Post on 16-Jul-2019
UI Online
Request Benefit Payment
Request Benefit Payment
To Request Benefit Payment in UI Online:
Turn on the computer
Access the internet
On the address bar type, www.mass.gov/dua <enter>.
2
Click “Unemployment Benefits for Workers” Button
3
Click
Unemployment
Benefits for
Workers
Click “Log in to your UI Online Account” Button
4
Click
Log in to your
UI Online
Account
Read the Warning Statement
5
Read and
Click to
Authorize
Enter
Social Security Number in
both fields
Click
Next
Type Your Password
6
Type Your
Password
Click
Login
Request Benefit Payment
7
Click
“Request
Benefits”
for the week
Request Payment Home Page
8
Click to
Request
BenefitsRead
“Request
Payment” Information
Review Contact Information
9
Review and
Verify
Contact
Information Click
Update or
Confirm
Initial Questions
10
Click
Next
Click Yes or No
to answer
Initial
Questions
Read UI Work Search Requirements
11
Work Search - Read, Authorize, and Click Next
12
Read Types
of
Work Search
Activities
Click to
Authorize Click
Next
Work Search Verification Questionnaire
13
You are
required to
conduct at least
3 Work Search
Activities
per week
Work Search Activities – Number of Days
14
Select Number
of Days
Performed
Work Search
Click
Next
Work Search Log Activity – Click Add
15
Click Add
to complete
Work Search Log
Work Search Log Details
16
Complete
Fields with
Work Search
Details
Work Search Details – Click Submit
17
Click
Submit
Work Search Activity Log – At Least 3 Per Week
18Click
Next
You are required to
conduct at least
3 Work Search
Activities per week –
Click Add
Modify Answers – (only if needed)
19
Modify
Answers
only if
needed
Click to
Certify
Modify Answers – (only if needed)
20
Click
Modify Answers
only if needed
Certify and Submit
21
Click to
Certify
Click to
Submit
Request Benefit Payment - Confirmation Page
22
My Home Page
23