User collaboration to develop and deploy tools

for universal design

Mikael H SnaprudTingtun AS, ans UiA

Verdiktkonferansen 2013-10-16

Content

● The web accessibility checker from eGovMon

● A User testing tool (UTT) to be created

● Collaboration approaches● Design of user interface functionality and appearance● Report interpretation and WCAG context● Report results – how to fix● Crowd sourcing● Open sourcce software for collaboration

Application releases based on user testing outcomes

ApplicationQuality

ApplicationVersions

Universal Designpeople and devices

● Open Standards: competition based on merits for users● WCAG W3C, Diskriminerings og tilgjengelighetsloven● Proposed European directive on accessible web sites

Source: http://www.hi.se/

Score presentation

The Conference program

Code to fix

10

Barrier removal

UTT witheGovMon+ user test

No 1No 2No 3

…

Web sites

Cycles to improve web quality

Reports

FAQAnnual

Benchmark

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Barrier removal

User testingeGovMonchecker

To be

verified

Web sites

CommentsPassFail

UTT

Pass/Fail Testsrun by person

Combination of automated and user testing

No Software to beinstalled

Users running the UTT● No browser plug-in● No server side

code injection● Tool for crowdsourcing● EIII component based on

IT Funk pilot

Proposed User Testing Tool (UTT)

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Crowd sourcing aspects

● Ongoing Norwegian standardisation on user participation for UD in ICT: SN/K 546.

● Representative crowd: cut-off criteria● Disabilities, devices, browsers, AT, configuration

etc.

● Converging test results: cut-off criteria● Multiple tests of given element

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W3C

Collected sources

FAQ for eAccessibility

RNIB Allybuzz

Manual entries

FAQ covering●UTT users manual●HTML elements descriptions●How to remove barriers for a given CMS

Periodic harvesting Monitor changes

More

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FAQ service

● Main source to get eAccessibility answers● Collect new questions and post on web and to

network to add new FAQ record● Link UTT test results to FAQ records

● How to remove a barrier on a given CMS.● What did other users do to fix this● Upgrades, patches, configurations etc.

Project no. 609667 supported by the Seventh Framework Programme

● Automated checker of web accessibility: http://accessibility.tingtun.no/

● A crowd sourcing solution for web accessibility: UTT.tingtun.no

● Tingtun AS Norway (co-ordinator)

Stichting Bartimeus accessibility The Netherlands Evangelische Stiftung Volmarstein / Forschungsinstitut Technologie und Behinderung Germany Coöperatie Kwaliteits Instituut ederlandse Gemeenten (KING) The Netherlands Diane Alarcon Kim Andreasson advisory Aktiebolag Sweden Agenzia per l'Italia Digitale Italy Seniornett Norge Norway Thjodskra Islands Iceland Kommunenes Sentralforbund ANS (KommIT (KS)) Norway

Directorate-General for Central Government Organisation (DGOBR) The Netherlands

● 2013-2015

● eiii.eu

17

Summary

● User collaboration has been crucial for● Checker tool User Interface design● Quality assurance of tool and reported results

● User colaboration expected value for● Data collection on barriers● Remedy collection● Further sources collection

Contact

www.tingtun.noMikael.snaprud@uia.no