Tools for Assessing Technical Capabilities within Firms:

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Transcript of Tools for Assessing Technical Capabilities within Firms:

Tools for A

ssessing Technical

Capabilities w

ithin Firm

s:E

xamples from

Germ

an and Sw

iss Corporations

Presentation at the O

EC

D W

orkshop on"T

he Developm

ent of Practical T

ools forIm

proving the Innovation Perform

anceof F

irms"

OE

CD

, Paris, June 30, 1997

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 1

Prof. D

r. Alexander G

erybadzeC

enter for International Managem

ent and InnovationU

niversity of Hohenheim

D-70599 S

tuttgartT

el. 0

04

9-7

11

-45

9 3

24

9F

ax 0

04

9-7

11

-45

9 3

44

6E

-mail agerybad@

uni-hohenheim.de

•M

aster Curriculum

on International Managem

ent with F

ocus on- International M

anagement of T

echnology

- Com

petence-based Strategy in T

ransnational Corporations

•R

esearch Projects and D

atabases- International R

&D

and Innovation Study (Interis-S

tudy)- B

enchmarking M

anagement of T

echnology at the Corporate Level (S

MT

C)

- Distributed C

ompetence M

etric (DC

M)

- Core C

ompetence A

ssessment (C

CA

)

•C

lose Collaboration w

ith Corporations in G

erman-speaking C

ountries/D

evelopment and Im

plementation of S

trategic Managem

ent of Technology

••R

efinement of C

oncepts and Tools for "M

anaging Com

petences Across

Institutional Boundaries"

- Distributed C

ompetences w

ithin Firm

s (Com

petence-based Team

s)- D

istributed Com

petences across Firm

s (Com

petence-Alliances)

Introduction to the Center for International

Managem

ent and Innovation

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 2

Technological C

apabilities in Multi-T

echnologyand M

ulti-Product F

irms

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 3

R&

DP

rojectsT

echnologiesP

roductB

usinessU

nit/D

ivision

Markets/

Custom

erG

roups

Project

Ideas

Technology S

trategyP

rod

uct S

trate

gy

Business S

trategy

-Idea G

eneration-P

roject S

election

Pro

ject

Allocation

-Many/few

Pro

jects

-Radical vs.

incremental

Pro

jects

-Project P

ort- folio

Technology

Program

Alloc.

-Many/few

T

echnologies-S

trategic Im-

po

rtan

ce o

f T.

-Technology

Po

rtfolio

an

d P

rogram

Product P

laning-M

any/few P

roducts-P

roduct Focus

-Product A

rchi- tecture and D

esign-P

roduct Port-

folio

Organisational

Decisions

-Form

ation of B

us. U

nits

-Reportling

Lines-Interdepart- m

ental Com

- m

unication

Decisions for

Selection of

Particular

Markets and

Custom

erG

roups/Mar-

keting andS

ervice Stra-

tegy

Technological C

ompetences: T

he Ability to D

eploy Com

plexB

undles of Resources in a D

irected, Value-E

nhancing Mode

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 4

Core F

ocus for M

anagement of T

echnology

Com

plementary

Com

petences in:

Production M

arketing/

Product

Design

Business S

trategies/Strategic

Planning/M

arketingIdea G

eneration Process/C

reativity/N

ew P

roject Idenfication

R&

DP

rojectsT

echnologiesP

roductB

usinessU

nit/D

ivision

Markets/

Custom

erG

roups

Project

Ideas

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 5

Assessing T

echnological Capabilities on the B

asis of theirS

trategic Fit w

ith Custom

er Needs/K

ey Product A

ttributes

Technologie

sR

&D

Projects

Custom

erN

eeds andR

equirements

Configuration

of Product and S

er-vice A

ttributes

Key S

uccess Factors/

Key P

roduct Attributes

External S

ystem of

Dem

and Articulation

Step 3:

Evaluation of R

&D

and Technological

Capabilities

Step 2:

Product D

esign/A

nalysis of Com

pe-tence and S

ervice C

onfiguration

Step 1:

Need A

ssessment/

Analysis of P

otentialP

roblem S

olution andP

otential for Value

Creation

External S

ystem of

R&

D and Innovation

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 6

Technologies, B

usiness Unit S

trategy and Corporate

Strategy m

ust be Closely Interconnected

Corporate

Strategy (C

S)

and Vision

Analysis of K

eyS

uccess Factors and

Business P

rocesses (AS

)

Analysis of

Technological

Capabilities (A

T)

Business S

trategy (B

S)

Technology

Strategy (T

S)

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 7

Procedure for A

ssessing Technological C

ompetencies B

asedon C

ustomer R

equirements and K

ey Success F

actors

Evaluation of T

echnologyP

osition and Com

petitive Position

Generic T

echnologyS

trategy

Segm

entation, Custom

er Require-

ments and K

ey Success F

actors

Technology P

rogram Im

plemen-

tation (Build-or-B

uy Decisions etc.)

