Post on 02-Jun-2020
© 2019 Ventana Research1
Ventana Research Operations and Supply Chain
Research in 2019Setting the annual expertise and topic agenda
@ventanaresearch In/ventanaresearchblog.ventanaresearch.com
Mark SmithCEO & Chief Research Officer
© 2019 Ventana Research22
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Confidentiality Statement
© 2019 Ventana Research44
Ventana Research is the leading business
technology research and advisory services firm
providing expertise and actionable guidance on
mainstream business processes and disruptive
digital technologies.
We deliver to our clients a unique set of research
and expertise-based offerings including
workshops, assessments and our subscription-
based Ventana On-Demand advisory service.
Ventana Research helps organizations of all sizes
globally to improve business performance.
Ventana Research – Guiding Business and IT
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Ventana Research Expertise Agenda
Our Research Agenda and expertise in critical business and technology topics is driven by our analysts’ deep understanding of business requirements and our knowledge of technology providers.
Through our primary and secondary market research methods, we are able to provide insights and best practices to line of business and IT, and across vertical industries that will help any organization reach its maximum potential.
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Technology Innovation Transforming Operations
Digital Technology helps organizations innovate and transform business and IT processes to improve efficiency and effectiveness.
Analytics
DataConversational
ComputingCollaborative Computing
Artificial Intelligence Blockchain
eXtended Reality (XR)Mobile
ComputingInternet of Things
© 2019 Ventana Research1010
Ventana Research Expertise Areas
Our business areas of expertise help organizations examine how to innovate and transform their processes and enable their people to effectively execute.
Analytics
MarketingHuman Capital Management
Digital Technology
Data Customer Experience
SalesOperations and
Supply ChainOffice of Finance
Expertise Areas
© 2019 Ventana Research1212
Expertise Overview
The operations and supply chain of an organization is responsible for the efficient delivery of products and services using the resources of the organization.
Continuous Planning
Work and Resource Management
Product Information Management
Price and Revenue Management
Continuous Supply Chain
ERP
© 2019 Ventana Research1414
Continuous Planning
Overview
• Predictive planning uses technology to support collaborative, rapid planning and review cycles.
Direction
• Businesses must use technology to make planning more agile and easier.
• Use of cloud and in-memory makes shorter enterprise planning and review cycles feasible.
• Reimagine silo-based to continuous planning to achieve better results.
Market Research
• Benchmark: Business Planning (Q1 Launch)
• Value Index: Business Planning (Q1 Launch)
© 2019 Ventana Research1616
Continuous Supply Chain
Overview
• Continuous supply chain is an approach that intelligently automates interactions with the supply chain and its processes, generating actionable information.
Direction
• Digital technologies are advancing supply chain potential for improved performance.
• Optimizing engagement of supply chain increases potential in achieving outcomes.
• New investments are required to automate and optimize supply chain actions.
Market Research
• Dynamic Insights: Continuous Supply Chain (Q2 Launch)
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Enterprise Resource Planning (ERP)
Overview
• ERP technology is evolving to enable “continuous supply chain,” a more engaged and forward looking management approach.
Direction
• ERP and other software is evolving to streamline and restructure the supply chain function.
• Planning, analytics and UX have made significant process re-engineering possible.
• Cutting administrative overhead and embracing talent are key challenges for COOs.
Market Research
• Benchmark: Next Generation ERP (Q1 Launch)
© 2019 Ventana Research2020
Pricing and Revenue Management
Overview
• Pricing and Revenue Management enables
sustainable margin improvement in B2B transactions
by embedding analytics into the sales process.
Direction
• B2B pricing and revenue management entering mainstream and will be increasingly accessible.
• Refining analytics and providing end-to-end management makes software more usable.
• Pricing and revenue management is a way to achieve a sustainable competitive advantage.
Market Research
• Benchmark: Dynamic CPQ (Q2 Launch)
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Product Information Management
Overview
• Product Information Management is technology that provides the ability to consistently manage product and related information being used by business processes and consumers.
Direction
• Modernizing PIM to support digital experience across channels will increase engagement.
• Transition of PIM to cloud will accelerate time to value in products.
• Adopt robotic automation for product information quality to increase customer satisfaction
Market Research
• Dynamic Insights: Product Experience (Q1 Launch)
• Value Index: Product Information Management (Q1 Release)
© 2019 Ventana Research2424
Work & Resource Management
Overview
• Work and Resource Management is a systematic approach to prioritizing work and optimizing the use of resources to improve accountability and efficiency in achieving the outcomes needed by the organization.
Direction
• Streamlining tasks and activities for work and utilizing resources is shifting rapidly
• Engagement of work to perform is simplified through accessibility of mobile technologies.
• Utilize applications designed for worker efficiency is essential for productivity.
Market Research
• Dynamic Insights: Work & Resource Management (Q1 Launch)
© 2019 Ventana Research2525
Technology Areas of Focus for Operations / Supply Chain
Predictive Planning• AI and machine learning
• Big data analytics
• Mobile and collaborative
• Predictive analytics
• User experience
Enterprise Resource Planning• Blockchain Distributed Ledgers
• End-to-end process management
• Internet of Things
• Mobile and collaborative
• User experience
Product Information Management• Content management
• Collaboration
• Data, integration and analytics
• Digital assets
• Master Data Management
• Product experience
Work and Resource Management• Asset management
• Project management
• Portfolio management
• Task and activity management
• Worker self-service
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Market Research for Operations / Supply Chain
Benchmark Research• Business Planning (Q1 Launch)
• Dynamic CPQ (Q2 Launch)
• Next Generation ERP (Q1 Launch)
Dynamic Insights Research• Product Experience (Q1 Launch)
• Continuous Supply Chain (Q2 Launch)
• Work & Resource Management (Q1 Launch)
Value Index Research• Business Planning (Q1 Launch)
• Product Information Management (Q1 Release)
© 2019 Ventana Research2727
The Future of Operations is Just Ahead
Achieving Success in Operations Requires Change
© 2019 Ventana Research2828
Technology Buyers
• Advisory and Research Services• Benchmark Assessment • Educational Workshops• Market Consultation Service• Research Reports• Technology Assessments• Vendor Selection Guidance
Technology Providers
• Advisory and Research Service• Benchmark Research Services• Digital Content Services• Market Consultation Service• Research Reports• Speaking Services• Strategic Consulting
Our Services for Buyers and Providers Can Help
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Questions?
@ventanaresearch
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Analyst Perspectives
http://blog.ventanaresearch.com
Electronic Mail
info@ventanaresearch.com
© 2019 Ventana Research30
Ventana Research Operations and Supply Chain
Research in 2019Setting the annual expertise and topic agenda
@ventanaresearch In/ventanaresearchblog.ventanaresearch.com
Mark SmithCEO & Chief Research Officer