POSITIVE SENTIMENT

NEGATIVE SENTIMENT

HOW TRANSIT FARES ON TWITTERUSC urban studies professor Lisa Schweitzer found that Twitter chatter about public transit systems

tends to be negative. Here’s a sample of who’s popular — and who’s not — from her study.

William Shatner

Kardashians

Alaska Airlines

Southwest Airlines

Snoop Dogg

Sacramento Police

Vancouver Translink

Portland TriMet

Los Angeles Metro

New York MTA

BART

IRS

Washington, D.C.,

Metro

TSA

Osama Bin Laden

Source: Lisa Schweitzer, associate professor at the USC Price School of Public Policy USC Graphic/Molly Zisk