Todd Snyder, DDS, FAACD, FIADFE, ASDA · Todd Snyder, DDS, FAACD, FIADFE, ASDA ... Unit 6 Phone...

Post on 25-Jun-2020

1 views 0 download

Transcript of Todd Snyder, DDS, FAACD, FIADFE, ASDA · Todd Snyder, DDS, FAACD, FIADFE, ASDA ... Unit 6 Phone...

5/9/2019

1

SMART PRACTICES FOR YOUR PRACTICE

Todd Snyder, DDS, FAACD, FIADFE, ASDA

Accredited Fellow, American Academy of Cosmetic Dentistry

Fellow, International Academy for Dental Facial Esthetics

Member of The American Society For Dental Aesthetics

Former Faculty, UCLA Center For Esthetic Dentistry

Speaker, Catapult Education

LEGIONpride.com, Online Training Challenge for Dentists

Entrepraneur, 2 Software Companies, Author/Lecturer, Race Car Driver

Todd Snyder, DDS, FAACD, FIADFE, ASDALaguna Niguel, CA

Aesthetic Dental Designs®

doc@tcsdental.com

3

4

5/9/2019

2

Write It Down!

Why Are YOU Here?

—Albert Einstein

6

INSANITY

5

6

5/9/2019

3

• a d d fadf jas

What Do YOU Want?

Write It Down!• Better Staff

• Expertise/Title

• Popularity/Awareness

• Technology

Will Your Why Get You What You Want?

More Patients, Money…

Power of Questions

Getting What You WANT Does What?

!

7

8

5/9/2019

4

—Albert Einstein

9

INSANITY

Lets Do Something DifferentToday?

Today

90 Days

Please Turn On Your Cell Phones

INSTAGRAM@toddsnyderdds@toddsnyder1@legionpride

9

10

5/9/2019

5

Lecture Handout (iPhone Users)

Lecture Handout

www.DENTOOLZ.comDigital Handouts, Products I Use & Special Offers

11

12

5/9/2019

6

Digital Handouts

13

14

5/9/2019

7

15

16

5/9/2019

8

@toddsnyderdds @legionpride

Better Business

Efficiency and Increase Practice Income

How to find tooth decay.

A beautiful composite for making teeth look amazing, FAST!

Elective dentistry & whitening to increase our production

Indirect material use to make life easy

Today?

17

19

5/9/2019

9

YOU SPEND MOST OF YOUR TIME WHERE?

Ditch Digger….

…..Down In The Mouth

• Many dentists get focused on there own skills, techniques and utilization of modern dental service technology.

• Most dentists do not poses any staff training protocols.

• Most dentists do not have any formal business training.

20

21

5/9/2019

10

THE FOUNDATIONConsumer/Patient Impression• Why YOU?

• They perceive you are?

• Will they go somewhere else for other services?

• Do they think you are capable of providing what they want?

• How can you alter their perception?

• What is your brand image?• Your office appearance?• Website?• Your ads?• Your social media?

22

23

5/9/2019

11

Typical Modern Dental Technology. ROI?…

Faster Hole Digger…

We often train on materials and techniques. Why?

We focus on getting a new credential or title. Why?

So How Do We Get the Whole Team and Office to be more Efficient?

Employee Overhead/TEAM?

Procedures/Consistency?

New Patients/Patient Retention?

= Productivity

24

25

5/9/2019

12

See more people why?You want to see more people and dig more holes?

Define your vision & goalsVision-is your why or what you want to achieve

Everyone’s is different what is yours?

Research shows that people who right down their vision and goals are more likely to accomplish them.

Goal-is a specific target to achieve something

Write down your vision and goals for work, home, and retirement

How do you define your success and is there a vision and goals to get there?

-Money?

-Free family time?

-Net worth?

26

27

5/9/2019

13

Follow these guidelines to setting SMART goals and you will be surprised at what you can do:

• Specific. Your goal should be clear and easy to understand. ...

• Measurable. A goal to “lose weight” is not enough. ...

• Attainable. Before you can add a number, you have to know how high or low you want to go. ...

• Relevant. ...

• Time-bound.

An overwhelming majority of dentists report staff-related issues as the

No. 1 stressor in their practices

Source: American Dental Association (ADA)

28

29

5/9/2019

14

97% of offices don’t train.

