Post on 15-Jun-2020
7/10/2018
1
#InspiredGC2018
Deniz Yusuf –
Speaker, Trainer, Consultant & Coach
Inspired Growth Training
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
#InspiredGC2018
Tasks to Grow your
Property Management Department
Key Performance Indicators
to have accountability
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
7/10/2018
2
#InspiredGC2018
Task: 1
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Network Meetings
BNI
Chamber of Commerce
START YOUR OWN
#InspiredGC2018
Task: 2
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Calling all of your current clients
What can you offer them to HELP you?
7/10/2018
3
#InspiredGC2018
Task: 3
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
What are you posting?
Who are you connecting with?
#InspiredGC2018
Task: 3
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
LinkedIn Who are you currently dealing with that can refer your
business?
Who is speaking with potential landlords before they call a sales agent?
Examples: Mortgage brokers, bank managers, financial advisors, stock brokers, accountants, conveyancers, solicitors, lawyers, Builders, Developers, Business owners, tradespeople, painters, plumbers, fencers, Interior designers, flooring experts etc. etc. etc.
7/10/2018
4
#InspiredGC2018
Task: 4
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Who do you connect with?
What do you post?
#InspiredGC2018
Task: 4
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Who do you connect with? Who are you currently dealing with that can refer your
business?
Who is speaking with potential landlords before they call a sales agent?
Examples: Mortgage brokers, bank managers, financial advisors, stock brokers, accountants, conveyancers, solicitors, lawyers, Builders, Developers, Business owners, tradespeople, painters, plumbers, fencers, Interior designers, flooring experts etc. etc. etc.
7/10/2018
5
#InspiredGC2018
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Educational
Team Building / New Staff
Training Your attending
Community Focussed - Sponsorship
FUN……Birthdays, Babies, Pets
Bloopers
Invitations
Newsletters / Fundraisers
VIDEO……..LIVE VIDEO
#InspiredGC2018
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
7/10/2018
6
#InspiredGC2018
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Educational
Team Building
Training Your attending
Community Focussed
FUN
Bloopers
#InspiredGC2018
Task: 5
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Newsletters What do you send them?
How are you sending them?
Who can help you create articles?
7/10/2018
7
#InspiredGC2018
Task: 6
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Private Owner Calls
STOP TELLING THEM THEY NEED YOU
#InspiredGC2018
Task: 6
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Private Owner Calls
Show them they need you What can you offer them to help?
7/10/2018
8
#InspiredGC2018
Task: 6
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Private Owner Calls
Applications: BDM makes the reference call
Leasing agents offer lease only….BDM does Handover
#InspiredGC2018
7/10/2018
9
#InspiredGC2018
Task: 7
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Just Listed & Just Leased Flyers IGT Realty has just listed a property in your street,
do you know anyone looking to move, or would you like to know how much you could get for your
home? Call Darren for a fast effective updated rental opinion of your home, it will only take 15
minutes of your time
#InspiredGC2018
Task: 7
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Just Listed & Just Leased Flyers IGT Realty has just leased a property in your street, if you would like an updated rental opinion of your investment, call Darren today as it will only take 15 minutes of your time. List your property with us in
July & receive free professional photography.
7/10/2018
10
#InspiredGC2018
Task: 8
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Database Calls
Previous contacts before training commenced
Follow up calls
#InspiredGC2018
Task: 9
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Thank you cards
NO BRANDING Think outside the box
7/10/2018
11
#InspiredGC2018
Task: 10
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Watch Educational Videos
#InspiredGC2018
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
7/10/2018
12
#InspiredGC2018
Task: 11
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Do educational videos
How can YOU educate your
POTENTIAL Clients?
7/10/2018
13
#InspiredGC2018
Task: 11
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Do educational videos
What Content can you cover?
7/10/2018
14
#InspiredGC2018
Task: 12
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Hand Written
Thank you cards
#InspiredGC2018
Task: 13
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Old sale listing
I understand that waiting for a property to seel can be stressful and financial burden, so I wanted to inform you of the strength of the rental market and ask if you have considered getting a return on the property while it’s for sale.
I’m happy to come around and carry out a free rental assessment that will only take 15 minutes of your time. For doing this, we will offer you:
{Place your offer in here}
7/10/2018
15
#InspiredGC2018
Task: 14
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Calling REA Investor leads
Website enquiries on investment properties
Or
Potential investments
#InspiredGC2018
Task: 15
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Attending Sale Opens
Helps sales do the registrations
7/10/2018
16
#InspiredGC2018
Task: 16
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Contact For Sale by Owner
#InspiredGC2018
Task: 17
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Attend Auctions
7/10/2018
17
#InspiredGC2018
Task: 18
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Customer Service Calls
To anyone that’s attended a sale home open
#InspiredGC2018
Task: 19
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Video TXT Messages
7/10/2018
18
7/10/2018
19
#InspiredGC2018
Task: 20
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Reviews Received
#InspiredGC2018
Task: 20
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Reviews Received Google reviews are
one of the most
powerful tools to get
your phone to ring
7/10/2018
20
#InspiredGC2018
Task: 21
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
For Lease Signs
#InspiredGC2018
Task: 22
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Vacant Property Recordings Walk through
Facebook live
Virtual etc.
7/10/2018
21
#InspiredGC2018
Task: 23
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
6 Month Post a card
6 month old clients
#InspiredGC2018
Task: 24
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
12 Month Anniversary Calls
YOUR New Business listings
7/10/2018
22
#InspiredGC2018
Task: 25
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Sales meetings attended
#InspiredGC2018
Task: 26
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Listing Presentations Carried Out Face to Face
Desk (For Sale Property)
7/10/2018
23
#InspiredGC2018
Task: 27
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Video CMA’s Completed
7/10/2018
24
#InspiredGC2018
Task: 28
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Two Week calls after a Lease signing
#InspiredGC2018
Task: 29
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Information Nights
Investor evenings
Attended / Arranged
7/10/2018
25
#InspiredGC2018
Task: 30
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
Team Building events
#InspiredGC2018
Twenty Effective BDM Tasks and KPIs for BIG GROWTH
There’s 7 days in a week…
Someday isn’t one