User-Centered Collection User-Centered Collection Development: Purchase Development: Purchase On-DemandOn-Demand

ebook patron-driven selection ebook patron-driven selection at at UNCG UNCG

Christine FischerChristine FischerHead of Acquisitions/ University Head of Acquisitions/ University

LibrariesLibrariesUniversity of North Carolina at University of North Carolina at

GreensboroGreensboro

UNC GreensboroUNC GreensboroNC’s Women’s College until 1963, then co-ed/UNCGCarnegie Classification – doctorate-

granting institution with high research activity

FTE is 17,157 ( at 11,000 in 2000; continuing to grow)

Collection◦2.8 million items (books, govt docs &

microforms)◦42,666 journals in Journal Finder◦400+ electronic databases

Why try Patron-Driven Why try Patron-Driven Acquisitions?Acquisitions?Changing user expectationsChanging roles for librarians and

facultyChanging research needsOne of the first in the country to

provide journal article pay per viewCirculation StatisticsResearch studies emphasize value to

collection per statisticsLimits of shelf space

More information:More information:

Special issueCollection Management,volume 35, issue 3 & 42010

Patron-Driven Acquisitions: Current Successes and Future Directions

Also, many sessions on PDA at upcoming Charleston Conference, November 3-6

University Libraries University Libraries VendorsVendorsYBP primary book and approval

vendorCoutts

◦One-time money deposited◦Started with firm order ebook

purchases◦MyiLibrary platform [Ingram Digital]

MyiLibraryMyiLibraryPatron Select started in April 2009One subject area – Computer ScienceSet up a profile [educ level, pub date, cost]1,144 ebooks that matched the profile

were loaded into the OPAC70 e-books ordered – total $7,010Expanded our offerings to include ebooks

from Physics, Chemistry, Nursing, Business, ISOM

First access is at no cost, second full access triggers purchase

WorkflowWorkflowProfiles developedEbook holdings sent to Coutts

monthly prior to download of Patron Select records into catalog

Records downloaded from FTP siteInvoiced monthly for books accessed

twiceWithin ILS acquisitions module,

charges applied to departmental fund codes

Patron Select since Jan. Patron Select since Jan. 2010201045 books purchased through

August2,272 records downloaded into

catalogJump in quantity purchased from

average of 4 per month to 18 in August ◦EBSCO Discovery Service increased

usability for patrons ◦Continue to review statistics

BUT – “What about my BUT – “What about my budget”budget”Safeguards in place

◦Vendors plans differ but can include: Deposit accounts Price ceilings on books included in plan Real-time invoicing Cut off access if needed Usage Statistics Revisit the Profile

Other opportunitiesOther opportunitiesRittenhouse R2

◦60-day pilot study ◦Medicine, nursing, allied health◦750 MARC records loaded in catalog; 18

books purchased◦Will extend test based upon value / user

satisfactionEBL

◦UNCG now purchasing firm orders through YBP

◦Will consider patron-initiated◦All non-owned titles free for five minutes

ConclusionConclusionMonitor our Patron-Driven Acquisitions

program by looking at statistics and books purchased

Open up to all disciplinesContinue to pursue more types of Patron-

Driven Access, other vendors [perhaps EBL]Pilot with print purchase on-demand [History]Continue with traditional purchasing modelsMonitor duplication of formats – print/ebooks

Thank youThank you

Christine Fischer Head of Acquisitions UNC Greensboro

christine_fischer@uncg.edu

Thanks to Beth Bernhardt and Marcie Burton for research contributions.