Trends and Outlook of Philippine Travel and Tourism Industry

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Trends and Outlook in the

Philippine Travel and Tourism

Industry

STATE OF TOURISM: MEASURING PERFORMANCE

• Visitor Arrivals• Tourism Revenue• Employment• Tourism Investments

Tourist arrivals around the world increased by 4.4% in 2011 (from 939 Million in 2010 to 980 million in 2011)

DOMESTIC TRAVELLERS(IN MILLION)

14.5916.93

15.9117.29

20.22

24.63 25.11

30.17

24.91 25.10

27.91

0.00

5.00

10.00

15.00

20.00

25.00

30.00

35.00

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Source: NSCB Tourism Satellite Account

• An average Filipino travels twice in six months for tourism purposes

• Main purpose Pleasure and vacation VFR Business Medical MICE• Average spent per

day is Php 2,212 (2010)

• Average length of stay per trip is 4 nights

Sources: NSO and NSCB

Foreign Visitors in the Philippines(in millions)

Total Number of Foreign visitors in 2011: 3.92 million

(11.28% increase from 2010)

Average length of stay: 8.21 nights

Average daily expenditure: $83.59

International Visitors to ASEAN (in million)Rank Countries 2010 2009

1 Malaysia 24.58 23.652 Thailand 15.84 14.153 Singapore 9.16 7.494 Indonesia 7.00 6.325 Vietnam 5.05 3.756 Philippines 3.52 3.017 Cambodia 2.40 2.50

Source: World Tourism Organization (UNWTO)

PHILIPPINES MARKET POSITION

Country Overall Index Sub-Indexes

Regulatory Framework

Business Environment and

Infrastructure

Human, Cultural and Natural Resources

ASEAN Rank

Overall Rank

Score ASEANRank

Overall Rank

ASEANRank

Overall Rank

ASEANRank

Overall Rank

Singapore 1 10 5.24 1 6 1 5 3 23

Malaysia 2 32 4.71 2 42 2 38 1 14

Thailand 3 39 4.45 3 70 3 40 2 19

Brunei Darussalam

4 69 3.99 4 99 4 47 5 60

Indonesia 5 81 3.79 8 113 5 79 4 40

Philippines 6 86 3.73 5 85 7 89 6 70

Vietnam 7 89 3.70 6 92 6 85 8 76

Cambodia 8 108 3.43 7 111 8 113 7 74

Overall Competitiveness

Source: DOT OTDP

YEARVISITOR ARRIVALS

Volume Growth Rate (%)

2000 1,992,169 - 8.2

2001 1,796,893 -9.8

2002 1,932,677 7.6

2003 1,907,226 -1.32004 2,291,352 20.1

2005 2,623,084 14.5

2006 2,843,345 8.4

2007 3,091,993 8.7

2008 3,139,422 1.52009 3,017,099 - 3.92010 3,520,471 16.682011 3,917,454 11.28

Foreign Visitor Arrivals to the Philippines

Rank Country Jan-Dec 2011Arrivals

Share (%)

1 Korea 925,204 23.622 USA 624,527 15.94

3 Japan 375,496 9.59

4 China 243,137 6.21

5 Taiwan 181,738 4.64

6 Australia 170,736 4.36

7 Singapore 137,802 3.52

8 Canada 117,423 3.00

9 Hongkong 112,106 2.86

10 United Kingdom 104,466 2.67

11 Malaysia 91,752 2.34

12 Germany 61,193 1.56

Source: Arrival/ Departure Cards

Top Country Markets of the Philippines 2011

Top Markets of the Philippines 2011

23.62%

15.94%

9.59% 6.21%

4.64% 4.36%

3.52%

3.00% 2.86%

2.67%

2.34%

1.56%

KoreaUSAJapanChinaTaiwanAustraliaSingaporeCanadaHongkongUKMalaysiaGermany

58%

19% 10%

6%1%

5%

Chart Title

Asia

America

Europe

Australia/Pacific

Others/Unspecified

Overseas Filipinos

2011: 3,917,454

tourist arrivals

Tourism Revenue in 2010

16

Over 100 billion pesos (US$2.5 billion) spent by foreign tourists

11.3% growth compared to 2009

Mostly on shopping, accommodation, food and beverages, entertainment and local toursSource: Phil Tourism Satellite Account, NCSB. DOT

Economic Impact of Tourism

17

Accounted for 5.76% of GDP (2010)

About 3.647 million directly employed mostly in transport, restaurants, entertainment and recreation

