Post on 16-May-2015
description
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Effective Instruction and Training Methods
Train-the-Trainer Course
Making Training Count
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Welcome
Welcome – Ice breaker When I leave here I want to…
•Feel like…•Know…•Be ready to…•Face these challenges…
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Workshop Purpose
Familiarize field personnel Influence on-the-job performance
and behaviors How people learn “Get it” and “keep it” Prepare for jobs at their jobsite
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Workshop Overview
Presentation takes approximately 4 hours
Breaks Handouts Ask questions
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Topics
The Company and Training File’s and Training Development Adult Learning Instructional Techniques
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ObjectivesIdentify the purpose and design of short coursesDescribe how and what learners rememberIdentify motivation and questioning techniquesDescribe the 4 levels and 4 cornerstones of training
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Objectives Describe the characteristics of effective training and instructorsIdentify the 9 Events of InstructionIdentify actions instructors can take to
address difficult participants
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the Company and Training
Why does the Company train?
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The Company and file’s
The Company provides the construction team with:
Guidance Tools Resources
The Company University Online courses Available in the Company University
Catalog
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Background and Overview of file’s
File Contains lessons learned Best practices
Purpose Defines the Company’s standard
methodology for performing a specific task
Identifies critical activities Provides consistency for the
Company employees Reduces training costs
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Design and Development of file’s
Design Approvals Scope, definitions, responsibilities,
requirements, references Attachments
Development Initial rollout in 1999 Prepared by Subject Matter Expert
(SME) Reviewed
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Background and Overview of Short Course
Operating Instructions File – training developed and
implemented File training onsite
Purpose of short course Provide general knowledge Not for detailed understanding Provides an opportunity for
discussion
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Design of Short Course
Design Instructor led Scope Participants Evaluation
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Learning Materials
Instructor Guide PowerPoint presentations Instructor guides Participant guides Handouts (e.g., sample forms
from file) Class roster
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Learning Materials
Class roster Feedback forms Other materials
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Evaluation
Hardcopy Online
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Managing file Short Courses
Planning & scheduling courses Obtaining course materials Course equipment Class roster Feedback forms
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Key Players
Site Manager Training Coordinator Instructor Participants
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Task Responsibilities
Identify files to train on Identify positions to train Identify instructors Arrange schedule, facilities and
equipment Contact the Company Complete class roster and feedback
forms
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Responsibilities
Instructors Participants
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Laws of Learning
Primary Recency Associatio
n Relevancy Intensity Effect Readiness Repetition
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Learner Types
3 Basic types of learning styles Auditory Visual Hands-on
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What Is Your Learning Style
Auditory – words Visual – pictures/symbols Hands-on – doing
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Motivating Learners
Motivation – part of self that drives a person to learn
Instructor – responsibility for motivating participants
Intrinsic motivation – from within Extrinsic – depends on incentives
is external
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4 Levels of Training
Education Training Instruction Presentation
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4 Cornerstones of Training
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Expanding the 4 Cornerstones of Training
What are some questions Instructors could ask while going through the 4 cornerstones of training process?
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Questioning Techniques
OpenClosed
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Questioning Techniques
IndirectDirect
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Characteristics of Instructors and Events
What makes a good or bad instructor? What makes a good or bad training
event?
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Characteristics of Instructors and Events
What makes a good or bad instructor? What makes a good or bad training
event?
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Characteristics of Instructors and Events
What makes a good or bad instructor? What makes a good or bad training
event?
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Characteristics of Instructors and Events
What makes a good or bad instructor? What makes a good or bad training
event?
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Credibility and Believability
VerbalVocalVisual
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9 Events of Instruction
Opening Actions (1 – 3) Opening actions are things we do to get
people ready to learn (opening the jar). Delivery Actions (4 – 6)
Delivery actions are those things we do to pass our content to the learner (putting stuff in the jar).
Closing Actions (7 – 9) Closing actions are those things we do
to help ensure they got it and can keep it/use it (putting the lid back on the jar).
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Blooms Learning Outcomes
KnowledgeComprehensionApplicationAnalysisSynthesisEvaluation
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Audience Tips
Training: Guidelines Experiences Hints Suggestions
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Conclusion
The Company and TrainingTraining DevelopmentAdult Learning
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Conclusion
Instructional TechniquesCourse Evaluation