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Transform Your IntranetWhy clients are excited about combining Drupal and Alfresco

15 September 2009

Jeff Potts, Sr. Director, ECM

Blog: http://ecmarchitect.com

Twitter: jeffpotts01

Chris Fuller, Technical Architect

Blog: http://www.optaros.com/blog/cfuller

Twitter: cfuller

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Agenda

What’s Wrong with your Intranet?

What Can Drupal & Alfresco Do Together?

Activision: Drupal + Alfresco Case Study

How Does it Work?

Q&A

3 © 2009 Optaros, Inc. All rights reserved.

+What we’re hearing

We need to re-do our intranet. Can you help?

Of course. But what’s wrong with the one you’ve got?

(See if any of the following typical answers fit your organization)

4 © 2009 Optaros, Inc. All rights reserved.

+It’s too expensiveWhat’s wrong with your current intranet?

Credit: paopix

5 © 2009 Optaros, Inc. All rights reserved.

+It’s not compelling from a UX perspectiveWhat’s wrong with your current intranet?

6 © 2009 Optaros, Inc. All rights reserved.

+It’s not compelling from a UX perspectiveWhat’s wrong with your current intranet?

7 © 2009 Optaros, Inc. All rights reserved.

+It’s not compelling from a UX perspectiveWhat’s wrong with your current intranet?

8 © 2009 Optaros, Inc. All rights reserved.

+It’s not flexible enoughWhat’s wrong with your current intranet?

Credit: spursfan_ace

9 © 2009 Optaros, Inc. All rights reserved.

+

Not to rush to the punch line, but…

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+Cost

Free Cheaper than SharePoint

Presentation

Repository

Drupal Acquia

Alfresco Community

Alfresco Enterprise

Commercial support Self support

Cost

11 © 2009 Optaros, Inc. All rights reserved.

+User Experience

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+Flexibility

Powerful Presentation Framework

Enterprise RepositoryLoosely Coupled

• Thousands of modules to choose from

• Easy to theme• Fast, efficient development

model

• Multiple ways to update content• Robust business process engine• Extensible content model

13 © 2009 Optaros, Inc. All rights reserved.

+Effective intranets

Embrace continuous improvement, perpetual beta

Are fun to use• Engaging user experience• Content that helps me get my job done

Make things easy to find

Align with key strategic initiatives of the business

Make it easy to publish

Facilitate connections• Between people• Between teams• Between projects

Can be assembled from Open Source components• And shouldn’t cost 7 figures to implement

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Agenda

What’s Wrong with your Intranet?

What Can Drupal & Alfresco Do Together?

Activision: Drupal + Alfresco Case Study

How Does it Work?

Q&A

15 © 2009 Optaros, Inc. All rights reserved.

+Drupal – Convenience and Impact

What Does Drupal Bring to the Table?• Purpose-built community platform• 4000+ open source modules for a wide

range of features• Huge developer community• Infinitely customizable user interface• Easy-to-use content management tools• Integration with Enterprise systems• Existing intranet distributions, such as

Open Atrium• Commercial Enterprise support from

Acquia

Enterprise Integration• Single-Sign-On

– LDAP– Active Directory– NTLM– CAS

• Search– Lucene– Endeca– Google Search Appliance– Acquia Hosted Search

• ECM– Alfresco– Other CMIS providers

Drupal Overview

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+CommentsDrupal Features

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+ForumsDrupal Features

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+PollsDrupal Features

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+Rich User ProfilesDrupal Features

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+Drupal Features

Content Management• Easy-to-use interface• Powerful taxonomy• Web Content Management workflow tools• Robust content promotion tools• Role-based content management

Community• Comments• Polls• Forums• Calendars and Events• Wiki• Microblogging• Rich user profiles• Social Graph

Drupal Overview

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+Drupal – Flexible InterfaceDrupal Interface

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+Alfresco – Enterprise Content Services

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Presentation Tier

Content Services Tier

?Enterprise Apps Tier

Fast, flexible, modular user interface

Open, scalable repository, metadata, versioning, workflow

Scripting language on the front-end and Java on the back-end is a proven pattern. Drupal provides the UI while Alfresco provides core content services.

Many organizations have multiple front-ends that need to get to the same enterprise content store.

Organizations may have multiple CMIS repositories, maybe from different vendors.

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Agenda

What’s Wrong with your Intranet?

What Can Drupal & Alfresco Do Together?

Activision: Drupal + Alfresco Case Study

How Does it Work?

Getting Started

24 © 2009 Optaros, Inc. All rights reserved.

