The TRUTH about justcloud.com revealed

Post on 17-Aug-2014

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An honest user experience review of justcloud.com

Transcript of The TRUTH about justcloud.com revealed

This is a first-hand account of my interaction with justcloud.com

I spent over $360 and did not back up a single file. Instead, I closed my account.

It all seems friendly and harmless enough at first glance so I created a free account.

I’m then directed to a page asking me to download their app. Nothing funny going on here either

Wait what? 15MB? I’ll use that up with just 2 songs! That’s hardly a convincing trial but let’s download it anyway.

Wait what? 15MB? I’ll use that up with just 2 songs! That’s hardly a convincing trial but let’s download it anyway.

So I download and install the app

And the fun begins. My very first marketing pop-up let’s call it: marketing offer 1

I click to go claim my free 1GB

This guy is giving me another offer for a discountmarketing offer 2

But instead of getting my 1 free Gig, I get this

This this is telling me I haven’t installed the app. Yes I did Another pop-up asking me to invite friendsI haven’t even backed up a file yet! Do you really think I’m going to invite my friends? marketing offer 3

So I launch the app and guess what?

Already? I haven’t even used my extraordinarily massive 15MB yet!

My free trail expired in under 14 minutes, I’m sure they said 14 days? Oh well

At this point I probably should have just walked away buy sadly, I clicked this button!

Really? ‘Today Only’? Lucky me! I checked, they lied, it’s the same everydaymarketing offer 4

marketing offer 5

I select ‘No Thanks’. I just want to check them out first

Which took me back to the website

YES, I HAVE!

So this is what happens next...

Here it is see..

Okay, now what? I close the window...

Here it is see..

I try to upload a file using the browserinstead of the app just to see what happens

Well, this is what happens!

Just then, in the top right corner of my desktop, I get this little gemmarketing offer 6

But my desktop application has expired

What’s the point? You’re supposed to be a cloud storage solution and you can’t handle a 10MB file?

Meanwhile, back at the dashboard...

And this guy is back with another offer. So I click to find out moremarketing offer 7

I apparently still haven’t installed their app

Guess what? Another SPECIAL. Lucky Me! (I checked, EVERY hour has the same special next hour discount)marketing offer 8

What? UNLIMITED ONLINE STORAGE ? That sounds just too good to be true.

The English definition of UNLIMITED is:“not limited or restricted in terms of number, quantity, or extent”

Justcloud seems to think it means whatever they decide it to mean...

And you thought that UNLIMITED ONLINE STORAGE actually meant UNLIMITED ONLINE STORAGE!

Right, so it’s not really “UNLIMITED ONLINE STORAGE” so I choose the cheapest plan instead...

I also start taking screen shots because I’m beginning to think this is either a joke or a scam and I decide to join up and subscribe for a 1 Month Plan I did not upgrade, nor did I agree to being billed every

month. I selected 1 month storage and even paid a premium because I only selected 1 month storage.

Does that mean I should expect an interrupted service if I don’t upgrade?

And then along came this...

I checked, they lied again , it’s not “today only”marketing offer 9

So I selected all the additional features not included in the plan to see what the plan would actually cost

And then clicked this button

I was instantly charged without any summary page or confirmation page or marketing offer saying I might want to consider a business plan.

So far I have received 9 marketing offers. When I actually need one, nothing, just an immediate credit card deduction.

Total bill $360.50

I’ve since issued a cancellation request to test their claim of “Money Back Guarantee”

No response yet

So, this was my experience with justcloud.com

I was looking for a robust cloud-based storage solution and instead I got a barrage of special offers and an app that didn’t work. These guys are all about the money, you’re better off with Google Drive or Amazon.

JUST WALK AWAY!