POOR TRAINING OPPORTUNITIES FOR EMPLOYEES

3X more likely to leave

Source: Harris Interactive Poll

1

30

31

5/9/2019

15

NEGATIVE IMPACT ON MORALE2

0% 5% 10% 15% 20% 25% 30% 35% 40%

Too busy

Staff not interested

Too expensive

No quality training

Source: American Academy of Cosmetic Dentistry, The Digital Dentist, & All-Star Dental Academy 2014 Survey

Training Barriers

32

33

5/9/2019

16

STRESSFUL!3

AN OVERWHELMING MAJORITY OF DENTISTS REPORT STAFF-RELATED ISSUES

AS THE NO. 1 STRESSOR IN THEIR PRACTICES

Source: American Dental Association (ADA)

34

35

5/9/2019

17

Technology Online

• Efficiency 24/7

• Accountability

TIP

36

37

5/9/2019

18

Unit 1 Introduction Rapport

Unit 2 Foundation of Rapport

Unit 3Fundamental Techniques in Handling People

Unit 4 Six Ways to Make People Like You

Unit 5 Mirroring & Matching

Unit 6 Outcome of Calls

Unit 7 How to Build Rapport

Module 5 Rapport 2: Personality types

Unit 1 The Know-it-All

Unit 2 The Storyteller

Unit 3 The Easy Peasy

Unit 4 The Rusher

Unit 5 The Informationalist

Unit 6 The Nervous Nelly

Unit 7 The Indecisive

Unit 8 The Price Shopper

Module 6 Rapport 3: Advanced rapport

Unit 1 Empathy

Unit 2 How Long to Build Rapport

Unit 3 VIP Process

Unit 4 Positive Language

Unit 5 Elements of the Rapport Process

Unit 6 Phone Success Quiz #02

Module 7 Engage: Foundation

Unit 1 Introduction to the Engage

Unit 2 What is Engage

Unit 3 Proactive v. Reactive Scheduling

Unit 4 GREAT vs. EAGER Calls

Module 8 Engage: Elements of engaging the patient

• 14 Modules

• Quizes

• Exam

38

39

5/9/2019

19

• 13 Modules

• Quizes

• Final Exam

Module 5 Working with Emergencies

Unit 1 Emergencies

Unit 2Scheduling Quiz #01

Module 6 Broken & Changed Appointments

Unit 1 Introduction

Unit 2Broken Appointment Policy

Unit 3Handling Broken Appointments

Unit 4Broken Appointments COSTS

Unit 5What patients must know

Unit 6Important Points

Module 7 Confirmations

Unit 1 Confirmations

Module 8 Early and Late Patients

Unit 1Early and Late Patients

Unit 2Scheduling Quiz #02

Module 9 Next Appointment Updates

Unit 1Next Appointment Updates

Module 10 Patient Reactivations

Developing 40

41

5/9/2019

20

1. Telephone Skills

2. Customer Care Protocols/Scheduling

3. Team’s Role/Training

4. Resource Library

5. 24/7

6. MBA

97% of offices don’t train.

(954) 323-2220

Inquire with “Heather”

So Your Trained..

• Attention Spans Have Dropped

• People Want Immediate Gratification/Results

• Post Cards, Mailers, Yellow Page Ads, Commercials…..are dying.

• Who are you?

• Why you?

• What do you offer?

• EMOTION…

42

43

5/9/2019

21

Remember The Old Appointment Book?

How LONG Did It Take To Answer A Question About Balances, Forgotten

Appointments?

44

45

5/9/2019

22

415-969-7695

46

47

5/9/2019

23

TIP

• VOIP Phone System Integrates with your existing dental practice management software (DPMS)

• Dentrix

• Dentrix Ascend

• Eagle Soft

• Easy Dental• SoftDent

• Practice Works

• Mac Practice

• Open Dental

48

49

5/9/2019

24

50

51

5/9/2019

25

52

53

5/9/2019

26

54

55

5/9/2019

27

56

57

5/9/2019

28

58

59

5/9/2019

29

60

61

5/9/2019

30

62

63

5/9/2019

31

64

65

5/9/2019

32

66

67

5/9/2019

33

WEAVE IS THE BEST SOFTWARE TOOL I OWN• IT LETS ME DO MORE IN LESS TIME THAN WHAT IT WOULD TAKE THREE PEOPLE TO DO IN AN HOUR.

• IT REPLACES YOUR EXISTING PHONE WITH A VOICE OVER INTERNET PHONE THAT ATTACHES TO YOUR PRACTICE

MANAGEMENT SOFTWARE.

• IT GIVES YOU THE ABILITY TO CUT YOUR PHONE BILL AND BE REPLACED WITH A MODERN PHONE PLATFORM THAT

ALLOWS YOU TO.

• TEXT YOUR PATIENTS

• RECORD ALL PHONE CALLS

• AUTOMATED APPOINTMENT REMINDERS, FOLLOW-PS, POST-OP NOTICES, BIRTHDAY GREETINGS, AND MORE

• COLLECT BALANCES INSTANTLY VIA TEXT

• SEE UNSCHEDULED PATIENTS AND HAVE THE ABILITY TO INSTANTLY SEND AUTOMATED TEXT MESSAGES TO FILL GAPS IN

THE SCHEDULE

• NEWSLETTERS AND PROMOTIONS

• SO MUCH MORE….. YOU HAVE TO GET A DEMO IT IS AMAZING!!

• THE COST IS TYPICALLY THE SAME AS YOUR EXISITING PHONE BILL BUT YOU GET RID OF YOUR

PHONE, FOR THE SAME COST YOU REPLACE IT WITH SOMETHING BETTER THAT MAKES MONEY!

68

69

5/9/2019

34

DO YOU WANT MORE NEW PATIENTS?