Source: Phil Tourism Satellite Account, NCSB. DOT

Tourism Investments

18

P17.86 billion worth of tourism projects in 2010 ((BOI/PEZA)

Mostly hotels and resorts

Source: Phil Tourism Satellite, NCSB. DOT

STATISTICAL DATA ON DEMOGRAPHICS OF VISITORS

BASED ON DOT VISITOR SAMPLE SURVEY 2010

2006-2010Visitor Arrivals and Receipts

Particular Visitor Arrivals % inc

Visitor Receipts (in Million $)

% inc

2006 2,843,345 8.4 2753.12 23.1%

2007 3,091,993 8.7% 2,957.09 7.4%

2008 3,139,422 1.53% 2,428.68 -17.9%

2009 3,017,099 -3.9% 2,235.92 -7.9%

2010 3,520,471 16.7% 2,500.00 11.8%

Visitor Profile & Travel Characteristics 2010

Source: DOT – TRSD Reports: A/D Cards, Shipping Manifest, VSS

Mode of Travel– Air -

99.9 %– Sea -

0.1 %

Sex – Male -

70.7 %– Female -

29.3 %

Average Age - 42.56 years old

Travel Arrangement– Independent -

82.8 %– Package -

17.2 %

Age Group45-54 - 28.6 %35-44 - 23.6 %25-34 - 25.9 %

Highest Educational AttainmentUniversity/College Degree - 79.9%Secondary Level - 9.5%No College Degree/ - 7%Vocational CourseMaster’s Degree - 2.4 %

Civil Status Married - 70.7 % Single - 27.4 %

Widowed - 0.5 % Divorced/Separated- 1.4 %

Average Length of Stay: 8.21 nights

Visitor Profile & Travel Characteristics 2010

Source: DOT – TRSD Reports: A/D Cards, Shipping Manifest, VSS

Purpose of VisitPleasure/Vacation - 38.4%Visit Friends & Relatives - 26.0%Business - 26.1 %MICE - 3.2 %Official Mission - 0.2 %Studies - 1.2%Health/Medical - 0.1 %Exchange Programs - 0.8 %Others/Not Specified - 0.4 %

Frequency of VisitRepeat visit - 64.4 % First visit - 35.6 %

MAIN MOTIVATING FACTOR THAT INFLUENCED PLEASURE/VACATION VISITORS IN CHOOSING THE

PHILIPPINES

Presence of Friends & Relatives - 46.5 %

Curiosity/ Never been to the Philippines - 11.3 %

Recommended by Friends - 6.8 %

MAIN SOURCE OF INFORMATION ABOUT THE PHILIPPINES

Friends/ Relatives and Business Associates - 56.4 %

Internet - 30.0 %

Travel Agents from origin country - 7.2 %

WHO INFLUENCED THE CHOICE OF PH as DESTINATION?

Friends, Relatives & Business Associates - 67.6 %Made their own decision - 30.3 %

TRAVEL COMPANIONS

Travelling Alone - 42.8 %Friends - 23.8 %Spouse - 15.0 %Relatives - 6.9 %Children - 4.5 %Business Associates - 4.4 %Others - 14.2 %

ACTIVITIES DONE WHILE INTHE PHILIPPINES

1. Shopping - 75 %2. Sightseeing - 30.2 % 3. Visit Friends & Relatives - 11.0 %4. Beach Holiday - 6.5 %5. Scuba Diving - 3.5 %

MOST POPULAR SHOPPING ITEMS

1. Food Delicacies - 74.6 % 2. Apparel/Garments - 62.2 %3. Arts & Crafts - 42.9%4. Fashion Accessories - 24.5 %5. Others - 41.7 %

Source: VSS Jan – Dec 2010

TOP THINGS LIKED MOST ABOUT VISIT TO THE PHILIPPINES1. Warm Hospitality and Kindness of People2. Good food/liquor/fruits3. Shopping opportunities4. Diving5. Beautiful Sceneries/Nice Beaches

TOP THINGS DISLIKED/HATED MOST ABOUT VISIT TO THE PHILIPPINES

1. Heavy Traffic2. Air/Water Pollution/Dirty Environment3. Widespread poverty/beggars/unemployment4. Crime Incidents5. Rainy/Humid/Bad Weather

AVERAGE PERCENTAGE OF EXPENDITURES MADE1. Food & Beverage - 24.55 %2. Accommodation - 23.06 % 3. Shopping - 19.19 %4. Entertainment & Recreation - 10.84 %5. Local Transport - 3.58 %

