The Pleasure and Pain of UX Freestylin

The Pleasure and Painof UX Freestylin’

Donna Spencer & Gary Barber

Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’

Who Do You Think of?Contractor

Who Do You Think of?Student

Who Do You Think of?Faceless

Freelancer

What is a Freelancer?

“A freelancer or (freelance worker) is a self-employed person working in a profession or trade in which full-time employment is also common.”

“A person who pursues a profession without a long-term commitment to any one employer ”

“If you're not working for the man, you are freelancing”

Contractor

What’s the Difference?What’s the Difference?

Small Business

What’s the Difference?What’s the Difference?

Freelancer

What’s the Difference?

Relationships

ContractorSmall Business Freelancer

Relationships Flexibility Independence Cost structures

Deeper Relationships

Build a good client relationship.Cumulative, ongoing work, means we: ✴Understand the context well✴Understand the content well✴Understand the users well

The Freelancer goes from faceless to friend.

The Company remains faceless.

Last Man Standing

Client reliance on freelancer can be critical.

Has complete picture of enterprise direction.

Last Man Standing

Internal staff may resent being told what to do by freelancer

Freelancer can end up just like an employee.

Flexibility

Structure is good for some projects.

Too much flexibility and clients forget why they need you.

Flexibility

Can sometimes do what is actually needed for a project.

Can work incrementally.

No fixed methodology.

Freelance Robot

Treated like a resource for hire

Freelance Robot

Good work may change the perception.

You can move on to another gig.

Mentoring

Personal Mentoring

Mentoring

Watching people grow.

Having others involved and understanding rationale.

Mentoring

Client can become reliant on you being around.

Independence

You provide new eyes & experience.

Independence

You are the ‘external’ who can be blamed.

Friend or Foe

Better margin than other work structures.

Interesting work via agencies.

Friend or Foe

Undercutting peers.

Clients wonder why you are ‘cheap’.

Personal Development

Avoiding ruts.

You choose what you spend development time on.

No BORING compulsory training courses.

Money Matters

What you work is what you get.

Reliant only on yourself.

Some good tax benefits.

Money Matters

What you work is what you get.

More extras than you may expect.

Managing cash flow.

Admin Curses

Invoicing.

Admin Curses

Invoicing.Writing Proposals.

Admin Curses

Invoicing.

Doing Tax.

Writing Proposals.

Admin Curses

Invoicing.

Paying Bills. Doing Tax.

Writing Proposals.

Admin Curses

Invoicing.

Time sheets.

Writing Proposals.

Admin Curses

Invoicing.

Time sheets.

Writing Proposals.

Maintaining your web site.

Admin Curses

Invoicing.

Time sheets.

Writing Proposals.

Maintaining your web site.

Admin Curses

Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08

WritingWebsite maintenanceLearningCommunityInternalWorkshops & conferencesWorkshop preparationFreelance

Marketing

Networking

Marketing

Networking

GovtProfessional Organisatons

Marketing

Networking

Web Site (der)

Marketing

Networking

Head HuntersWeb Site (der)

Marketing

Networking

Head HuntersWeb Site (der)

Marketing

Networking

Head Hunters

Twitter (for real)

Web Site (der)

Marketing

Networking

Head Hunters

Twitter (for real)

Online Social Networks

Web Site (der)

Marketing

Networking

Head Hunters

Twitter (for real)

Online Social Networks

Web Site (der)

Business Segment

Isolation

Lonely

Isolation

LonelyDespondent

Isolation

LonelyDespondent

Even Depressed

Isolation

LonelyDespondent

Self Doubting Even Depressed

Isolation

LonelyDespondent

Out of touch with peers (no contacts)

Isolation

LonelyDespondent

Out of touch with industry (skill wise)

Out of touch with peers (no contacts)

Doing the Business

Insurance

Doing the Business

Insurance Superannuation

Doing the Business

Workers Comp Insurance

Doing the Business

Equipment

Doing the Business

Equipment

Client Relationships Management

Doing the Business

Equipment

Bad Debtors

Doing the Business

Equipment

Budgeting

Bad Debtors

Doing the Business

Equipment

Budgeting Cashflow

Bad Debtors

Beer 0’Clock

Thank You

Gary Barber web@radharc.com.auradharc.com.aumanwithnoblog.com

Donna Spencerdonna@maadmob.netmaadmob.com.au

Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia LicenseSources: Flickr Users - Smeerch , mackz, нσвσ, , FlySi, ToastyKen, Ben Harris-RoxasSome pics used under licence © istockphoto.

The Pleasure and Pain of UX Freestylin

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