Are you still diagnosing with this??

50%

accurate

70

71

5/9/2019

35

PATHOLOGY DRIVEN DIAGNOSTICS

RADIOGRAPHIC ANALYSIS

72

73

5/9/2019

36

Since 1896

PORTABLE

LIGHT WEIGHT

INEXPENSIVE

RUGGED

HOW MANY X-RAY UNITS DO YOU

HAVE AND NEED?

TIP

74

75

5/9/2019

37

DIAGNOSE

Is it thru conventional radiographic analysis?Approximately 25% demineralization must occur to see a cavity on a

conventional radiograph. Equates to 40-60% demineralization on the tooth

surface. Radiographs miss 70-80% of occlusal cavities.Digital radiographs provide the ability to manipulate image size and appearance.

67%

accuracy

76

77

5/9/2019

38

78

79

5/9/2019

39

80

81

5/9/2019

40

DRIVES

82

83

5/9/2019

41

Thru intraoral photographic interpretation?

How do you diagnose decay??

84

85

5/9/2019

42

FLUORESCENT TECHNOLOGIES

What fluoresces in fluorescent-based technologies?

• Bacterial porphyrins (bacterial breakdown product),

• Stain,

• Tartar,

• Food debris

All fluoresce under the wavelengths used in most caries detection devices, whether or not caries is present.

Lussi A , Imwinkelried S, Pitts N, Longbottom C, Reich E. Performance and reproducibility of a laser fluorescence system for detection of occlusal caries in vitro. Caries Res 1999;33(4),261–266.

Lussi A, Hibst R, Paulus R . DIAGNOdent: an optical method for caries detection. J Dent Res 2004;83C, C80–83.

Verdonschot E H, van der Veen M H. Lasers in dentistry 2. Diagnosis of dental caries with lasers. Ned Tijdschr Tandheelkd 2002;109(4), 122–126.

Konig K, Flemming G, Hibst R. Laser-induced autofluorescence spectroscopy of dental caries. Cell Mol Biol (Noisy-le-grand) 1998;44(8), 1293–1300.

Alwas-Danowska HM, Plasschaert AJ, Suliborski S, Verdonschot EH. Reliability and validity issues of laser fluorescence measurements in occlusal caries diagnosis. J Dent 2002;30(4):129-34.

Rechmann P, Rechmann BM, Featherstone JD. Caries detection using light-based diagnostic tools. Compend Contin Educ Dent. 2012;33(8):582-4, 586, 588-93; quiz 594, 596.

TIP

CariVu Fiber Optic Transillumination

86

87

5/9/2019

43

CariVu: Transillumination

• Near Infrared light…no radiation

• Enamel appears transparent or light

• Porous lesions appear darker by trapping and absorbing the light: these include cracks and caries

• Video capture….live scans

• Stored in Dexis, excellent for communication to patient and yes…to insurance companies

88

89

5/9/2019

44

90

91

5/9/2019

45

With proximal surfaces, one can identify

where the lesions are

buccally and lingually

Utilizing CariVu

For identifying cracks, and to a certain

level, the severity of the cracks

Utilizing CariVu

92

93

5/9/2019

46

Allows superior interproximal decision making

regarding Watching, Follow-up, Infiltrating, Drilling

Utilizing CariVu

94

95

5/9/2019

47

BITEWINGS VERSUS

CARIVU

96

97

5/9/2019

48

98

99

5/9/2019

49

100

101

5/9/2019

50

102

103

5/9/2019

51

104

105

5/9/2019

52

106

107

5/9/2019

53

108

109

5/9/2019

54

EASILY

DIAGNOSING 5X

MORE DECAY

110

111

5/9/2019

55

112

113

5/9/2019

56

114

115

5/9/2019

57

116

117

5/9/2019

58

118

119

5/9/2019

59

TIP

120

121

5/9/2019

60

Minimally Invasive Burs

0512C1300F0710C 0116C

TIP

FREE DISPOSABLE SINGLE USE DIAMONDS

122

123

5/9/2019

61

TIP

124

125

5/9/2019

62

126

127

5/9/2019

63

128

129

5/9/2019

64

130

131

5/9/2019

65

Crystal Structure DiagnosticsThe Canary System Detects Cracks & Cavities not

Visible on X-rays

+ Around & beneath intact margins of fillings & crowns

+ Under sealants (including opaque sealants)

+ On proximal surfaces

+ On smooth surfaces, pits & grooves

+ Around orthodontic brackets

Measures tooth structure breakdown, allows for early

treatment

+ Restore conservatively

+ Remineralize back to health

+ Seal with confidence

Research claims validated by 60+ papers

15+ case reports & 2 FDA CFR 21 clinical trials

The Science Behind The Canary System

• Pulses (2 Hz) of laser light hit the tooth surface.

• Tooth glows (Luminescence, LUM) and releases heat (Photo-Thermal Radiometry, PTR).

• Defective tooth crystal structure affects the retained heat and luminescence signatures.