AVERAGE DAILY EXPENDITURE PER TOURIST

$ 83.59

Visitors that did not intend visit another Asian country prior to arriving in the Philippines

98.7 %

Visitors that did not intend to visit another Asian Country after their visit in Ph

98.5 %

Tourism Infrastructureand Enterprise Zone Authority

SECRETARY

Tourism Regulation, Coordination and

Resource Generation

Tourism Promotions

Board

Duty Free Philippines Corporation

Philippine Retirement Authority

National Parks Development

Committee

Intramuros Administration

Philippine Commission

on Sports Scuba Diving

Nayong Pilipino

Foundation

DOT and Attached Agencies(RA 9593)

Tourism Development Planning

Administration

Tourism Coordinating Council

Economic Development Cluster

NATIONAL TOURISM DEVELOPMENT PLAN

2011 - 2016GOAL VISION

Develop and promote an environmentally

and socially responsible tourism that delivers more widely distributed

income and employment opportunities

To make the Philippines

a “must experience” destination in Asia

3 MAIN PRINCIPLES OF HOW TOURISM HAS TO BE PERCEIVED IN THE PHILIPPINES IN 2016

•Authenticity•Refers to Filipino lifestyle and people’s hospitality besides its unspoiled nature

•Uniqueness•Refers to the Philippines natural and cultural variety

•Competitiveness•Measured in comparison with its main competitors

STRATEGIC DIRECTIONS TO BECOME THE MUST-EXPERIENCE DESTINATION IN ASIA

1. Improving market access and connectivity2. Developing competitive destinations and

products3. Improving governance and tourism

workforce

TOURISM PRODUCT PORTFOLIO

Nature based Tourism

Cultural Tourism

Sun and Beach Tourism

Cruise Tourism

Shopping, Leisure and

EntertainmentMICE Health and

WellnessNautical Tourism

STRATEGIC DIRECTIONS AND ACTIONS

• Expand capacity of secondary international gateways

• Expand connectivity between the PH and key growth markets

• Implement access between gateways and TDAs

1.Access

andconnectivi

ty

PROSPECTS IN TOURISM TRANSPORTATIONAdditional investments in transportation

infrastructure required to support sustainable growth:• Connectivity to destinations

and main international and domestic markets

• Destination and tourist site infrastructure

• Linkages to surrounding communities

• Operations and maintenance of tourism infrastructure

Daraga International Airport, Albay

STRATEGIC DIRECTIONS AND ACTIONS

• Develop diversified products that engage local communities

• Implement mandatory accreditation

• Facilitate tourism investment and improve business environment

• Safeguard natural and cultural resources, and vulnerable groups

• Develop and implement a marketing program

2.Competitiv

e products

anddestinatio

ns and

promotion

s

STRATEGIC DIRECTIONS AND ACTIONS

• Institutionalize the roles of DOT and LGUs

• Develop the competencies and skills of tourism workforce

• Improve safety and security

3.Governanc

e and

tourism workforce

2012

4.2 M international arrivals

30.7 M domestic travelers

PhP1,213 B in total revenues

5.98% of GDP

3.9 M employment

2011

3.7 M international arrivals

28.7 M domestic travelers

PhP1,125 B in total revenues

5.96% of GDP

3.8 M employment

TARGETS FOR FY 2011 AND 2012

Product DevelopmentKey products: nature, sun and beach, culture

Strategic products: MICE, leisure, entertainment and shopping, health and wellness

Opportunity/niche products: retirement and nautical

• Define new key, strategic, opportunity-based, and niche target markets and

undertake market penetration programs.

• Set up a unique market positioning approach that boosts the Philippines as a tourism

destination.

• Differentiating from the competition through the right branding

Marketing Strategy 2011-2016

INTERNATIONAL MARKETS

• Korea, USA, Japan, China

Key Markets

• Australia, Singapore, Malaysia, Canada

Strategic Markets

• India, Hong Kong, Taiwan, Russia, United Kingdom, Germany and other European markets

Opportunity and Niche

Markets

Top 12 Source MarketsJanuary – June 2011

- Foreign visitor arrivals to grow by about 15% per annum in next 5 years

- Core markets will still be Korea, US, Japan and China; emerging markets will include India and Middle East

- Better connectivity and more international flights into secondary destinations (i.e. Mactan, Clark, Kalibo)

- More investments in tourism facilities in Manila, Cebu, Bohol and emerging destinations

Trends and Outlook in Philippine Tourism

THANK YOU AND MABUHAY!