The University Speaking Center | UNCG · Web viewThe interpersonal communication book. 10th ed....

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Transcript of The University Speaking Center | UNCG · Web viewThe interpersonal communication book. 10th ed....

Joseph A. Devito’s Barriers to Interpersonal Communication

Static Evaluation

· What is Static Evaluation?

· Static Evaluation is when a person retains an evaluation, despite the changes in the person or thing (Devito 170).

· For example, if someone shows up late to work once, and from then on their boss sees them as unreliable and tardy.

· Why should I avoid Static Evaluation?

· Refusing to forgive a person or to acknowledge a person’s growth presents a major barrier to interpersonal communication.

· The other person may also begin to see themselves as static and lose motivation to develop and grow.

· Also, only looking at a situation from one angle instead of believing it can change hinders the possibility of the situation ever changing for the better

· How do I correct Static Evaluation?

· The best corrective for Static Evaluation is to recognize that people and situations do change.

· Don’t judge people for what they have done, judge them based on their journey of growth and development.

· People make mistakes, but only viewing them through said mistake hinders your progress and theirs with interpersonal communication.

University Speaking Center, speakingcenter.uncg.edu, (336) 256-1346; DeVito, Joseph A. The interpersonal communication book. 10th ed. Boston: Pearson Education, Inc., 2004