Tips for Community Managers with Crystal Henrickson

Post on 06-May-2015

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Slides from Net2Van's first Community Manager Forum event.

Transcript of Tips for Community Managers with Crystal Henrickson

@marketing_girl

I just want to start with a story….

KID YOU’LL MOVE MOUNTAINS!

@marketing_girl

@marketing_girl

I want to connect with community managers + send you #jobkarma

im [at ] crystalhenrickson.com

network building

lead by exampleacknowledge everyone celebrate role models

embrace offline opportunities

be a great story teller

credit: dm29

let go

credit: chanti tacoronte-perez

That time the troll got under my skin.

Vanity stats thwarted the goals. Real conversations to the rescue.

When will I learn to play it cool?

Comic Cred: The Oatmeal “Flesh vs Flush”

time management + prioritization

digital story telling techniques

strategies to strengthen communities

hosting killer offline events finding + shaping trusted users

metrics that matter CM-troll combat

what would you like more of?

If you want to chat...

crystalhenrickson

@marketing_girl

/marketinggirl

im [at] crystalhenrickson.com