UMassOnline Users Group

October 7, 2009

Agenda- Welcome from Ken Udas, CEO, UMassOnline- Campus Updates- UMOL Updates- Technology and Support Operations- Integration Support- PerceptIS Update- Emerging Technology and Training- Accessibility Update- Valerie Haven, title- Group Discussions- Lunch- Wimba Pronto Demonstration

Braedan William Delaney

September 29

Madeline Elizabeth O'Brien

October 6

Technology and Support Updates

• Current Status• Test Environment• Recovery Environment• Pilot Environment• Scholar • Search Tool• Servicings

Integration

Support

Post-Migration Status• Batching/Backups• LDAP• OWLET• Power Links

• Scholar• SafeAssign

PerceptIS

Update

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PerceptIS Update

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The Analysis Site features back end access to Remedy. This allows for faster, more refined searches.

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As of 9/1/2009, PerceptIS has responded to 27,450 Help Desk

requests!

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Campus Checklist

–Verify/add information on Knowledgebase– Verify/add information to Self Help Sites – Send any KB updates to documentation@perceptis.com– For ticketing issues, notify umassadmin@perceptis.com

Emerging Technology and Training

• ETI• Bi-weekly UMOL Users Group

• Every other Friday at 10am via Wimba Pronto• Starting 10.23.09

• Upcoming Pilots• 10.07.09: LockDown Browser (Fall ’09)• Mid October: Wimba Pronto (Fall ’09)• Late October: iClicker/WebClicker (Fall ’09)

• SOCS RFB• Blackboard Learn 9 Preview Day Registration

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Accessible

Application

Demonstrations

1.  Browse Aloud – (www.browsealoud.com)• A text to speech application that can be installed into web

pages.• October 9 the – 10:00-11:00 A.M. (WEBINAR)

2. Accessible Event – (www.accessibleevent.com) To be demoed with Wimba• An accessible interface used by participants for inter-net

meetings and chat rooms.• To be announced

3. One Format – (www.oneformat.com) to be demoed with BLS Vista and other internet applications• Free shareware that re-sizes text through Internet Explorer.• To be announced

Anyone interested in attending these demonstrations please contact: Valerie Haven, 617-287-7425, officeValerie.haven@umb.edu, email

- ePacks: Campus expectations- Next UMassOnline Users Group

Group Discussionsas suggested by our users

Demonstration

- Wimba Pronto- Tim Demagistris, Regional Sales Manager, Wimba

Upcoming Events

- Nov. 3-6: Educause, Denver, CO- Nov. 9: NERCOMP Blackboard User Group, Amherst- Nov. 17: Blackboard Learn 9 Preview, Shrewsbury- Scheduled Network Servicings

- October 17th- November 14th- December 12th