+Case StudyActivision Blizzard Intranet

Business Drivers Solution Benefits

Ease-of-use, great interface

Drupal Employees and content managers want to use the system.

Department-specific content management

Drupal Limited the amount of content for which any one department was responsible.

Enterprise-wide search

Drupal, Google Search Appliance, SAML

Secure, permissions-based search of all enterprise document and web-based content.

Document management and security

Drupal, Alfresco Permissions-based access to documents for specific benefits groups.

Single-Sign-On, Security

Drupal, NTLM, Alfresco True single-sign-on from the desktop to the Intranet, to specific documents.

User Management

Drupal, Active Directory Profile data is always up to date but presented in a rich “business card” interface.

25 © 2009 Optaros, Inc. All rights reserved.

+User InterfaceActivision Blizzard Intranet

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+Enterprise SearchActivision Blizzard Intranet

Search includes both Drupal and Alfresco content in a single query that honors permissions.

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+User ManagementActivision Blizzard Intranet

Leveraging both Drupal and Alfresco ability to integrate with LDAP for user management and permissions.

28 © 2009 Optaros, Inc. All rights reserved.

+Document ManagementActivision Blizzard Intranet

Drupal interface for adding documents & content to the Intranet. Alfresco provides storage, workflow, and security.

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Agenda

What’s Wrong with your Intranet?

What Can Drupal & Alfresco Do Together?

Activision: Drupal + Alfresco Case Study

How Does it Work?

Q&A

30 © 2009 Optaros, Inc. All rights reserved.

+How?

Key Ingredients• Acquia Drupal for community features, UI and WCM• Alfresco for workflow and secure document management• Drupal CMIS API module• Drupal CMIS Alfresco module• Any of the additional Drupal modules necessary to meet requirements

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+More about the integration module

Open Source• http://www.drupal.org/project/cmis_alfresco (GPLv2)

100% CMIS• Requires no install on the Alfresco tier

Raw capabilities• Persist web content in Alfresco• Create Drupal content from Alfresco via CMIS Sync• Upload binary files into Alfresco via Drupal• Attach binary files, created in Alfresco, to Drupal content• Execute CMIS and OpenSearch queries• Provides support for additional CMIS repositories

32 © 2009 Optaros, Inc. All rights reserved.

+Implementation

The CMIS module is an enabler, but there's still work you have to do...

• Find senior leadership support and other champions• Create an adoption plan• Design UI• Determine integration points (SSO, search, LDAP, etc.)• Create a security model• Determine additional contributed/custom Drupal modules to meet requirements• Create an Alfresco content model and decide on storage hierarchy• Implement business processes as Alfresco workflows

Credit: veruus

33 © 2009 Optaros, Inc. All rights reserved.

+Alfresco & Drupal: What If They Mated?In summary

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Hip, popular framework

Flexible presentation layer

Fast, clear development model

Strong community focus

When you combine the strengths of Drupal…

Dries Buytaert, Drupal founder

35 © 2009 Optaros, Inc. All rights reserved.

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Enterprise-class repository

Strong commercial ECM credibility/lineage

Best-in-class openness, programmability

…with the power of Alfresco…

John Newton, Alfresco CTO

36 © 2009 Optaros, Inc. All rights reserved.

+…you get something better.

Compelling presentation framework

Tons of community features that can be easily added and built upon

Hierarchical document storage

Enterprise-class workflow

Decoupling of the front-end from the back-end with an open standard in-between

37 © 2009 Optaros, Inc. All rights reserved.

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We’re well capitalized

About Optaros – Solutions for Media & Ecommerce

Optaros delivers each client a tailored roadmap of Assembled Web solutions to achieve their business objectives.

Dynamic customer-facing portal and content management system assembled in 13 weeks from concept to completion

Multiple projects including user experience design for American Idol, currently designing new Ecommerce storefront for Fox Entertainment.

Replatformed PGATour from CBS to CNN/Turner infrastructure in 14 weeks. Payback: 10 months on ad sales

How we work with our clients Work jointly and transparently with client teams Turn ideas into implementable blueprintsCommit contractually to deliver on time, on budget Design Web 2.0 user experiences Iteratively assemble open source softwareSupport the solution

We have a proven record100% reference-able98% on-time/on-budget

We‘re growing$0 $28 million since 2005Over 100 clientsAlmost 200 employees in North America and Europe

We have a rich historyHelp clients leverage technology disruption: client-server, web browser − now assembled web Stellent Migration to Alfresco Surf for DAM;

Alfresco+Drupal Intranet; National Sales Portal for new sales team