United We Ride

United We Ride

the vision is…

whether it’s a trip to work, the doctor, shopping, or a place of worship,

it should be as easy as picking up the phone and making one call.

United We Ride

is an initiative of the Federal Interagency Coordinating Council on Access and Mobility (CCAM) working to promote the goal of coordinated human service transportation

United We Ride

Human service transportation addresses the mobility needs of all individuals with disabilities, persons with low incomes, seniors, and youths.

is an initiative of the Federal Interagency Coordinating Council on Access and Mobility (CCAM) working to promote the goal of coordinated human service transportation

United We Ride

Coordinated transportation ensures access to healthcare, education, recreation, employment, and other life sustaining activities.

Human service transportation addresses the mobility needs of all individuals with disabilities, persons with low incomes, seniors, and youths.

is an initiative of the Federal Interagency Coordinating Council on Access and Mobility (CCAM) working to promote the goal of coordinated human service transportation

The vision is a simple one

It sets a benchmark on the horizon

The vision is a simple one

and gives everybody a clear goal.

It puts a benchmark on the horizon

The vision is a simple one

Everyone moving in the same direction toward the same goal is key.

A SimpleIdea

1

The goal of making One Call

for a ride accomplishes many things

A SimpleIdea

1

It puts customers first

A SimpleIdea

1

Putting customers first requires increased coordination among human service

transportation providers.

MakingIt Happen

This presentation summarizes the One Call vision

And outlines strategies for making the vision happen

MakingIt Happen

Sparkplugs Leadership is needed

MakingIt Happen Teamwork Essence of coordination

Sparkplugs Leadership is needed

MakingIt Happen

Common Interests Find common ground

Teamwork Essence of coordination

Sparkplugs Leadership is needed

MakingIt Happen

Evolving Technology Technology creates

opportunities

Common Interests Find common ground

Teamwork Essence of coordination

Sparkplugs Leadership is needed

MakingIt Happen

Successful Models Models provide guidance

Common Interests Find common ground

Teamwork Essence of coordination

Evolving Technology Technology creates

opportunities

Sparkplugs Leadership is needed

Sparkplugs

Leaders spark change

Sparkplugs

Leaders are like sparkplugs in engines

Sparkplugs

Leaders are like sparkplugs in engines

Sparkplugs

Leaders create power

Leaders are like sparkplugs in engines

Teamwork

Teamwork

Success comes with working as a team

Teamwork

Success comes with working as a team

Teamwork

• economizing on existing resources by sharing assets and reducing redundancy

Teamwork

• pursuing joint funding opportunities, and raising customer and public awareness of service availability

• economizing on existing resources by sharing assets and reducing redundancy

Teamwork

• promoting acceptance of the changes that are usually associated with coordination proposals.

• economizing on existing resources by sharing assets and reducing redundancy

• pursuing joint funding opportunities, and raising customer and public awareness of service availability

Common Interests

Each community is unique

Common Interests

and has differences and shared interests.

Each community is unique

Frameworkfor Action

Framework for Action is a self-assessment tool

Frameworkfor Action

Helps communities and states unify human service transportation

Framework for Action is a self-assessment tool

Frameworkfor Action

Framework process focuses on common interests

Frameworkfor Action Process

produces coordination plan

Framework process focuses on common interests

Frameworkfor Action

Plan may be required to receive certainfederal $

Framework process focuses on common interests

Process produces coordination plan

Frameworkfor Action The Framework for Action

may obtained by calling

1(800) 527-8279

or from the United We Ride website:

www.unitedweride.gov

Evolving Technology

New technologies make One Call vision a possibility.

Advances in ITS enable better coordination between customer and provider

Evolving Technology

Mobility Services for All Americans (MSAA) strives to improve service through technology, and funds testing of new technologies

Evolving Technology

MSAA applies ITS to advance human service transportation delivery.

United We Ride and MSAA work together to provide simple, unified, customer-based travel services

SuccessfulModels

Successful Models

Provide Guidance

SuccessfulModels

Lead Agency

Model

One Organization serves

as responsible party

SuccessfulModels

Brokerage Model A fee from human

Service agencies given

For arranging rides

Lead Agency

Model

One Organization serves

as responsible party

SuccessfulModels

AdministrativeAgency Model

Public agency takes Responsibility forcoordination

Brokerage Model A fee from human

Service agencies given

For arranging rides

Lead Agency

Model

One Organization serves

as responsible party

ForMoreInformation United We

Ride website offers one stop shopping for information

ForMoreInformation United We

Ride website offers broad range of information including reports

ForMoreInformation United We

Ride website offers links to other agencies and organizations

ForMoreInformation

For more information, call

1(800) 527-8279

or visit United We Ride’s website at:

www.unitedweride.gov

United We Ride

believes it should be easy for all Americans to arrange for a ride.

As easy as making one call.