➢Energy Conversion Technology

Temperature

increase < 1oC

not harmful

• Detected signals reflect the tooth’s condition.

• Detects 50 micron lesion up to 5 mm below the surface.

132

133

5/9/2019

66

Delegated Scanning & Whitening Assistant

Sensitivity & Specificity Study: University of Texas October 2012

Study Design• 20 tooth surfaces selected with

range of clinical conditions from healthy to early caries

• Visual ranking by 2 dentists • Canary Scan• DIAGNODent• Polarized Light Microscopy used as

the gold standard to confirm presence of lesion & depth in that section

Caries Detection Method Canary System DIAGNODent

Sensitivity 100% 18%

Specificity 100% 100%

Spearman Correlation with Lesion Depth

.84 .21

134

135

5/9/2019

67

Canary is Superior to X-Rays for Proximal Caries DetectionJan J et al. Caries Res 2014;48:384–450 DOI: 10.1159/000360836

Objective:

To compare the accuracy of The Canary System, ICDAS-II and bitewing radiographs in detecting proximal caries

in vitro.

Methods:

ICDAS-II (Direct Visual Examination): Blinded examiners ranked 100 proximal surfaces using ICDAS-II by

direct visual examination of the surfaces

Manikin mouth models: The teeth were then set in manikin mouth models, creating contacting proximal

surfaces that very closely resemble in vivo situation.

Histological validation: All surfaces were examined by polarizing-light microscopy to confirm the presence

and depth of the caries lesions.

Conclusion:• BW radiographs could only identify 26.7% of the lesions which questions its ability to be the

gold standard

• The Canary System is the only method examined with both high sensitivity and high specificity.

• The Canary System is more sensitive than bitewing radiographs in detecting interproximal

caries

Interproximal Caries Detection

Bitewing radiograph did not detect caries.

Caries located on buccal aspect of the contact area

136

137

5/9/2019

68

Demineralized enamel

Caries Detection Method

The Canary System

DIAGNOdent

Sensitivity 83% 64%

Specificity 79% 46%

• Canary Numbers >20 when scanning sealants (3M™ ESPE™ Clinpro™ Sealant) placed over pit & fissure caries.

• The caries detection ability of the Canary System was not affected by sealant & was more accurate than DIAGNOdent.

Sensitivities and specificities for pit & fissure caries detection after sealant placement.

Canary Number 66

Canary Number 37Caries into dentin

Post-sealant

Pre-sealant

Cross-section

Sealant

Detection of Caries Beneath Sealants

138

139

5/9/2019

69

After all the cleaning and diagnostic technology being used, what if you find something?

Topical Therapies• More caries resistant• Remineralization• Desensitization

140

141

5/9/2019

70

Minimally Invasive Treatment

• Apply MIPaste Plus for 3 minutes

• Patient applies at home 2x/day

142

143

5/9/2019

71

MI VARNISH™ WITH RECALDENT™ (CPP-ACP)Bioavailable calcium, phosphate & fluoridefor an enhanced varnish treatment

Bacteria

Produce Acid

Attack Enamel

Demineralization

DECAY

Xylitol & ProBiotics

MI Paste, Enamelon

Remineralize

Other Systems

Radiograph

144

145

5/9/2019

72

Huge Marketing Opportunity• Non Ionizing Diagnostic Tools

• Minimally Invasive Dentistry

• Longer Lasting Restorations

• Community Educational Programs

• Internet and Local Media Advertising

Grow/Change/Eliminate Stories

Your Turn

Questions?

146

147

5/9/2019

73

ABFRACTIONS

Abfraction Lesions

▪ Sometimes it presents as single teeth due to excursive interferences or as a

pivot, fulcrum or “teeter totter” tooth.

▪ Other times there are more in a quadrant and there is severe wear to the

occlusion.

▪ Other times it maybe on the facials of anterior teeth, where there is wear on

the incisal edges or wear facets on the linguals, however little to no wear on

posteriors.

▪ Occlusal guards should be fabricated along with an occlusal analysis in CR on

models.

148

149

5/9/2019

74

Flowables?

Microleakage and missing fillings from high occlusal loads on

teeth can cause large cervical stress concentrations resulting

in disruption of the bonds between the hydroxyapatite crystals

and the eventual loss of cervical enamel and dentin.

150

151

5/9/2019

75

Abfraction Lesions & Class V RestorationsLatin words, ab – “away”, fraction – “breaking”

▪ Pathological loss of tooth structure caused by biomechanical loading forces.

▪ Static and cyclic flexural overloading of tooth structure ultimately leading to

fatigue and failure of tooth structure away from the point of loading.

Resin Modified Glass Ionomers (RMGI)

▪ Light cured

▪ Dual cured

▪ High flexural strength

▪ Lower compressive strength than conventional G.I.

▪ Good polishability

▪ Excellent wear

▪ Hydrophillic

▪ Fluoride release

▪ No microleakage

▪ No adhesives

▪ Acid resistant layer

▪ Reduces sensitivity

▪ True chemical adhesion

152

153

5/9/2019

76

Resin Modified Glass Ionomer Restoration

Post-Op Photo – notice unlike typical class V composite RMGI

restorative material.

