing
=
New Normal x New Skill Set
+ Evolving Client Conversations
CPD FOR YOU ☺
OUR GUEST SPEAKER TODAY
Chris Dawes
“Even in real life, public speaking
is the number one fear…”
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Creating & Having the Ideal Perception of
Remote Communication
It’s a conversation, not a presentation!
Enables greater/more fluid “story telling”
If you can have a chat/quiz with family/friends
on webcam, you can communicate perfectly
Your audience are “in the camera”, look at
“them” as much as possible
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Creating & Having the Ideal Perception of
Remote Communication
“Strive for progress, not perfection” If make a mistake, just keep going
Relate better to “real” person, not perfect
robot
Sharing knowledge, not Britain's Got Talent
– don’t put undue pressure on yourself!
Just be yourself (plus 10%)
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Verbal Remote Communication
Considerations Speed – brain ahead of mouth + time to digest
Less “umm’s” & stumbles
More chance to be able to adlib
Pauses & Breathing!
“silence is golden” + it’s ok to think (both sides…)
Dramatic emphasis!
Silent “umm’s”?
Tip – drink water – double benefit
Catering for potential technical glitches
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Verbal Remote Communication
Considerations
Clarity & tone even more important
Great chance to enhance to exercise your
verbal skills!
Conviction, enthusiasm, passion
Are all contagious
Think it is boring, it will be boring!
Nothing is boring if presented with the right
levels of enthusiasm!
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Physical Remote Communication
ConsiderationsSmile
even if not on camera
Sit tall
energy, oxygen
Greater presence, look interested/enthused
Body Language/Movement
Even if not on cam, but don’t distract if you are
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Physical Remote Communication
Considerations
Hands & facial expressions to emphasise
Even if not on cam
Look at camera
Even if not on cam
Red herbal tea bag?
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Script/Content
Before planning the “script”, establish
Your objective(s) – during and after
Audience’s objective(s) – what do they want/need
Helps you set both the content and the tone
Presentation is not a scripted drama
List of key points need/want to cover
Bullet points
Specific quotes
Deliver in your stylechris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Script/Content
Sizzle AND Steak!
At the very least plan a middle, THEN a start and
finish.
Make sure the “why?” is presented and digested
Will always be 3 versions of your presentation
Less time and stress to learn how to read a
script/list than memorising/forgetting script
No one else knows your script!
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Script
“Less script means
more of you!”
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Starting
Pause, take a deep breath, make eye
contact (with camera/screen), and smile.
Grab their attention immediately
Give the “why” to obtain commitment &
purpose
Accept the “start” may be a secondary
phase, but still as vital & impactful
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Questions from Audience
Establish & set rules at the start if questions during or after
Remember, if during
can lose control of flow
may cover it later in presentation
May not be relevant/important to all
Forum vs presentation?
If at the end, encourage them to note them down to avoid forgetting
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Questions from Audience
Listen, and answer with empathy as well as
conviction
It is ok to think – silence is ok!
If don’t know the answer, don’t blag it! Promise
to get back to them with the answer, and make
sure you do!
If isolated question, suggest talk one-to-one after
the presentation.
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Finishing
Don’t simply finish at end of questions!!
“Leave them wanting more”
Provide recap/summary
If appropriate, leave with a Call To Action
Powerful closing statement if possible
Habit – say LAST what you want
remembered MOST
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Conclusion:
Key Points to Make Instant Difference
Slow Down, Take Pauses, Breath
Sit tall, Smile & look at “your audience”
Conviction/enthusiasm/passion
Conversation NOT Presentation
Bullets of points to cover rather than script
Habit – Say LAST what you want remembered
MOST
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
“Presenting & training remotely
will keep open/open doors; both
old & new; so don’t shy away
from it”
chris@opendawestraining.co.ukTwitter: @Open_Dawes
facebook.com/OpenDawesTraining
Keeping Our Promise To You:
Related Questions From Our Recent
Member Survey
Guidance & Tips for Online Facilitation
Top Tip: Planning Online Sessions
SUGGESTED BLOG:
Https://brightgreenlearning.com/2017/03/whats-explaining-items-facilitators-materials-equipment-
list.html
From Instructor To Effective Online
Facilitator
2014 ARTICLE FROM E-LEARNING INDUSTRY
Top Tip: Planning Online Sessions
SUGGESTED BLOG:
Https://brightgreenlearning.com/2017/03/whats-explaining-items-facilitators-materials-equipment-list.html
TOP TIP: Gain Attention By Story Telling
Suggested Blog:
https://medium.com/@mikeschoultz/how-to-gain-attention-with-storytelling-4fa009788d18
Top Tip: Utilising Visual Design For An
Effortless Transition To Online Training
SUGGESTED READ
https://connectandlearn.com/virtual-course-delivery/
?
TOP TIP: How to Engage Virtual Learners
both Physically and Cognitively
SURGESTED READ:
https://langevin.com/how-to-engage-virtual-learners-both-physically-and-cognitively/
USEFUL TIPS: INFOGRAPHIC:6 TIPS FOR SUCCESSFUL VIRTUAL
CLASSROOM TRAING (LIVE OR RECORDED:
➢ Producer
➢ Interaction
➢ Breaks
➢ Class Size
➢ Methods & Tools
➢ Training Time
SUGGESTED PRINT & PIN:
https://langevin.com/resources/6-tips-for-successful-
virtual-classroom-training-infographic/
GUIDANCE & ADVICE FOR CPDSO
GLOBAL COMMUNITY:
CREATING ATTENDEE WORKBOOKS &
RESOURCES FOR ONLINE SESSIONS
Making an E:Book (or workbook!) in Canva
GUIDANCE: Creating
“Fillable” Attendee Workbooks
For Online Sessions
GUIDANCE VIDEO:https://xaylibarclay.com/how-to-create-fillable-workbooks-
for-your-course-in-canva/
Session Summary:
50 MINUTE WEBINAR WITH A Q & A SESSION
HOW TO BE AN AMAZING ONLINE FACILITATOR:
RECORDING, SLIDES & Q & AVAILABLE SHORTLY
Thank You For Your Time Today!
Our Ongoing Support For You & The CPDSO Community:
POLL – WHAT TOPIC NEXT…. ??
0203 745 6463
WWW.CPDSTANDARDS.COM
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WWW.COACHOFEXCELLENCE.COM
Any question we can’t answer…..
….we will research & develop a follow up
factsheet!