Analysis of T

echnologicalC

apabilities

CS

BS

AS

TS

AT

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 8

Technology U

nbundling and Com

petence Decom

position/T

he Case of A

utomobiles and A

utomotive S

upply

Autom

otiveS

ystemS

ubsystemC

omponent/M

oduleT

echnology

Passenger

Car

Body

Engine

Drive-

train

Electronics

Other

Transm

ission

Clutch

Differential

Driveshaft

Wheel-

Bearing

Metal

Materials

Surface

Technology

LaserT

echnology

CIM

Com

positeM

aterials

Value-A

ddedand R

ent thatcan be A

ppro-priated by a F

irmusing this parti-cular

Technology

High

Low

Pacing

Technologies

Key

Technologies

Base

Technologies

Diffusion of this P

articular Technology

within R

elevant Industry Group

Technology A

ppliedby E

arly Innovatorson a T

rial Basis

Em

bryonicT

echnologies

Pre-C

ompetitive

Basic R

esearchT

echnology isK

ey for Com

pe-titive S

uccess

Basis of C

ompeti-

tion in Industry, W

idely used, No

competitive

Differentiation

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 9

Analysis of K

ey, Pacing and B

ase Technologies

Pre-P

aradimatic P

haseP

aradigmatic P

hase

Custom

er Require-

ments 1997

Custom

er Requirem

ents 2000 ("Tom

orrow")

Custom

er Requirem

ents 2001-2005 ("Future")

Key S

uccessF

actors

Key P

erformance

Characteristics

KS

FK

SF

KS

FK

SF

..

*******

********

TT

TT

TT

T

Technologies

1 2

34

56

N

**

**********

********

**

**

Key T

echnologies

1234

KP

CK

PC

KP

CK

PC

.

1234

Identification of Key, P

acing and Base

Technologies

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 1

0

*** Very strong Im

pact of T

echnology on KS

F/K

PC

** Strong Im

pact* S

ome Im

pact

Key-T

echnologies• A

pplication Engineering

• Test and M

easurement

• CIM

• Flexible M

anfacturing• T

ool Technology

Pacing-T

echnologies• Laser T

echnology• C

omposite M

aterials• Integration W

heelbearingB

ase Technologies

• Integration Differential

• Casting T

echnology• S

urface Technology

• Wheelbearing T

echnology

strongm

ediumw

eakC

CC

C1

23

K. . .

(3-5)

(2-4)

(1-3)

542444333454

344244333424

544342243445

334232241425

433231121414

Technology P

osition for

- Key T

echnologies- P

acing Technologies

- Base T

echnologies

Overall S

core for T

echnological Capabilities

Evaluation of a F

irm's T

echnology Position and its P

rofile ofT

echnological Capabilities

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 1

1

Technologies

Weighting

Factor

Techological

Capability of

our Com

pany

Technological C

apabilities of Major

Com

petitorsR

elative Technology P

osition

Technology P

osition

strongm

ediumw

eak

strong

medium

weak

Technological

LeadershipT

echnologicalP

resenceA

kquisition

Technological

Joint Venture

Technological

Rationalisation

Technological

Draw

-back

Technological

Rationalisation

Technological

Niche

Com

petitiveP

osition

Technology S

trategies must be B

ased on the Evaluation of a C

ompany's

Technology and C

ompetitive P

osition

International Managem

ent & Innovation

PR

ÄS

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10

.PP

T P

ag

e 1

2

Type of

Technolgy

Technology P

osition

Em

bryonicT

echnologies(E

T)

weak

medium

strong

Pacing

Technologies

(PT

)

Base

Technologies

(BT

)

Key

Technologies

(KT

)

12

34

5

T16

T11

T16

T17

T18

T7

T8

T9

T10

T1

T6

T5 T

2 T

4

T3

T12

T15

T13

T14

Technological C

apabilities Differentiated by

Strategic T

ypes of Technologies

International Managem

ent & Innovation

PR

ÄS

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10

.PP

T P

ag

e 1

3

Type of

Technolgy

Technology P

osition

Em

bryonicT

echnologies(E

T)

weak

medium

strong

Pacing

Technologies

(PT

)

Base

Technologies

(BT

)

Key

Technologies

(KT

)

12

34

5

10-20

50-70

10-20

10

Size represents percentage of R

&D

Budget A

llocated to this T

ype

of T

ech

no

log

y30

R&

D B

udget Breakdow

n in Selected Large

Germ

an Corporations

International Managem

ent & Innovation

PR

ÄS

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10

.PP

T P

ag

e 1

4

Type of

Technolgy

Technology P

osition

Em

bryonicT

echnologies(E

T)

weak

medium

strong

Pacing

Technologies

(PT

)

Base

Technologies

(BT

)

Key

Technologies

(KT

)