Typical treatment involves the placement of a #00 retraction

cord on each tooth followed by a shade selection. Roughen

tooth structure with air abrasion. Place cavity conditioner

on all areas to be restored for 10 seconds, then wash and dry.

Restorative Therapy- Case

154

155

5/9/2019

77

Mix RMGI and syringe into place. Utilize hand instruments to

shape and remove gross excess. Cure each tooth for 20

seconds. Remove excess and contour using a handpiece

with fine diamond burs. Teeth should be isolated from saliva.

Restorative Therapy- Case

After contouring the restorations can be coated with a self

etch adhesive coating, and cure for 10 seconds.

Restorative Therapy- Case

156

157

5/9/2019

78

Six year post-op photos show the integrity of the material is still

excellent. Note the lack of marginal microleakage stain often

present with composite restorations.

Restorative Therapy- Case

Resin Modified Glass Ionomer

158

159

5/9/2019

79

Fig. 15 – Graph representing the mean annual failure rates

per adhesive class, determined according to a systematic

review of Class-V clinical trials of adhesives during the

period 1998–2004 [2].

Van Meerbeek B, et al. Relationship between bond-strength tests and clinical outcomes. Dent

Mater (2009), doi:10.1016/j.dental.2009.11.148

Abfraction Lesion Treatments

• Restore defect to protect the exposed dentin

and strengthen cervical tooth structure with

Glass Ionomer.

• Occlusal evaluation from Centric Relation to

Centric Occlusion, with possible occlusal

adjustment.

• Lateral excursive interference evaluation, with

possible occlusal adjustment.

• Check Saliva pH levels for possible erosive

problems.

• Night guard therapy.

160

161

5/9/2019

80

• Bioactive material

• affinity to tooth structure. when placing a glass ionomer a weak acid or conditioner is used to aid in releasing calcium and phosphate ions from the tooth structure. These calcium and phosphate ions combine into the surface layer of the glass ionomer and form an intermediate layer called the interdiffusion zone. This bond layer can be very strong and significantly reduce the microleakage that would occur at the margins of the restoration.

• Very good fluoride and ion release helps remineralize tooth structure in the remineralization–demineralization process that naturally occurs in the oral cavity.

• They bond to enamel, dentin, and metals.

Why Glass Ionomers?

• They produce good marginal integrity.

• They shrink only one ninth the amount of composite material.

• They are fluoride-rechargeable.

• There are no free monomers in the material.

• The cavity preparation can be bulk-filled, making the materials easy to place.

• They exhibit excellent biocompatibility.

Why Glass Ionomers?

162

163

5/9/2019

81

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3148178/

(RFA-DE-10-004) “Tooth-colored resin restorations have an

average replacement time of 5.7 years due to secondary caries precipitated by bond failure.”

Factors that compromise bond durability in restorative dentistry

We challenged that current dentin adhesive designs that incorporate increasing concentrations of hydrophilic monomers are going in the wrong

direction

Water sorptionPolymer swelling

Decline in mechanical propertiesLeaching of hydrolyzed resin components

164

165

5/9/2019

82

BOND LOCATION& DEGRADATION

• Pashley DH, Tay FR, Imazato S. How to increase the durability of resin-dentin bonds. CompendContin Educ Dent. 2011 Sep;32(7):60-4, 66.

Resin-dentin bonds are not as durable as was previously thought. Microtensile bond strengths often fall 30% to 40% in 6 to 12 months.

3x Tubule Density Equals Higher Fluid &

Increased Difficulty for Bonding

%30 Degrease in Bond Strengths with most

bonding systems.

Factors that compromise bond durability in restorative dentistry

Deep Preparations◼ Bonding Agent & Flowable composite

◼ Conventional Glass Ionomer or GI then Composite◼ Fluoride Release

◼ High compressive strength

◼ Hydrophillic

◼ Insoluble

◼ True chemical adhesion

◼ Minimizes microleakage

◼ No sensitivity

◼ Acid Base Resistant Zone

◼ Decreased gap formation & C Factor

◼ Coefficient thermal expansion similar to

dentin

166

167

5/9/2019

83

Drawbacks of Any Composite

▪ Material placement techniques

▪ Polymerization stress & shrinkage

▪ Water absorption

▪ Hydrophobic bonding agents

▪ Decreased bond strength over time

▪ Microleakage

“Adhesive dentistry could be expressed as a

simple relationship between bonds and

stress. If the bonds can withstand the stress,

the restorative technique will be successful.”

