Post on 17-Dec-2015
Using research to support programme development
Examples from Seacroft Sure Start
17 September 2003
Research can be used to:
Steer the strategy Prove progress Tweak the tactics
Plus, help address tensions
Strategy -Health visitor study
Why we did it
Seacroft programme is Education-led New birth stats and contact info was not
coming through Health visitors did not seem engaged
Given the requirement to contact all new births, what do we do about this?
How we did it
Identified those HVs with highest caseloads in area
45 minute depth interviews with these Following pre-defined topic guide Full written report for programme,
summary sent to participating HVs
What came out of it
Initial consultation process left HVs feeling embattled
No-one was taking responsibility for Working Together
Communication and feedback had all but stopped
New HV appointed to Sure Start team
Monitoring progess -Community survey
Why we (first) did it
To provide base-line info for Sure Start Unit
To test early impact of programme
To set a benchmark against which progress could be tracked
How we did it
Street interviews with random sample of parents of under 4’s
Using a pre-defined questionnaire Used professional interviewers (for
speed) Sample of 101 first time, 200 a year
later
Satisfaction with services in the areafor young children
36%33%
29%14%
8%
14%
28%22%0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2001 2002
don't know
very dissat
fairly dissat
fairly sat
very sat
Heard of Sure Start?
91%
74%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2001 2002
Wider benefits
Quantified the number of children in area Helped prove the point about monitoring Data show correlation between
awareness/usage of Sure Start and other good things
Provides info from those not involved with programme
Helps promote Sure Start in itself
Tactics -Staff survey
Why we (first) did it
Became aware of issues in team early on, eg to do with:– communication– training– understanding of national objectives– awareness of local services– working together
How we did it
Self-completion questionnaire sent to all staff at home
Reminder sent 2 weeks later Findings presented at team meeting Followed by workshop sessions
What came out of it
Induction pack put together Policies reviewed Staff development programme
instigated Job ‘shadowing’ introduced Team organised into geographical
patches
Research should do more than just collect information