12

34

5

Shaded area represents ideal type of com

petence distribution. Weaknesses

(left of shaded zone) and Overshooting/"G

old-plating" (right of shaded zone sh

ou

ld b

e o

verco

me

10

30

40

20

Technology Leadership S

trategy only Feasible for S

trong andB

alanced Capability P

rofiles

International Managem

ent & Innovation

PR

ÄS

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.PP

T P

ag

e 1

5

Generic

Technology-S

trategy

Com

petitiveP

ositionT

echnologyP

osition

Type of

Technology

Assessm

ent ofT

echnologicalC

apabilities

Generic O

ptions forB

uilding and LeveragingC

ompetences

Types of T

echnologicalB

uild-or-Buy/K

eep-or-S

ell Decisions

Relative S

trenghtsR

elated to thisC

ompetence

Strategic

Importance of

Com

petence

Technological B

uild-or-Buy and K

eep-or-Sell S

trategies to be De-

rived on Basis of T

echnology Strategy and C

ompetence P

rofile

International Managem

ent & Innovation

PR

ÄS

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10

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T P

ag

e 1

6

Build or

Buy?

Keep or

Sell?

Strategic

Importance

of Technological

Com

petence

Relative S

trength of a Unit related to a

Particular T

echnological Com

petence

High

weak

strong

Low

Sourcing-in of E

xternalT

echnologicalC

apabilities

Technological C

oope-ration or Licensicy of

Technological K

now-how

(sp

ecific F

orm

de

pe

nd

en

to

n T

ech

no

log

y S

trate

gy)

Strong In-house

R&

D and C

ompetence

Leveraging (Priorities and

Level of Com

petence de-p

en

de

nt o

n T

ech

no

log

yS

trate

gy)

Acquisition of

Technological C

apabilities/B

uild-up of Com

petence Inhouse R

equired (D

ep

en

din

g o

n T

ech

no

-lo

gy S

trate

gy)

Generic B

uild-or-Buy and K

eep-or-Sell-S

trategies

International Managem

ent & Innovation

PR

ÄS

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10

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T P

ag

e 1

7

Privileged

Product P

osition C

om

pa

ny A

Un

iqu

e T

ech

no

- logical C

apabilitiesC

om

pa

ny A

Privileged

Product P

osition C

om

pa

ny B

Un

iqu

e T

ech

no

-logical C

apabilities C

om

pa

ny B

Technological C

ooperation of C

ompanies A

and B

Stro

ng

A

ccess to Lead M

arke

t

Weak

Position

in L

ea

dM

arke

t

Com

petence Alliances and C

onsortia Dynam

ics/T

he Case of M

edical Implants

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 1

8

Product

Architectur

Com

pany A

Technological

Capabilities

Com

pany AC

eramics

Poly-

ethylene

Com

po-sites

Shaft

Hipjoint

Implant

Aceta-

bulumC

oxae

Cortex

Caput

Metal-

Alloys

Casting

Forging

Sintering

Technological C

apabilities' Profile in M

edial Implants - P

artnershipA

rrangement betw

een Com

pany A and B

International Managem

ent & Innovation

PR

ÄS

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10

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T P

ag

e 1

9

Product-

Architecture

Com

pany B

Technological

Capabilities

Com

pany B

Poly-

ethylen

Com

po-sites

Shaft

Hipjoint

Implant

Aceta-

bulumC

oxae

Cortex

Caput

Metal-

Alloys

Surface

Techno-logy

Pow

derM

etall-urgy

Sintering

Ceram

ics

•W

ell-proven Tools have been D

eveloped and Implem

ented for- P

rofiling Technological C

apabilities for Vertical S

upplier-User R

elationships- D

istributed Com

petences within S

trategic Alliances

- Distributed C

ompetences for U

nits/Locations within F

irms

•S

imilar C

oncepts can be Applied for R

esearch Centers, U

niversities andT

echnology Policy. P

roblems:

- Reform

ulation of "Custom

er" Concept

- Multi-C

onstituencies- N

o clear-cut Strategies D

efined

•M

ost Existing M

ethods for Measuring Innovation P

erformance are R

esearch-D

riven and Input-Oriented

•C

ritical Need A

ssessment and "H

ouse-of-Quality"/S

MT

Concepts to be

Developed for "B

asic Research"

Can Innovation R

esearch and R&

D P

olicy Learnfrom

Technology M

anagement w

ithin Firm

s?

International Managem

ent & Innovation

PR

ÄS

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T P

ag

e 2

0

International Managem

ent & Innovation

PR

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10

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ag

e 5

Technological C

apabilities and Com

petenceB

oundaries of the FirmK

ompetenzen und K

ern-Leistungsbereicheder U

nternehmung (Integration)

Auß

erhalb des schraffierten Bereichs:

Kom

petenzen und Leistungsbereiche auß

erhalb der Unternehm

ung (Kooperation bzw

. Zukauf)

R&

DP

rojectsT

echnologiesP

roductB

usinessU

nit/D

ivision

Markets/

Custom

erG

roups

Project

Ideas