Unterbrink and Liebenberg (1999)

168

169

5/9/2019

84

Internal (Polymerization) Stresses of Composites

“A Simple Pain-Free Adhesive Restorative System by Minimal

Reduction & Total-Etching (1993)

Takao Fusayma DDS,

Tokyo Medical & Dental University

“C-Factor” Definition

Configuration Factor:

“The ratio of bonded to un-bonded (free) surfaces”

Feilzer, DeGee, Davidson (1987), Universtiy of Amsterdam, ACTA

170

171

5/9/2019

85

Lowest Stress

Low Stress

Medium Stress

High Stress

Highest Stress

Decreased Bond Strengths

Based on:

▪ Substrate

▪ Preparation technique

▪ Hand piece oils

▪ Bonding agent

▪ Curing device and position

▪ Material Selection

▪ Layering technique

172

173

5/9/2019

86

Flow

or GI?

Composite

Long term failure occurs at gingival margin. (Open sandwich?)

Resin modified glass ionomer

• More conservative

• More enamel

• Microleakage / recurrent decay

174

175

5/9/2019

87

Glass Ionomer Materials

▪ Dentsply-ChemFil Rock Restorative

▪ SDI-Riva LC, Riva SC, self cure HV, light cure HV

▪ G.C. America-Fuji II LC, Equia Fil (Fuji IX)

▪ VOCO-Ionolux, Ionofil Molar AC

▪ 3M/ESPE-Ketac Nano, Photac Fil Quick, Vitremer, Ketac Molar Quick, Ketac Fil Plus

▪ Resin bonding is mostly due to the intertubular dentin.

Deep preparations have less intertubular dentin.

More moisture present due to odontoblastic tissues and fluid

Higher risk of post-op sensitivity

Use a New Advanced Adhesive and Flowable

▪ Glass Ionomer (GI)

True adhesion to tooth structure

Bonds to moist dentin

Less technique sensitive

Fluoride release

Decreased gap formation and cusp deformation

Coefficient of thermal expansion is similar to dentin

▪ No post operative sensitivity

Use on dentin & cementum

Base out deep areas

Place resin/composite on top of GI

Replacing Existing Restorations & Decay

Dentin Bond Strengths of Simplified Adhesives: Effect of Dentin Depth. Compendium June 2006, p.340-345

Using Cavity Liners with Direct Posterior Composite Restorations. Compendium June 2006, p.347-351.

176

177

5/9/2019

88

Glass Ionomer Sandwich

•Class I, II and V posterior restorations

•Open & Closed Sandwich techniques

•Composite replacement

•Amalgam replacement

•High caries risk patients

•Pediatric patients

•Geriatric patients

•Special needs patients

•Long term resistance to microleakage

Composite Leakage

Glass Ionomer Interface

Interfa

ce A

naly

sis (TEM)

CARDOSO et al. J Dent 2010

178

179

5/9/2019

89

V3 Blue Ring by TrioDent

180

181

5/9/2019

90

EQUIA FORTE

EQUIA™ FORTE is a complete system that is an ideal solution for posterior restorations:

•Class I, II, III and V posterior restorations •Composite replacement •Amalgam replacement •High caries risk patients •Pediatric patients •Geriatric patients •Special needs patients •Buildups•Long term provisionals

EQUIA FORTE

Todd Snyder, DDS, AAACD

Caries control/quadrant dentistry(Class II, III, V & core buildup)

182

183

5/9/2019

91

A3.5 A3 A2

Glass Ionomer Bulk Fill

184

185

5/9/2019

92

RESIN TO DENTIN HYBRID ZONE

Minimally Invasive Preparations

186

187

5/9/2019

93

• Open Sandwich with glass ionomer & nanohybrid composite

SDI

188

189

5/9/2019

94

Glass Ionomer Bulk Fill

190

191

5/9/2019

95

Compressive Strengths

▪ GC EquiaFil Compressive Strength 255mpa

▪ Riva SC compressive strength 271mpa

▪ Chemfil Rock Compressive 200mpa

▪ voco Ionolux had higher compressive strength than Equia Fil or Chemfil Rock

▪ Surefil SDR compressive strength 220mpa

▪ dentin 280mpa-297mpa

▪ Enamel 384mpa

▪ Grandio SO HF has compressive 417mpa

▪ Fuji II LC 170mpa (RMGI) Compressive strength

Combination Case-filling

-buildup

-provisional

192

193

5/9/2019

96

GC AMERICA

VOCO

194

195

5/9/2019

97

Glass Ionomer vs. Open Sandwich

Class I or II

:Tooth Preparation

3x Tubule Density Equals Higher Fluid &

Increased Difficulty for Bonding 30% Decrease in

Bond Strengths with most bonding systems.**

What substrate are we treating?

196

197

5/9/2019

98

• 7 years later.

Glass Ionomer vs. Open Sandwich

• 7 years later.

Glass Ionomer vs. Open Sandwich

198

199

5/9/2019

99

Restoration variations

for durable class I & II restorations

2mm

:Composite

:Flowable or Glass

Ionomer

:Bulk Fill Composite

:Glass Ionomer

According to the American Academy of Cosmetic Dentistry 50% of patients are

unhappy with their smiles and 3 out of 5 people will invest in their smiles.

How Do You Get More Cases?

201

202

5/9/2019

100

One of the most powerful & fastest tools you own to create cosmetic opportunities??

