UX DesignConnecting People to Information

GSLIS • June 30, 2014

Cate Kompare @CateKompare

!

Melinda Miller @melindamiller

Cate Kompare @CateKompare

Melinda Miller @melindamiller

UX?

“Can the user accomplish their goal?”

— Jared Spool, CEO of User Interface Engineering

Usability

“Did the user have as delightful an experience as possible?”

— Jared Spool, CEO of User Interface Engineering

User Experience

Today’s Agenda

1. What is UX?

2. Skills for UX Professionals

3. Tools we use

Resource Link: http://goo.gl/kKF6Rv

Hard Skills• User Research

• Copywriting

• Content Strategy

• Information Architecture

• Mobile Integration

• Project Management

• Visual Design

• Interaction Design

• Front-end Development

Soft Skills• Presenting

• Facilitating

• Critiquing

• Storytelling

• Sketching

• Leadership

1Research1Analyze1Design

1Research

Organizational Research

1 Research

1 Research 1 Organizational Research

1 Research 1 Organizational Research

User Research

1 Research

1 Research 1 User Research

1 Research 1 User Research

Competitive Review

1 Research

1 Research 1 Competitive Review

1 Research 1 Competitive Review

Content Inventory

1 Research

1 Research 1 Content Inventory

1 Research 1 Content Inventory

1 Research 1 Content Inventory

1Research 1 Content Inventory

1Research 1 Content Inventory

1Analyze

Flow Diagrams

1 Analyze

1 Analyze 1 Flow Diagrams

1 Analyze 1 Flow Diagrams

(Either/Or)

1 Analyze 1 Flow Diagrams

User Stories

1 Analyze

1 Analyze 1 User Stories

“As a [insert role],

I want to [insert task],

so that I [insert driving

force].”

1 Analyze 1 User Stories

“As a guest speaker at a GSLIS

class, I want to give an informative

talk, so that I don’t totally humiliate

myself at my alma mater.”

1 Analyze 1 User Stories

Personas

1 Analyze

1 Analyze 1 Personas

1 Analyze 1 Personas

1 Analyze 1 Personas

1 Analyze 1 Personas

NamePersona type

Age>ŽĐĂƟŽŶTechnical comfort

Job Title

Back story

�DŽƟǀĂƟŽŶƐ

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Their ideal experience

Feel free to doodle!

Persona Template

Quote

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Tell us a bit about their lives

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What concerns do they have? Why do they need this website/service? How have they found or heard about the website?

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What’s stopping them from choosing the service/website or annoying them?

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Their story including features and content which will help them have a great

experience

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Sum up their experience with the

ǁĞďƐŝƚĞͬŽƌŐĂŶŝƐĂƟŽŶͬƐĞƌǀŝĐĞ͘

WŽƐŝƟǀĞ�Žƌ�ŶĞŐĂƟǀĞ͘

1Design

Sketchboard

1 Design

1 Design 1 Sketchboard

1 Design 1 Sketchboard

1 Design 1 Sketchboard

Sketching

1 Design

1 Design 1 Sketching

1 Design 1 Sketching

1 Design 1 Sketching

Card Sorting

1 Design

1 Design 1 Card Sorting

1 Design 1 Card Sorting

1 Design 1 Card Sorting

Wireframe

1 Design

1 Design 1 Wireframe

1 Design 1 Wireframe

1 Design1 Wireframe

1 Design 1 Wireframe

Page Tables

1 Design

1 Design 1 Page Tables

Page Title

1 Design 1 Page Tables

1 Design 1 Page Tables

1 Design 1 Page Tables

Usability Testing

1 Design

1 Design 1 Usability Testing

1 Design 1 Usability Testing

Recap 1. What is UX?

2. Skills for UX Professionals

3. Tools we use

Keep on learning and connecting

• UX Champaign-Urbana ‣ UX Book Club ‣ Content CU ‣ IxDA

• CUDO

Resource Link: http: //goo.gl/kKF6Rv

@MelindaMiller 1 @CateKompare

@UXBookClub 1 @ContentCU

@PixoTech

Thanks!

Resource Link: http://goo.gl/kKF6Rv

UX Cards: http://goo.gl/IoSnNi