Training And DevelopmentTraining And Development

Patient safety

Patient safety • Is everyone’s responsibility• The prevention of harm to the patient• The freedom from accidental or preventable

injuries produced by medical care• A system of care delivery that prevents errors &

learns from the errors that occur

What is safety

Safety of what • People• Property hospital safety • Place

Place

• Infrastructure • Fire • Electrical /mechanical

Property

• Equipment • Material • Storage

People

• Patients • Staff• visitors

Patients safety goal • Identify patient correctly • Improve effective communication • Improve the safety of high – alert medications• Eliminate wrong –site, wrong –patient, wrong- procedure

surgery • Reduce the risk of health care acquired infections• reduce the risk of patient harm resulting from falls

Stress Management

How heavy is this glass of water ?

The stresses & worries in life are like that glass of water Think about them for a while & nothing happens

Think about them a bit longer & they begin to hurt& if you think about them all day long ,you will feel paralyzed

Incapable of doing anything

Remember To Put The Glass Down

Team building Team building

Select

Delegate

Order

STRATEGY

Key learnings

• Decision making • Pressure • Trust building • Team building • Delegation