WHITENING

Immediate Call to Action Motivator

Start Here

203

204

5/9/2019

101

Over-the-Counter Teeth

Whiteners: $1.4 billion

(MSNBC) ...

(Consumer Reports).

Over The Counter Whitening

205

206

5/9/2019

102

Whitening

207

208

5/9/2019

103

Opalescence GO!• Fast, Easy, Effective, Better

Experience• Convenient & affordable

professional whitening to GO• Pre-loaded, disposable UltraFit™

tray for a custom-like fit• Molar-to-molar coverage• No chair time

209

210

5/9/2019

104

One Shade of Mosaic

211

212

5/9/2019

105

One Shade of Mosaic

Reduce or Eliminate Sensitivity

• Potassium Nitrate & Fluoride

213

214

5/9/2019

106

Opalescence Go Sample Tower

“Total annual revenue in the teeth whitening industry topped $11 billion at the beginning of

2015, with $1.4 billion spent on teeth whitening products. These figures suggest a steady annual increase in the teeth whitening market industry, which is expected to continually climb over the

next 10 years” AACD Research

215

216

5/9/2019

107

So why are people willing to pay top dollar for a beautiful smile

217

218

5/9/2019

108

Cosmetic Alterations

• How many of you want to buy something sight unseen?

• How many of you want to experience something first before investing?

• Your patients are no different!

• They are concerned about how it will look and feel. They want to be excited and happy!

• Don’t Just Tell…..Show & Tell!

Treatment Modalities

Whitening

Bonding

Veneers

Ceramic crowns

Ceramic bridges

Implants

Invisalign/Aligners

219

220

5/9/2019

109

The Key to Success:

VisualizationWhat is the patient’s perception or desired outcome in their mind to create the EMOTION and DESIRE?

221

222

5/9/2019

110

YOU NEED CAMERAS

223

224

5/9/2019

111

What do they want or envision?

Look at books or your cases.

Bring in examples of smiles.

Everyone has an opinion & priorities

How WHITE?

Translucency?

What Texture?

Color Transitions

225

226

5/9/2019

112

What about example

pictures?

◆ Are they relevant and

realistic?

Overall Feel Motivation

227

228

5/9/2019

113

Why Does this Work?

✓Creates awareness

✓Suggests the possibility

✓Promotes discussion

✓Provides bridge to clinical evaluation and

presentation of options

✓Creates EMOTION and DESIRE

Digital Smile Mockup

-is a proven practice building program that can:

Dramatically increase your patient’s interest in a smile

transformation

Remember, 50% of your patients want to improve their

smile

The goal is to help them visualize themselves with an

improved smile

229

230

5/9/2019

114

When you hand a Digital Simulation to your patient, you plant a seed of what is possible, a constant reminder of what their potential new smile can be. They can show it to their friends and family, you can put a copy in their chart for follow-up, have them hang it on their refrigerator...!

231

232

5/9/2019

115

VIRTUAL SMILES©

• Tooth shape

• Length, width, & style #

• Tooth color

• Translucency, effects

• File Format

• Paper

• CD

• Email

• Flash

• Logo & Office Info

• Smile Simulations

You are selling the Emotion…

Do you know “THEIR” desired outcome?

233

234

5/9/2019

116

The Key to Success:

Traditional Veneers

Diagnosis & Treatment Planning

The Key to Success:

235

236

5/9/2019

117

Traditional Veneers

237

238

5/9/2019

118

239

240

5/9/2019

119

241

242

5/9/2019

120

243

244

5/9/2019

121

• Immediate Smile Change Consultation?

• Can they come back in a week?

Time (CONSULTATION)

OR

245

246

5/9/2019

122

U VENEER -- BY ULTRADENT

-Patient wants to fix the small

lateral incisor

-No tooth reduction

OPPORTUNITY

247

248

5/9/2019

123

Beadline Provisional Mockup

Beadline Provisional MockupBeadline Provisional Mockup

Diagnostic Models with a waxup are duplicated. Special over impression is created and used to deliver temporary mockup

249

250

5/9/2019

124

LISTEN For Yourself

251

252

5/9/2019

125

Show & Sell Possibilities..

COSMETICChanges

3 out of 5 • Patient came in to fix small lateral incisors

• Wants “Absolutely” no tooth reduction

• What drives him?• Appearance

• No Tooth Reduction

• Emotion

• Desired Outcome…. Feel Better, more confident?

253

254

5/9/2019

126

Results

Confidence, Dating,Work,Emotional Goals

Cosmetic Dentistry

• Do YOU WANT more Cosmetic Cases?

• Patients desire a change• But don’t know what they want (typically)

• What are their Chief Complaints (pick 3)

• Why?

• And What will that accomplish? Reasoning behind Tx.

• Always look at the big picture

• Take photos

• Write down where they can see their Chief Complaints

255

256

5/9/2019

127

How Do We Create The

Intraoral Mockup?

• First take an impression of teeth with a material that allows you multiple repours.

