Post on 18-Nov-2015
description
The One Minute ManagerBy:Kenneth Blanchard, Ph.D &Spencer Johnson, M.D.
QuotePeople Who Feel Good About Themselves Produce Good Results
Three SecretsOne Minute Goal SettingOne Minute PraisingOne Minute Reprimand
One Minute Goal Setting:
Make clear what our responsibilities are and what we are being held accountable for
Agree on the goals
Describe what good behavior looks like
Write goals in 250 words or less
Look at performance, see how it matches the goals and give feedback
QuoteEveryone Is A Potential Winner,Some People are Disguised as Losers,Dont Let Their Appearances Fool You
One Minute Praising:
Catch them doing right and praise them
Be Immediate, Dont save it till later
Describe what they did right
Share your feelings about what they did right and how it helps the organization and the other people who work there
Encourage them to do more of the same
QuoteHelp People Reach Their Full Potential Catch Them Doing Something Right
One Minute Reprimand:
Tough on performance not tough on the person
QuoteGoals Begin Behaviors Consequences Maintain Behavior
Be immediate, specific, and describe the poor performance
Tell them how you feel about what they did wrong
Encourage them and remind them how much you still value them as a person
Let them know it is over
QuoteWe Are Not Just Our Behavior We Are The Person Managing Our Behavior
Closing commentThe Best Minute I Spend Is The One I Invest In People