Unit 8Unit 8 Food and Beverage Service Food and Beverage Service

（（ II ）

Period 2Period 2

Vocational Vocational Education Hotel Education Hotel EnglishEnglish

Listening 2

Dialogue 2

Role Play 2

Content

Words and Expressions

Revision.

1 Check the useful expressions in Dialogue 1.

2 Perform Dialogue 1 without referring to the text

book.

Lead-in

Free talk： What do you know about Delivery of

Room Order?

Listening 2Listen and choose the one you hear

( )1 A. plate B. fork C. spoon

( )2 A. milk B. cake C. sugar

( )3 A. called B. made C. ordered

( )4 A. minute B. moment C. second

( )5 A. dessert B. food C. dish

Keys

1.B 2.A 3.C 4.B 5.A

1. I would like a fork and a knife to wait the

chicken.

2. Waiter, I’d like some milk for my coffee.

3. I’m afraid this is not the dish I ordered.

4. Your eggs will be ready in a moment.

5. when shall I bring your dessert, sir?

Listening Material

Dialogue2 Learn Dialogue 2, then answer the questions:

Who is in charge of delivery of room order?

Room Service.Where does the guest have her

breakfast?In her room.How does she pay the meal?Sign the bill.

Focus on Translate the following sentences. Good morning, Room Service speaking.早上好，这里是客房部。（电话用语） This is Mrs Jones from Room 812.我是 812房间的琼斯夫人。（电话用语） Anything else?还要别的吗？ Here is your breakfast, madam.夫人，这是您的早餐。 You can leave it on the desk.你把它放在桌子上吧。 Could you sign here, please?请在这儿签名。

Words and Expressions

bill [bil] n. 账单

boiled [ bɔɪld] adj. 煮熟的 delivery [dɪ'lɪvəri] n. 递送；交货 fork [fɔ:k] n. 叉子 fresh [freʃ] adj. 新鲜的 knife [naɪf] n. 刀 sign [saɪn] v. 签名，署名 toast [saɪn] n. 烤面包，吐司

C=clerk G=guest C: Good morning, Room Service speaking. May I

help you? G: This is Mrs Jones from Room 812. I’d like to have breakfast in my room. C: Certainly, madam. What would you like? G: Let me see. I’ll have a glass of fresh apple juice, a boiled egg and some toast. C: Anything else? G: No, That’s all. Thanks.

Dialogue 2 Delivery of Room Order

Dialogue 2 Delivery of Room Order (A few minutes later.)C: Good morning . This is room service. May

I come in?G: Sure, come in please.C: Here is your breakfast, madam. Where

shall I put it?G: You can leave it on the desk. It looks

good.C: Yes. Could you sign here, please? (The

guest signs the bill.) Thank you. Please enjoy your breakfast.

G: Thank you.

Role Play 2

A: Room Service, may I help you?

B: This is Mr Adams/ Mr Smith/ Mr

Miller from Room 415. I’d like to have

breakfast/ lunch/ supper in my room.

A: Certainly, sir/ madam.

Read and copy the new words .Recite Dialogue 2.Translate the useful expressions .

Summary & HomeworkSummary & Homework

Thank you for your

cooperation!