• Want one original model

• One model for laboratory

• Extra model if you need bleach trays or practice preparations

• Photos

• Facebow

• Horizontal Plane Indicator

• Teeth that are too far facial will remain untouched. When photos are taken they will be less obvious.

MY TWO FAVORITE COSMETIC/EVERYDAY COMPOSITE SYSTEMS

257

258

5/9/2019

128

259

260

5/9/2019

129

How Do We Restore?

• Composite, Veneer or Crown?

• Patient Input?

• Color?

How Do We Restore?

• Composite, Veneer or Crown?

• Patient Input?

• Color?

261

262

5/9/2019

130

Initial Mockup

• Select Shade(s)

• Quick Initial Mockup (<3minutes)

– Free Hand

– No adjustments

– Prove Color(s)

– Prove Translucency

– Thickness Role

• Template

– Capture Lingual and Incisal

– Check Template

– Remove Excess

– Remove Composite

263

264

5/9/2019

131

Air Abrasion, Total Etch, Mylar

MPA Max, Template, Evanesce EnamelEVANESCE means to disappear gradually; vanish; fade away

265

266

5/9/2019

132

Evanesce Dentin

Sculpt Dentin, Cure, Add Enamel

267

268

5/9/2019

133

Discs to Contour

Discs to remove fine scratches

269

270

5/9/2019

134

Polishers for surface and interproximal areas

Evanesce Makes the Task Easy

271

272

5/9/2019

135

273

274

5/9/2019

136

• nanohybrid

• Superior handling

• High polishability & gloss retention

• Exceptional wear

• Unique syringe design

• Intuitive shade offering

Can you see it? Does the shape look believable? Are the tissues

healthy? Does the texture match?

275

276

5/9/2019

137

Three Shades of Mosaic

277

278

5/9/2019

138

ZIRCONIA CEMENTATION…

279

280

5/9/2019

139

ASAP INDIRECT + POLISHERS

CERAMIC ADJUSTMENT

• Jiffy Ceramic Polishers (Ultradent)

281

282

5/9/2019

140

DIRECT POSTERIOR COMPOSITE

AESTHETICS & OCCLUSION

283

284

5/9/2019

141

**

Cement Selection

285

286

5/9/2019

142

Bioactivity by Doxa

A reactive bioactive system that contributes to hydroxyapatite mineralization of hard tissue through ion release and alkaline

pH.**

Cement Selection

Cement Selection

Mix for 8-10 seconds

3-4 restorations

287

288

5/9/2019

143

LITHIUM DISILLICATE (EMAX) OR ZIRCONIA

• Silane is contraindicated

• Tooth etching or conditioning

is not necessary

• Bonding agent is not needed

Cement Selection

289

290

5/9/2019

144

CERAMIR C&B COMPARISON TO OTHER

CEMENT CLASSES

CROWN RETENTION

Material Result (Zirconia crowns) Kg/F

Ceramir Crown & Bridge 32.1 ± 6.3

RelyX Unicem (3M) 27.8 ± 11.3

Dyract Cem (Dentsply) 12.2 ± 3.1

Rely X Luting (3M) 10.9 ± 6.5

0

5

10

15

20

25

30

35

Ceramir Crown & Bridge RelyX Unicem (3M) Dyract Cem (Dentsply) Rely X Luting (3M)

Cement Selection

291

292

5/9/2019

145

Cement Selection

Cement Selection

Journal of Esthetic & Restorative Dentistry March 2015

293

294

5/9/2019

146

295

296

5/9/2019

147

297

298

5/9/2019

148

CROWN RETENTION• Results Zirconia crowns (Kg/F)

Material Result (Zirconia crowns) Kg/F

Ceramir Crown & Bridge 32.1 ± 6.3

RelyX Unicem (3M) 27.8 ± 11.3

Dyract Cem (Dentsply) 12.2 ± 3.1

Rely X Luting (3M) 10.9 ± 6.5

0

5

10

15

20

25

30

35

Ceramir Crown & Bridge RelyX Unicem (3M) Dyract Cem (Dentsply) Rely X Luting (3M)

299

300

5/9/2019

149

• Simplify Cementation

• Silane/Ceramic Primers

are contraindicated

• Tooth etching or

conditioning is not

necessary

• Bonding agent is not

needed

Technique Research/Literature*

• Moisture Tolerant

• No Sensitivity

• Alkaline pH

• Apatite Forming

• Insoluble

• Stronger With Time

• Self Sealing

Clinician’s Choice

301

302

5/9/2019

150

303

304

5/9/2019

151

305

306

5/9/2019

152

307

308

5/9/2019

153

309

310

5/9/2019

154

311

312

5/9/2019

155

Composite Ninja

Composite Ninja

313

314

5/9/2019

156

Composite Ninja

315

316

5/9/2019

157

Lecture Handout

www.DENTOOLZ.comDigital Handouts, Products I Use & Special Offers

317

318

5/9/2019

158

TODD SNYDER(949) 643-6733

doc@tcsdental.com

www.aestheticdentaldesigns.comwww.drtoddsnyder.com

www.toddsnyderracing.com319