Puneet Kumar Arora UX Team

What is IoT Financial Impact of IoT Challenges in IoT Adoption Creating IoT experience Measuring success Questions

The internet of things is a global network of computers, sensors and actuators connected through internet protocols to create an informed and collaborative experience between humans and their surroundings.

Examples: Smart wearables, Smart consumer appliances such as ovens, TVs, washing machines etc. Smart meters.

Gartner predicts the IoT industry to be $1.9TN in size by 2020

McKinsey thinks it could be as large as $6.2TN by 2025

Intel forecasted 15BN devices were already connected to the internet in 2015 alone

Financial services, Retail, Transportation, Security/Safety, IT, Manufacturing, Automotive, Energy and Healthcare are going to be the major players in IoT adoption.

In terms of financial investors, over $1.6BN was invested into IoT companies by venture capital firms in 2014 alone

Infrastructure & Interoperability

Education

Inadequate security and privacy protections for user data

Concrete use cases and compelling value propositions.

Uniform experience across all devices

 Real time experience

Minimalist Design

What’s the difference?Strong Emphasis on UX, but Less on GUIQuality, Not QuantityDifferent User SegmentsBranding Beyond PixelsDesigning With DataNetwork Outages

How User Experience brings in the smartness depends majorly on 4 characteristics: No-brainer installation

Quick feedback

Visibility of vital information

Comfort and convenience

UX KPIs

Task success rate Time on task User error rate